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Sheraton Indianapolis City Centre Hotel

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Traveler (176)
Room & Suite (88)
Video (1)

About

Location
Cleanliness
Service
Value
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
795Reviews
206Photos
10Q+A
100Room tips
Traveler rating
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Popular mentions
I stay at a lot of Sheratons I was disappointed at this location. No bellman valet is just the front desk staff. I couldn’t check in at 2:20 when I arrived. The hospitality could of been 100 percent better. I definitely expected more from this hotel. Bed was super comfortable
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Response from Volkan T, General Manager at Sheraton Indianapolis City Centre Hotel
Responded today
Dear Liz S, Thank you for your feedback, and we appreciate your business. We regret to hear your experience with the valet parking. We will share your information with our front desk leadership and will be corrected going forward. Again thank you, and we are looking forward to serving you better in the near future. Best Regards, Volkan T. General Manager
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Sheraton was a very nice and clean place to stay. Staff was very helpful. They're close enough to fun attraction to walk. The only reason they didn't get a 5 star is because they didn't have a hot tub.
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Just wrapped up a 3 night stay. The front desk staff was super friendly, the bed was comfortable and the location was convenient. I only have 2 complaints. The bathroom is tiny with an odd toilet situation and the room is on “central heat” with no way to cool off the room.
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The lobby is pretty and the people are very nice. We were in a double room on the 20th floor and there were burn marks and stains on the comforters. The shower pressure was painful on your skin, even when you tried different settings. The room was dated. Good location in
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Response from Volkan T, General Manager at Sheraton Indianapolis City Centre Hotel
Responded 1 week ago
Dear superfig, Thank you for your feedback and we appreciate your business. We will share your comments regarding the shower water pressure and the comforter with the team members.It was an isolated issue and it will be corrected immediately. Again, thank you for your feedback and we are looking forward to serving you better in the near future. Best Regards, Volkan T. General Manager
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We had a wonderful 2 night stay! Mary at the Front Desk was incredibly helpful!! Her customer service was on point, and overall we found everyone to be accommodating. The room was nice and we enjoyed an amazing view of Monument Circle! We will definitely stay here again.
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Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Deluxe City View 2 Doubles View (Monument View) [ROOM 2017]
Deluxe City View 2 Doubles (Monument View) [ROOM 2017]
A view of the Circle and the Food Trucks gathered for a concert.
View from our window
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12345618
Can you visit the rooftop area during December to look and snap photos of the views up there?
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
2 votes
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Will the pool be open April 9 2017? Is there a hot-tub?
The pool opens Memorial Day weekend and no there is no jacuzzi.
0 votes
Hello, is there a grocery store/market within walking distance of the hotel where you can buy snacks/drinks, etc? Thank you!
Yes!, There is a CVS 3 minutes walking distance from our hotel.
1 vote
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Tell me about parking?
Our location has on-site parking that cost $25.00 per night per vehicle.
0 votes
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Are there electronic safes in each room? Also is there shuttle service from the airport?
I saw a safe in the closet but never used it. Most of the downtown hotels have shuttles but I drove in so I don't know if the Sheraton is one.
1 vote
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12
"don't book a room here"
"No complaints with our room on the 11th floor."
"Request a room that is not near the elevator"
"Stay away from the elevators."
"Alternative reduced parking is nearby, if you use the hotel parking, you can leave it there until 7PM on day of check-out"
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12345620
PRICE RANGE
$152 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton indianapolisindianapolis sheraton
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
378
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