I stay at a lot of Sheratons I was disappointed at this location. No bellman valet is just the front desk staff. I couldn’t check in at 2:20 when I arrived. The hospitality could of been 100 percent better. I definitely expected more from this hotel. Bed was super comfortable…
Sheraton was a very nice and clean place to stay. Staff was very helpful. They're close enough to fun attraction to walk. The only reason they didn't get a 5 star is because they didn't have a hot tub.
Just wrapped up a 3 night stay. The front desk staff was super friendly, the bed was comfortable and the location was convenient. I only have 2 complaints. The bathroom is tiny with an odd toilet situation and the room is on “central heat” with no way to cool off the room.…
The lobby is pretty and the people are very nice. We were in a double room on the 20th floor and there were burn marks and stains on the comforters. The shower pressure was painful on your skin, even when you tried different settings. The room was dated. Good location in…
We had a wonderful 2 night stay! Mary at the Front Desk was incredibly helpful!! Her customer service was on point, and overall we found everyone to be accommodating. The room was nice and we enjoyed an amazing view of Monument Circle! We will definitely stay here again.
"don't book a room here"
"No complaints with our room on the 11th floor."
"Request a room that is not near the elevator"
"Stay away from the elevators."
"Alternative reduced parking is nearby, if you use the hotel parking, you can leave it there until 7PM on day of check-out"