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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Severin Hotel
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 201 hotels in Indianapolis
Location
Cleanliness
Service
Value
For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. The hotel is connected to Circle Centre Mall and the Indianapolis Convention Center via skywalks and is just a short walk to Lucas Oil Stadium and Bankers Life Fieldhouse. Guests can enjoy an indoor heated pool year-round and a fully-equipped fitness center. Sip on finely-crafted cocktails and local beers while at Severin Bar. Whether you are visiting for business or pleasure, Omni Severin Hotel offers convenience and luxury in downtown Indianapolis.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Flatscreen TV
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
106Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
Contact
40 Jackson Pl, Indianapolis, IN 46225-1077
Getting there
Rental CarsSee rental cars from $34/day
3013Reviews32Q+A100Room tips
Reviews
Traveler rating
- 1,614
- 783
- 348
- 180
- 88
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Popular mentions
Hotel's Favorite
Madonna (our Select Guest Loyalty Ambassador) did a superb job from start to finish. We were celebrating 2 birthdays & our 25th wedding anniversary. We chose Omni Severin because of the outstanding service ALWAYS provided at Omni properties. Courtney at the Front Desk also provided exceptional service throughout our Labor Day weekend stay. 5 star experience appreciated. We recommend this Omni property & will be back. NOTE: CDC protocols were in place throughout the hotel (staff masked). Why many of the patrons (many with small children) were not masked leaves us baffled. [stupid is as stupid people are]
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Date of stay: September 2021
Value
Cleanliness
Service
Helpful
My husband and I booked a room at the Omni Severin for our first weekend away after our first baby was born. We were really looking forward to it, especially after other people's reactions of how nice the hotel was. We were so disappointed. We stayed in July and the room's A/C wasn't working. It was noticeably warmer and more humid in our room than the hallway. The fan was running, but it wasn't cool air. We gave it the benefit of the doubt for the night, but called in the morning to have it repaired. They were prompt on fixing it, which was very nice. However, the mini fridge smelled like old, spilled milk and the shower tiles had an adhesive label stuck to it from a previous guest. The bed was what was most disappointing to me though. There was a flat sheet tucked around the mattress (no fitted sheet), then another flat sheet, the duvet (no duvet cover) and another flat sheet on top. It was very odd. My husband and I also continually rolled towards the middle towards each other, which shouldn't happen in a King bed. There is only valet parking available, but we just paid for metered parking and refreshed our time via the parking meter's app. We left the city a couple of times, but overall only paid $20 total for the metered parking for about two days of parking. You have to stay on top of it, but it was worth it to me. Finally, the towels smelled musty and there were very minimal amenities in the bathroom. I expected MUCH more for how much we were paying per night. We will not be staying at another Omni hotel in the future. We would have been much happier at a Hampton Inn, where we have never been disappointed with our stay.…
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Date of stay: July 2021
Value
Location
Service
Helpful
I have stayed here several times in the past because it is pet friendly. I came to town to visit family on short notice with my dogs. We were promptly greeted and checked in. After a few hours in the room I noticed it smelled of smoke. The next day I told the front desk and they offered to move me. I appreciated the offer, but it was too tired to move. The rooms are in bad shape and have not been updated in far too long. This is not a luxury hotel experience. Please look elsewhere for a place to stay.
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Great service and clean room and the floor we was on was very quiet and clean .Everyone was very helpful and nice to talk to and the room was very big and the bed was great to sleep on . Love to be able to check out at noon so we can sleep in . Very easy to get to. Will stay again will tell anyone to come and stay .
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: When there is an wedding there
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Helpful
The customer service is terrible. The hotel sucks. My recommendation is to look elsewhere and save yourself a terrible experience. I wish I could give zero stars, but that is not possible. I gave the hotel the opportunity to correct the issue but they decided to ignore my issues.
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Date of stay: May 2021Trip type: Traveled on business
Value
Cleanliness
Service
Helpful
Response from Courtney Lawson, Guest Services / Front Office at Omni Severin Hotel
Responded May 19, 2021
Thank you for taking the time to share this feedback! We are sorry to hear that you had a disappointing stay; that is certainly not how we want you to experience the Omni! Our goal is to always provide a positive memorable visit in our historic Indianapolis property and provide excellence in customer service. We absolutely want to ensure any guest concerns are heard. If you'd like to further discuss your stay, please feel welcome to contact me at courtney.lawson@omnihotels.com. We hope we can welcome you back in the future and provide a better experience.
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PRICE RANGE
$128 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel indianapolis, omni indianapolis, indianapolis omni
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
424
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Claim Your Listing Frequently Asked Questions about Omni Severin Hotel
Which popular attractions are close to Omni Severin Hotel?
Nearby attractions include The Escape Room Indianapolis (0.07 miles), HandleBar Indy (0.3 miles), and Bad Axe Throwing (0.1 miles).
What are some of the property amenities at Omni Severin Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Severin Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Omni Severin Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni Severin Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Omni Severin Hotel?
Conveniently located restaurants include The Capital Grille, Cafe Patachou, and Ruth's Chris Steak House.
Are there opportunities to exercise at Omni Severin Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Omni Severin Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Indianapolis.
Are any cleaning services offered at Omni Severin Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Severin Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Severin Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.