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Indianapolis Marriott East

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7202 E 21st St, Indianapolis, IN 46219-1717
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (204)
Room & Suite (23)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Indianapolis Marriott East
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 199 hotels in Indianapolis
Location
Cleanliness
Service
Value
Travelers' Choice
Discover a beautiful hotel, providing the ultimate in convenience & award-winning service. From the moment you walk into our hotel you feel the lively energy and light-hearted ambiance of the hotel. Creating a campus-like atmosphere, The Indianapolis Marriott Center offers various options in one great location. With style all its own the Indianapolis Marriott Center takes center stage offering 315 sophisticated guest rooms. Our spacious guestrooms are newly renovated and provide many extra comforts including European showerheads, Marriott Revive bedding package which includes pillow-topped mattresses, luxurious linens and down duvets, 37” HD flat screen television, large work desk and Bath & Body Products.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Shuttle bus service
Electric vehicle charging station
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Allergy-free room
Fireplace
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Family
Languages Spoken
English
Hotel links
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2,372Reviews13Q+A100Room tips
Traveler rating
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  • 36
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Popular mentions
catrinne s wrote a review Jan 23
1 contribution
First of all I got greeted with big smiles (although through masks) they were warm and welcoming. They approached my every need and made sure I was very comfortable in every way. Down to even small gestures and details. They are both the kind of people that made me leaving the desk, that I made new friends. The room is just the cream on the pudding. Glendoris made sure we ended up in a very nice room. This place is clean and well kept. Would most definitely come back here again. Maybe mostly due to my 2 new friends!
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Date of stay: January 2021
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Brian Lynch wrote a review Jan 20
Hendersonville, Tennessee1 contribution
First of all this so called hotel is located in what looks to be a shady part of town. This is my first time to ever leave a review but the run around I have received at this location forced me to leave this review. The building is old except for the lobby shown above in the pictures. As for the rooms, as my daughter and her friends said "...this looks more like a motel". Next their incompetent accounting department likes to charge rooms to the wrong cards and for more nights then what we stayed, then they like to "float" that money for however long they please. This mistake was supposedly addressed on Saturday and it's now Wednesday and the money is still not back in my account. Don't bother calling the corporate office bc they will only open up a case number and will not answer any questions you may have. Be warned! All they offered for the mistake was a free breakfast.
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: Tip: If you must stay in a Marriott then go downtown.
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Response from Mike Rodden, General Manager at Indianapolis Marriott East
Responded 3 days ago
Thank you for staying with us and taking the time to complete a review. I am sorry the hotel did not better meet the needs of you and your daughter. Credit and debit card holds are released by the credit card companies according to their standards. We do request authorization for $25 more per night than your room rate and tax in order to provide for incidental charges. Those holds are released the night of checkout when your payment is processed through the credit card processing company. I apologize for any impact that this had on your stay with us. Please let me know if I may be of assistance for any future stays.
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Anthony B wrote a review Jan 4
1 contribution
The stay was pleasant. Hotel was clean and comfy. The customer service from Miss Glendoris at the front was great. She always inquired about the stay and my day, ensuring everything was going well. Great place to stay.
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Date of stay: January 2021Trip type: Traveled with friends
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Mike X wrote a review Jan 3
Chicago, Illinois959 contributions48 helpful votes
+1
Nice people and good front desk service but the housekeeping is extremely poor. Checked into our first room and it smelled heavily of smoke. Asked to change to a different room and that room wasn't cleaned (no towels, bedsheets and pillows were piled on the chair leaving a bare mattress). Finally then switched to a 3rd room. Everything looked fine until we noticed urine splatter stains on the toilet seat. At this point we just cleaned it ourselves, sprayed it down with hand sanitizer and called it a night. Front desk was apologetic and was super helpful in helping to get this resolved by quickly changing rooms but the poor housekeeping is really disappointing, especially during Covid times.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Mike Rodden, General Manager at Indianapolis Marriott East
Responded 2 weeks ago
Thank you for taking the time to compete a review and for choosing our hotel. It was very disappointing to read about your experience. As you have stated cleanliness has never been as important as it is right now and we have never spent more time and resources focused on it. I am very sorry that we came up short of our standards during your visit and for the impact that this had on your stay with us. Please let me know when you are returning to the area and I will ensure that you have a much better experience. Take care.
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TroyStyle wrote a review Dec 2020
1 contribution
The soft beds are very relaxing to lay on. This is our first time visiting Indianapolis. Glendoris gave us a warm greeting and welcomed us to Indiana. We cannot wait to checkout the restaurant in the hotel.
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Date of stay: December 2020Trip type: Traveled as a couple
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PRICE RANGE
$127 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott indianapolis east hotel indianapolis, indianapolis marriott
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
315
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Frequently Asked Questions about Indianapolis Marriott East
Which popular attractions are close to Indianapolis Marriott East?
Nearby attractions include Dark Armies Inc. (0.5 miles).
What are some of the property amenities at Indianapolis Marriott East?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Indianapolis Marriott East?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Indianapolis Marriott East?
Yes, free parking is available to guests.
What are some restaurants close to Indianapolis Marriott East?
Conveniently located restaurants include Lincoln Square Pancake House, Skylight Bistro & Wine Bar, and Four Seasons.
Are there opportunities to exercise at Indianapolis Marriott East?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Indianapolis Marriott East?
Yes, dry cleaning and laundry service are offered to guests.
Does Indianapolis Marriott East offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Indianapolis Marriott East?
Many travelers enjoy visiting Benton House Historic Garden (2.9 miles).
Is Indianapolis Marriott East accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.