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Crowne Plaza Indianapolis Downtown (Union Station)

Traveler (360)
Room & Suite (131)
Traveler (360)
Room & Suite (131)
Pool & Beach (8)
Overview
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123 W Louisiana St, Indianapolis, IN 46225-1049 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Indianapolis Downtown (Union Station)
Special Offer:Annual Sale
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (915)
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906 results
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All reviews train car train noise real train unique hotel hear trains grand hall love trains trains passing lucas oil stadium cool hotel within walking distance valet parking guest rooms light sleeper colts game indoor pool self park
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1 - 5 of 906 reviews
Reviewed yesterday via mobile

Pros: Great location. Nice clean hotel. Front desk staff were nice. Beds were comfy but I believe only a double. (felt crammed) Cons: Front desk told us that the hotel was built around a live subway station. We found out that meant that it sounded...More

Date of stay: December 2018
Thank Sean_Westville
Hotel's Favorite
Reviewed November 2, 2018

I really enjoyed my stay and the city! The layout of this hotel from the outside to the inside was quite different than most hotels I've stayed in. I'm sure it's because of its history & being connected to the train station. I received excellent...More

Date of stay: October 2018
Thank Virginia2002
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded November 5, 2018

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella...More

Reviewed yesterday

We were attending a convention and this location is attached to the convention center with a over the street sky bridge. The location is also a block from the bar scene. The place is just plain gorgeous. They did an amazing job with turning an...More

Date of stay: December 2018
Thank MadDogTraveler
Reviewed yesterday via mobile

Excellent accommodations. Architecture was very cool, actually a real train station. Rooms clean and very comfortable with fast enjoyable room service. Very nice common areas! Great staff! You can actually reserve a converted train car to stay in.

Date of stay: December 2018
Thank John R
Reviewed 2 days ago via mobile

While the Crowne Plaza , Union Station , Hotel is Beautiful and full of history I cannot say my stay was as spectacular. I travel to Indy yearly and have not had a bad experience with any other downtown hotel. Upon arriving there was not...More

Date of stay: December 2018
Thank Jon C
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded yesterday

Thank you for taking the time to review our hotel. I would like to start by apologizing for the inconveniences you faced during your stay. We take feedback seriously and will coach out team to make the necessary changes so we can provide a better...More

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About
Description
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within More America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
273
Price range
$120 - $390 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
273
Price range
$120 - $390 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
Location
United States > Indiana > Indianapolis
Photos
Traveler (360)
Room & Suite (131)
Pool & Beach (8)
Dining (5)
Business Center & Event Rooms (14)
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Questions & Answers
Ask a question
heatherdV6049JB
July 30, 2018|
AnswerShow all 2 answers
Response from Caren J | Reviewed this property |
No there is no airport shuttle
0
Votes
Cate W
December 6, 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
October 30, 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Room Tips
"Statues make great selfies especially if traveling alone"
davidbr788
4 weeks ago
Read review
"Do not choose rail cars if you have a mobility issue."
tjrempe
Oct 9, 2018
Read review
"There is an indoor pool adjacent to some of the rooms. It was not used while we were there but I think..."
morristowndenise
Oct 3, 2018
Read review
"all rooms were quiet as far as we could tell, talked to other guests and no one talked about noise except..."
harley19542018
Sep 23, 2018
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