We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Crowne Plaza Indianapolis Downtown (Union Station)

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Indianapolis Downtown (Union Station)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

694 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 685: English reviews
KENTUCKY
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for the weekend to watch a Colts game. I picked this place because we stayed at the Union Station in St. Louis which was the best hotel I've ever stayed in so I was hoping this one would compare. I will start with the pro's and then the con's. Pro's: Close to everything downtown Easy to get... More 

Helpful?
Thank JASON8502
Glasgow, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Plus points... Clean, comfortable, room spacious, powerful shower, close to LOS & Downtown shops/restaurants. Minus points... Tiny bathroom, room had no natural daylight, being asked for money by homeless at the hotel door... on more than one occasion, Put in a room outside the pool which is open until 10 even though we had a 1yr old with us. Other... More 

Helpful?
Thank TonyShields1970
Manchester, United Kingdom
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Built into what seems to have been an early rail way building the Crowne Plaza Indianapolis is centrally located and clean. Rooms are spacious but lack bottled water. The most notable element of the hotel are the rooms built into old train cars which is a nice touch.

Helpful?
Thank AlexTMarshall
Columbus, Ohio
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a train car room after wanting to do so for some time. The room was very nice but definitely had paper thin walls. We could hear every word the people in the next car were saying. Thankfully, they weren't in their room much. We were warned about the train noise at check in and found it minimal... More 

Helpful?
Thank sbkouns
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed at your hotel the night of 8/13/2016. Three complaints; one small and two significant. A small complaint about out sheets. Although you could tell they were freshly laundered, they had some permanent stains on them. The other more significant problems were; we had no refrigerator in our room and secondly, the bathtub did not drain very well at... More 

Helpful?
Thank S6427NNjamesh
Commerce City, Colorado
Level Contributor
119 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed here and had an interior room, wishing we'd been offered a room in a train car. This hotel looks like nothing from the outside but is totally fun inside. My only real complaint is that the tub didn't drain...and that's always a sign of how clean the room really is. If housekeeping doesn't take care... More 

Helpful?
Thank Christopher K
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for taking the time to review our hotel. I was happy to read that overall you enjoyed the hotel but I want to give you my personal apologies for the tub drain issue you encountered. You can be confident that we will follow-up on your concern so others are not disappointed as you were. Please stay with us... More 

Grapevine, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We were on a family trip which we reserved 11 months in advance. Upon arrival at 3:30 PM, our rooms were not ready. We waited until the 4:00 check in time, and were assured we would be called, but never were. At 4:30 we approached the overcrowded check in desk that was understaffed, and were told to get to the... More 

Helpful?
Thank MartySchlenker
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

I really appreciate your taking the time to let us know of the disappointment in not having the exact type of room you reserved when you visited us. I am very sorry for the inconvenience and disappointment. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Please stay with... More 

Oxford, United Kingdom
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a great idea. Instead of ripping an old defunct railway station down because it's been obsoleted and made redundant by its nearby modern counterpart, preserve and convert it into a hotel. Brilliant. Walking along the old station concourse with the massive Pullman carriage off one side on a short length of cul-de-sac track, it's definitely a blast from the... More 

Helpful?
Thank mikedmeechan
Chatham Il
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in a transformed train station. Impressed with the beautiful décor as soon as you enter, after dealing with the very helpful valet and bell staff. Friendly and helpful check in and even though we were pretty early we were given our room right away. Located pool side as promised and well appointed and clean. Just walking around the... More 

Helpful?
Thank travelnut
2 reviews
5 of 5 stars Reviewed 3 weeks ago

If you want a unique, historic, comfortable and hospitable Hotel and Meeting Room Hotel in Downtown Indy, you should consider the Crowne Plaza at Union Station! Connected to the Skywalk to the Indiana Convention Center, Lucas Field as well as other Hotels and Downtown Indy, this Hotel is situated in the middle of all that is happening in Indy! The... More 

Helpful?
Thank Robert F
Questions? Get answers from hotel staff and past guests. Ask a question

286 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (235)
Viewed
Room/Suite (60)
Viewed
Bathroom (12)
Viewed
Hotel & Grounds (35)
Viewed
View from Room (8)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (6)
Viewed
Dining (1)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (7)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Indianapolis hotels
Downtown Indianapolis
Hampton Inn Indianapolis Downtown Across from Circle Centre
Downtown Indianapolis
Omni Severin Hotel
Omni Severin Hotel
#11 of 184 in Indianapolis
4.5 of 5 stars 1,868 reviews
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
Hyatt Regency Indianapolis
Hyatt Regency Indianapolis
#16 of 184 in Indianapolis
4.0 of 5 stars 1,187 reviews
Le Meridien Indianapolis
#2 of 184 in Indianapolis
4.5 of 5 stars 272 reviews
Downtown Indianapolis
Indianapolis Marriott Downtown
Indianapolis Marriott Downtown
#22 of 184 in Indianapolis
4.0 of 5 stars 762 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. ... more   less 

Additional Information about Crowne Plaza Indianapolis Downtown (Union Station)

Address: 123 W Louisiana St, Indianapolis, IN 46225-1049
Location: United States > Indiana > Indianapolis
Price Range: $164 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Downtown (Union Station) 3.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, IHG, Hotwire, Odigeo and Travelocity so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
Hotel Style:
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay