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All reviews train car train noise real train unique hotel hear trains grand hall love trains trains passing lucas oil stadium cool hotel within walking distance valet parking guest rooms light sleeper colts game indoor pool self park
Great location. Nice clean hotel. Front desk staff were nice. Beds were comfy but I believe only a double. (felt crammed)
Front desk told us that the hotel was built around a live subway station. We found out that meant that it sounded...More
I really enjoyed my stay and the city! The layout of this hotel from the outside to the inside was quite different than most hotels I've stayed in. I'm sure it's because of its history & being connected to the train station. I received excellent...More
Date of stay: October 2018
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded November 5, 2018
Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future.
We were attending a convention and this location is attached to the convention center with a over the street sky bridge. The location is also a block from the bar scene. The place is just plain gorgeous. They did an amazing job with turning an...More
Excellent accommodations. Architecture was very cool, actually a real train station. Rooms clean and very comfortable with fast enjoyable room service. Very nice common areas! Great staff! You can actually reserve a converted train car to stay in.
While the Crowne Plaza , Union Station , Hotel is Beautiful and full of history I cannot say my stay was as spectacular. I travel to Indy yearly and have not had a bad experience with any other downtown hotel. Upon arriving there was not...More
Date of stay: December 2018
Thank Jon C
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded yesterday
Thank you for taking the time to review our hotel. I would like to start by apologizing for the inconveniences you faced during your stay. We take feedback seriously and will coach out team to make the necessary changes so we can provide a better...More
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within …MoreAmerica's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.