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Crowne Plaza Indianapolis Downtown (Union Station)

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123 W Louisiana St, Indianapolis, IN 46225
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Crowne Plaza Indianapolis Downtown (Union Station)
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676 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Cincinntati Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Front desk staff was great at check in. Had a 9 year old who thought train car was super cool! It was a unique experience, however, train car rooms are very narrow (maybe 12 inches at foot of bed to get to bathroom) and walls are THIN. At some point during the night, was awoke by loud, possibly drunk, guests... More 

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Thank dolphinlover99
Miami, Florida
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

All Aboard🚉 1847 Union Station in Indianapolis. There are 26 authentic Pullman Traincar sleepers, resting on their original tracks! Rooms in train car are small but all other rooms in hotel are spacious. Fridge in room, no microwave. Small gym, but has the basics. Tons of places to eat nearby. Great location.

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Thank FlyingStew75
Benton, KY
Level Contributor
182 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for a work training class. After figuring out my around downtown Indianapolis for the first time on a stormy dark night I was ready for a good nights rest. I was kind of taken aback by the charge for valet parking until I learned of the costs in the area for garage parking. Plus they took great care of... More 

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Thank Jack C
Staten Island, New York
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is one the coolest places I have stayed. It is is centrally located, a quick walk to everything downtown and an experience in and of itself. The kids loved it being a train station and sleeping in real train cars. It is beautiful place and I appreciated the details like ice cold fruit water in the lobby and temple... More 

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Thank LizzySmurf
Pittsburgh, PA
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

You need not be a train aficionado to appreciate sleeping in a converted railroad car at this Crowne Plaza property. This hotel is also a testimony to how cities can rehabilitate train stations that no longer require the large footprint of years gone by. Even better than this rehabilitation is the fact that the Crowne Plaza has refurbished old heavy-weight... More 

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Thank DonMarinelli
Lafayette, Indiana
Level Contributor
78 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Unique renovation of train station. Located right next door to Lucas Oil Field, the convention center & circle city mall. It is one of the most accessible place to stay downtown. There is not a shuttle to/from IND airport. Underground and valet parking is available. Checkin was friendly, quick and efficient. The room was very nice, clean and well appointed.... More 

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Thank TravelinTodd
Rio Grande, Ohio
Level Contributor
150 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Try sleeping in a renovated train car room for a "new experience." The fun part is when the bed vibrates from passing train cars in a nearby terminal area. I did rest well and I did enjoy the train figures placed around the hotel. My only complaint was that the breakfast buffet could use some new direction with food quality.... More 

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Thank Denise S
Omaha, Nebraska
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This downtown hotel is a converted train depot, so it's only 3 stories tall but spread over a large area. They have plenty of rooms, including some unique "train car" rooms that are inside what look like actual train cars (sitting inside the building). The hotel is connected by walkway on the 2nd floor to the Indiana Convention Center, and... More 

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Thank OmahaHusker
Kansas
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I love places with character, and this particular hotel has it like literally none other. It's built into part of the old trainshed for Indianapolis Union Station, and the conversion to a hotel was done with a clear emphasis on retaining as much original as possible. The interior is beautiful, spacious, and artistic in a way that screams "not just... More 

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Thank prairiecode
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The property is so neat. My husband and I chose this as the last stop on our honeymoon road trip. I was very impressed with the front desk and valet staff. There was a little hiccup in the trip that the manager on duty, Precious, addressed professionally and personably. The room was great, fantastic amenities. We stayed here because it... More 

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Thank Tummons617
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. ... more   less 

Additional Information about Crowne Plaza Indianapolis Downtown (Union Station)

Address: 123 W Louisiana St, Indianapolis, IN 46225
Location: United States > Indiana > Indianapolis
Price Range: $172 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Downtown (Union Station) 3.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Hotwire, Travelocity and Odigeo so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
Hotel Style:
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
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