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Crowne Plaza Indianapolis Downtown (Union Station)

Traveler (386)
Room & Suite (127)
Pool & Beach (8)
Certificate of Excellence

About

#32 of 191 hotels in Indianapolis
Location
Cleanliness
Service
Value
Certificate of Excellence
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Historic Hotel
Hotel links
Visit hotel website
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949Reviews
14Q+A
100Room tips
Traveler rating
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Popular mentions
+1
We stayed here because we had a show at the white River Park. Too my surprise it was the original Union Train Station. They actually have rooms that are caboose converted to rooms. I got a text on our way from Louisville to let me know my room was ready. I was greeted by Tiny
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Traveling often for business, every hotel starts to seem like every other hotel - except this gem! Amazing historic building, beautiful rooms, whimsical and fun - I can’t say enough. Even the breakfast buffet was tip-top. If you want to stay somewhere that’s oh so much more
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The rooms were very nice and spacious. They have done a nice job with the remodel of this hotel. If you like trains, you will love this place. One thing to note is that the trains still run adjacent to the hotel, so request a room on the north side unless you mind the rumbling.
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 2 weeks ago
Thank you for your very nice review of our hotel. Our Historic and unique property is a destination all on its own. We hope to be able to serve you again whenever you return to the Indianapolis area. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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Excellent restaurant, historic landmark decor and location. Great rooms and staff. Many nearby business areas including Convention Center connected by closed walkways. Taxi, Uber and Lyft available. Valet parking.
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 2 weeks ago
Thank you for your very nice review of our hotel. Our Historic and unique property along with our team and location make us the place to stay in downtown Indianapolis. We look forward to serving you again in the future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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I honestly can not recommend anyone staying here. First the entire hotel is dated and desperately needs an update to bring it up to par with the surrounding hotels. Secondly, it’s extremely noisy. Between the noise and vibration of trains coming through at all hours of the
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 3 weeks ago
I give you my personal apologies for the issues you encountered. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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PRICE RANGE
$146 - $352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza indianapolis downtown (union station) hotel indianapolis
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
273
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