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Crowne Plaza Indianapolis Airport

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Crowne Plaza Indianapolis Airport
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Indianapolis Airport
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Showing 361: English reviews
Chicago, IL
Level Contributor
121 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed April 28, 2014

I travel a lot. And I can say that this hotel is a good option for staying near to the IND airport. Service is good. I had no trouble at all with shuttle either way. Parking was fine. I read the most recent reviews and found the comments more from those thinking this is a DOWNTOWN hotel with the amenities... More 

Helpful?
Thank TravelNut70
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, The staff enjoyed reading your review. It was very detailed and we appreciate that! We are very happy to learn that you enjoyed your stay, from start to finish. Thank you for taking the time to share your experience. Renee More 

Cambridge, England
Level Contributor
211 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed April 19, 2014

I stayed one night before taking a flight the following day. The staff were very pleasant and helpful. My room was on the top floor facing the airport with aircraft flying overhead; earplugs were included with the toiletries set. I however had one of the best night's sleep for a long time and slept soundly - the aircaft were nearly... More 

Helpful?
Thank Antarctic
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, Thank you for sharing your experience. We always appreciate feedback from our guests. I'm glad to hear your stay was, for the most part, enjoyable. I will certainly pass along your comments on our food to the appropriate manager. Thanks again, Renee More 

danville, Illinois
Level Contributor
121 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed April 10, 2014 via mobile

Well, we parked there and were told on the way to the airport that vans go every 30 min. So at airport 15 min and 15 min after hour. We were asking as we would be arriving around 1 am. Well there were 4 of us waiting as the 15 min before the hour came and went. They gave an... More 

Helpful?
Thank illiana_9
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, We appreciate you taking the time to share this with us. I am very sorry that you were given conflicting information. Our shuttles run on the hour and half hour from 5am-2am and then on call between 2am-5am. I will be certain to talk with our front desk team to ensure everyone is on the same page. Please accept... More 

None
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 28, 2014

I was somewhat disspointed in theis hotel. Management miscalculated our rewards points and didnot followup with the request to fix it until after having to be instructed more than 3 times. And while comfortable, the hotel and rooms were outdated and a little old and tattered. Needs renovation.

Helpful?
Thank WorldTraveller603
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, I'm sorry to learn of your experience. I hope that your points are now in order and I apologize that it was such a hassle for your situation to be resolved. I understand that people don't want to spend their valuable time fixing things that should be correct in the first place. I hope you will accept our sincere... More 

Mumbai (Bombay), India
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 20, 2014

The hotel rooms was good enough for single person but not enough if you are travelling with your family. Also the restaurant does not have any lavish menu so you have to pick your meal from a limited list as you have no other options for any restaurants nearby, as it is located outside the city centre.

Helpful?
Thank Abhi006
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for your review. We offer a variety of rooms types for those guests travelling with family. Please feel free to contact us directly regarding your room, we would be happy to hear from you. Thank you. More 

Richmond, Indiana
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 4, 2014 via mobile

My boyfriend and I stayed here while in town for The Supercross. We had a King Suite. The bathroom has a nice large bathtub and a separate stand alone shower. The room was very clean and well decorated. The noise from the airport was barely audible. We did not get the chance to eat at the hotel; however, there are... More 

Helpful?
1 Thank 840Kris
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, We hope you had a nice time at the Supercross event. We are very happy to see that our hotel met your expectations. Hopefully the next time you stay with us you will be able to use our pool and restaurant. Thank you for sharing your experience! More 

Atlanta, Georgia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 1, 2014

I stayed here for a business meeting that was being held in the hotel. It was a nice hotel, staff was courteous and helpful. The food was excellent. Except for the dessert assortment that we had at our reception, I do not recommend them. My only concern was that I requested an accessible room due to the fact that I... More 

Helpful?
Thank hamptonzeta
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, Thank you for sharing your experience at our hotel. We are very pleased to see that you feel we have a courteous and friendly staff, they will enjoy reading your review. Thank you for letting us know about our toilets, rest assured knowing we will be looking into that immediately. More 

Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 5, 2014 via mobile

Nice hotel close to the airport. Heard a few planes flying over but not bad for an airport hotel. Would stay there again. Comfortable bed and nice amenities. Left early so didn't see the whole hotel but the pool area looked nice. They had a heating issue a few days before so there weren't a lot of people there. There... More 

Helpful?
1 Thank Pike954
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for taking the time to write a review of our hotel. We are glad to see you enjoyed your stay. Hopefully you will have more time to enjoy our pool the next time you are here! More 

Columbus, Ohio
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 27, 2014

Like the title of my review states, I stayed there for free as part of a conference. I would be much more upset if I had paid myself. I stayed in room 432 on January 24th-26th. The room was very clean except for a few pubic hairs on the side of the bed and copious amounts of dust on the... More 

Helpful?
1 Thank mgoudy85
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear mgoudy85, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More 

Lafayette, Indiana
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 15, 2014 via mobile

My family stayed before a vacation and used a park and ride for the airport. The hotel is directly in the flight path, but the kids loved watching the planes go directly over the hotel. We were on the second floor and did not notice plane noise during the night. The hotel pool was warm and a kid favorite. Staying... More 

Helpful?
1 Thank Rusty M
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for sharing your experience. We are so happy to hear that everything was to your satisfaction. We hope you will choose us in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 S High School Rd, Indianapolis, IN 46241-4919 (Formerly Holiday Inn Select Indianapolis Airport)
Location: United States > Indiana > Indianapolis
Price Range: $110 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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