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Crowne Plaza Indianapolis Airport

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Crowne Plaza Indianapolis Airport
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Indianapolis Airport
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Showing 361: English reviews
Branson, Missouri
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 16, 2016 via mobile

Justin, the front desk agent set the tone. Personality, professional, perfect. My sister and I stayed for one night, while traveling from Indianapolis to NYC. Justin was familiar with our destination, and offered us a few tips. This hotel is clean, the rooms are large, the beds are comfortable. Definitely recommend this hotel!

Helpful?
Thank Roberta W
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for recognizing one of our great associates. I am glad that he set a positive tone for a great experience for you and your sister. Thank you for the great review! Mike Clark GM More 

Laguna Beach, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2016

Good hotel for the value. We got in about 7pm. Had a nice meal in their restaurant, except it took approximately 40 minutes to get our food. The rooms were nice, beds comfortable and amenities were nice. For family or business visits, the hotel is nice and with good parking. The indoor pool is in the center of the hotel.... More 

Helpful?
Thank 820crystalb
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 5 star review. We are happy that you had an overall great experience at our hotel. Mike Clark GM More 

Stuttgart, Germany
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 10, 2016

We stayed here one night with a large group of people (50-60 persons). We were able to get a great rate in advance and the Hotel staff were very flexible in booking the rooms and figuring out the billing. Check-in was easy and fast, check-out even faster. I had a suite though I paid the same as all the others,... More 

Helpful?
Thank michelejeannine5
District Heights, Maryland, United States
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 10, 2016

So the overall inside of the hotel is great. There is an onsite restaurant that serves great food. The rooms are clean and beds were comfortable. The bathrooms were clean. I give the hotel 3 stars because they do not inform you that you may hear the plane flying in from the airport. They do provided ear plugs. After an... More 

Helpful?
Thank Kita1177
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I understand your comments and concerns about the airplane traffic over our hotel. I want to apologize that this affected your experience in a negative way. If you would like to speak with me directly, please contact me at mclark@genhotels.com. Mike Clark GM More 

Plainfield, Indiana
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 9, 2016 via mobile

Our recent stay at Crowne Plaza was JUST WHAT WE NEEDED for overnight accommodations. This older 3-star hotel included EXCELLENT and FRIENDLY customer service, CONVENIENT location just off the interstate and easy to find, COMFORT in bed (king size) and bath. It was CLEAN, and the cost was AFFORDABLE when offered through Priceline. Oh, it was also very QUIET for... More 

Helpful?
Thank Michael J
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the wonderful 5 star review. We appreciate you taking the time to share your positive experience with others. Mike Clark GM More 

Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 4, 2016 via mobile

The Crowne Plaza has a convenient location right by the airport, a nice hotel bar, and a better than expected restaurant. Yes the layout is dated, occasionally planes fly over in the night, but overall I'd go back again. As long as your expectations are set accordingly it's a nice play to stay for business.

Helpful?
Thank Mike A
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We appreciate your feedback. If there is anything we could have done to earn 5 stars it would be great to hear. Please contact me direct at mclark@genhotels.com. Mike Clark GM More 

Coldwater, Ohio
1 review
1 of 5 stars Reviewed May 4, 2016

Where to start... upon arrival, the front desk staff were not very only rude, but the one helping me seemed inept as well. She looked at me like I was insane when I said I needed to park my car there for the duration of my trip. Oh, and then notified me I had to pay per night, despite the... More 

Helpful?
Thank jnmcabee18
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am disappointed that we failed on all levels with your stay. Please contact me direct if you would be willing to discuss the issues directly. Email me direct at mclark@genhotels.com. Mike Clark GM More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 26, 2016

We stayed at the Crowne Plaza for one Saturday night with 3 kids and a baby. My son was having a basketball tournament and we needed a room while we were in town. We were accommodated with a 2 full bed room. Our room was on the first floor, right by the pool. We did not use the pool, but... More 

Helpful?
Thank cdoll2011
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. I am glad that you had an overall good experience. I appreciate your feedback in regards to your overall stay. I will share your feedback in regards to the size of the room with the ownership. If there were any other things that could be done to earn 5 stars, I would love... More 

jimknothd
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 25, 2016

visited here for FDIC and paid $300+ per night for an outdated hotel and room. Crown Plazas are suppose to be the crown jewel of holiday Inn but this one is past its prime and needs to be sold. The dirty furniture in the public areas was a sign of things to come. the hotel and room showed its age.... More 

Helpful?
Thank jimknothd
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am sorry that you didn't have a satisfactory experience at our hotel. Your comments are important to us and the deficiencies noted will be addressed. If you have any additional comments or concerns, please contact me direct at mclark@genhotels.com. Mike Clark General Manager More 

Saint Louis, Missouri
Level Contributor
206 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 20, 2016

Nice hotel, quiet even though it is near an airport. The bar has great food, good staff as does the restaurant. The shuttle runs from the hotel 24 hours a day at the top and bottom of the hour, if you need picked up at their airport it is there 15 and 45 minutes after the hour.

Helpful?
Thank TCPDump
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the wonderful review. We appreciate the insight that you have given others about the shuttle transportation. If there is anything that we could have done better to earn a 5 star review, please let me know. I can be contacted direct at mclark@genhotels.com. Mike Clark GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 South High School Road, Indianapolis, IN 46241 (Formerly Holiday Inn Select Indianapolis Airport)
Location: United States > Indiana > Indianapolis
Price Range: $111 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Priceline, Hotwire, Expedia, Travelocity, Odigeo and Jetsetter so you can book your Crowne Plaza Indianapolis Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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