Maintenance would improve the experience, but overall it was worth the money. The rooms were clean, and the beds were good- always a main consideration. There wasn't a lot of airport noise to worry about, and the items I suggested that they fix were received well
I stayed from Feb 26 to March 1.I would stay again. Room 565. Room was small but comfortable and carpet needs changing. No mini fridge. Bathroom has no exhaust fan, bathtub faucet leaked continuously the entire 4 days, even though I notified the front desk in person the first morning. Can't imagine how much water was wasted due to poor maintenance. The lobby and restaurant are clean. The place shows some wear and tear. The elevator in the North end was out of service all day on my 3rd day. Has a nice indoor pool and workout room.
One night. two rooms. We were both comfortable and secure. Gorgeous lobby, great location. Our rooms were nice, with the usual maintenance issues of a 3 star hotel, running tub water, desk in room a bit scuffed, crack in sink. The staff is wonderfully agreeable, and our rooms were clean. slight airport noise, not enough to interfere with sleep. The restaurant staff was quite friendly and helpful, the food - meh! Maybe a two star.
This hotel is horrible, do yourself a favor and don’t stay here and waste your money, I’ve been staying here for last 2 years because of work, every single time they get worse, this time they wouldn’t honor breakfast at 10:25 when I call to order room service because they said breakfast ends at 10, which is not true, like I said I’ve been here long enough to know they have breakfast till 11am. Right now I’m in hustle to airport, this driver was 12 minutes late because he left without picking me up even though I was at lobby at 4:25 like they asked me to do. Horrible I’m never staying here again, I can’t believe they lost a loyal customer, no wonder they are empty.
Staff are fine. Restaurant is sub-par. Beds are comfortable. It's the architecture. Rooms have large windows facing a hallway and then down into the open courtyard with a pool, tables, and this means the noise travels. Quiet time? Don't hold your breath. The hotel knows of the noise problem as there are ear plugs by the bed. If you're jet-lagged, have an early flight, avoid this place. You'll hear kids screaming in the pool and all the party sounds of teenagers and people enjoying themselves. Good on them, but very bad if you're trying to sleep.
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