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La Quinta Inn & Suites Indianapolis Downtown

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1 room 2 adults 0 children
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La Quinta Inn & Suites Indianapolis Downtown
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410 Reviews from our TripAdvisor Community

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Crozet, United States
Reviewed 2 weeks ago

We almost didn't stay here because the building looks like a prison. However, it is very nice inside. There is a handy but cramped parking area that occupies most of the first floor, so you have to use a teeny,slow elevator or the stairs to get to your room. THe hotel is arranged in a big open square, so interior...

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Helpful?
Thank Bruce W
Toronto, Canada
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

I stayed at this location from March 24-27 and couldn't have been happier. From the interaction with the front desk staff to the room I stayed in, to the proximity of the hotel to Bankers Life Fieldhouse, things were excellent. I did not take advantage of their breakfast as I liked to sleep in much more but they had orange...

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Thank ForeverBayno
About Hotel's Favorite Review
Reviewed 2 weeks ago via mobile

The hotel is cheap but still costs too much for what it's worth. The beds are the most uncomfortable I've ever slept in. It's old and the entrance is in a very inconvenient spot. The elevator is iffy. I wouldn't advise staying here even though it's close to everything downtown and the girl at the front desk is nice and...

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Helpful?
Thank Carrie B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Your feedback is absolutely critical to our success. Allow me to apologize for the mishaps that had occurred during your visit. Our Management Team is currently looking into these matters and finding a definite solution to ensure that all of our guests continue to have memorable experiences when staying with us. Without our guests feedback, we will not be able...

Milwaukee, United States
Reviewed 3 weeks ago

The exterior was old and run down. The room had a stale dirty towel odor which became stronger when we turned on the heater. The location was convenient to the downtown area but parking for a larger truck was limited. If you just need a place to stay this is for you.

Review collected in partnership with La Quinta
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Thank U8772JZjohnt
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Thank you for the opportunity to respond to your concerns. While I thank you for your kind words, we am dismayed that we fell short of your expectations at the property. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still...

West Chester, Pennsylvania
Reviewed 3 weeks ago

This is an old hotel. The elevator is so slow it's easier just to walk up. My bathroom ceiling was falling in, the molding around the bottom of the bathroom door was rotting away. The vending machine on that floor was broken for the two days i was there. It was the last empty hotel when i booked so now...

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Helpful?
Thank jerrys99
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Rudolph, Ohio
Reviewed March 7, 2017

This facility is old and the elevator keeps you guessing. Food was not hot, but on the other hand, the rooms were clean and comfortable. The hotel stall was overall, very helpful and friendly. Yes, would stay here again.

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Thank elaines791
Jacksonville, Florida
Reviewed March 3, 2017

Rude, entitled, clueless personnel. Nasty rooms. Booked for 4 nights; only stayed one. Used Booking.com who gave it 3 stars and an 8.7 rating. Turned me off of La Quinta and Booking.com forever. Nothing left to say.

Review collected in partnership with La Quinta
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Helpful?
Thank stevengB4239YZ
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We appreciate the constructive feedback and will forward your review to management so that we can continue to improve our guest's experience. Sincerely, LQ Customer Care

Bensneville, United States
Reviewed February 24, 2017

Pleasant work staff. Clean rooms. Good free breakfast. The only problem is parking. Not many spaces and if the big pick up trucks park in the parking garage they take up two spaces because of their size.

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Thank Mary W
Columbus, Ohio
Reviewed February 21, 2017

I had to wait over 2 hours to be refunded my money. Spent an additional $20 on cab fare back and forth to the bus station to the hotel.what an inconvenience. No apology. But besides that my state was good

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Thank gwennd2017
Newark, Illinois
Reviewed February 15, 2017

This hotel is in downtown Indianapolis. It is a dangerous part of the city and very noisy. Parking is limited. The motel is outdated and I felt expensive for the quality of the accommodation provided. Parking is close and limited unless in the lot next door...where people were sitting, drinking and loitering. Scary place to stay.

Review collected in partnership with La Quinta
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Thank lisacT8629CJ
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. The safety and security of our guests is always our top priority. Please be assured the issue will be addressed with our...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about La Quinta Inn & Suites Indianapolis Downtown

Address: 401 East Washington Street, Indianapolis, IN 46204-2608
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $112 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Indianapolis Downtown 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Indianapolis Downtown Hotel Indianapolis
La Quinta Inn And Suites Indianapolis Downtown
Days Inn Indianapolis
Indianapolis Days Inn Downtown
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Indianapolis Downtown staff and other travelers.
2 questions
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Tolono, Illinois
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request room 333 if you was a peaceful stay.”
ForeverBayno, 3 weeks ago | Read review
“stay on the second floor if you must stay there, that way you only have to walk up one flight of stairs”
jerrys99, 3 weeks ago | Read review
“are room was by the vending and stairs and was very quiet!”
176CHARLESR, Oct 15, 2016 | Read review
“Some rooms face the interior courtyard, which is just the parking lot and you can see the other rooms.”
ericap773, Sep 5, 2016 | Read review
“facing downtown”
124LindaC124, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question