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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Puerto Morelos Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Run, Run Screaming, don't stay at this property. Multiple Code violations at this site. Moldy, dirty, trash everywhere. Items stored in stairwells in clear violation of fire code. Charging for nights not stayed. Shameful and Embarrassing. Ant and bug infestations during our stay. And management that won't let you out of your reservations once you have seen and experienced the... More 

Helpful?
2 Thank jonfromNE
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

These pictures are of the condition of our hotel that was approved by @usavolleyball @THSweb @choicehotels for our athletes to stay in. We had no where to go for 2 nights because of sold out hotels in Indy. Pubic hair on mattress, trash can has a dirty diaper that we saw in there when we checked in on Friday, that's... More 

Helpful?
Thank Melissa B
Lincoln, Nebraska
Level Contributor
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Do not stay here! This hotel is beyond dirty. There were bugs in the sheets, ants in the room, trash everywhere around the complex, mold and mildew in rooms, ceilings falling apart. We had 12 rooms and not one was decent. We finally left 2 nights into our 5 night stay. Had to wear shoes in the shower due to... More 

Helpful?
Thank jmc1809
Oregon
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is severely mismanaged. The staff tries with little support, direction or accountability. We witnessed group after group demand new rooms, complain and leave. The garage over follows, dinning area table remain filthy day after day, rooms are marginally cleaned. Slap shot maintenance in rooms and can't moon areas. No smoking rooms reek. When will management do their jobs?

Helpful?
1 Thank Oregon-Trout-Hunter
Denver, CO
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 3, 2016

Three of us stayed here for the Indy 500 in a King Suite room. It was plenty big enough with a large bathroom with separate bathtub and shower (the shower had awesome water pressure!!). It also had the pull out couch which could use a better mattress but it worked. The king bed was comfortable enough. The room did show... More 

Helpful?
Thank beach-dreamDenver
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 1, 2016

Not a great stay at this hotel. There was bugs in the bed and hotel was dirty. Bathroom was hardly clean when we got in our room. The pool area has BLACK mold all around it. Just not happy... move on to the next hotel.

Helpful?
1 Thank Amy S
Springfield, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 30, 2016

The bottom of the bathtub was black with ground in dirt. The bed frame was broken so the bed sagged. The mattress was old and lumpy. This hotel does not use fitted sheets, so the flat sheets wouldn't stay on the bed. I called and requested new sheets and they brought me 2 more flat sheets. The only mattress cover... More 

Helpful?
Thank LoveKW
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Please accept my apology for your less then perfect stay at our beautiful property. Be assured that we take your input and concerns very seriously and will address each and every one of your concerns seriously. We are in the process of changing our linen and using flat king sheets but will have fitted sheets again soon. I'm speechless about... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 22, 2016 via mobile

The hotel looks nice in the photos, lobby looks nice but the rooms are old and not in good condition. The breakfast is the worst free breakfast I have ever had. They ran out of coffe cups and food took 30 minutes for anyone to show up that worked there. It rained and the pool dome was leaking...the dome is... More 

Helpful?
Thank Toni S
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so very much for your valuable feedback. Please be assured that we take your concerns very seriously and will certainly address the issues you incurred. I'm so sorry we did not exceed your expectation or even met them. We are such a beautiful property with tons of potential at a great location, offering so much at such a... More 

Bexley, Ohio
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 22, 2016

When I arrived at the hotel I informed the desk agent that I had read the reviews on TripAdvisor and would be reviewing the hotel, so I encouraged her to find us a clean room that would pass inspection. She could not have been nicer and more accommodating. We went to a poolside room and immediately started to check the... More 

Helpful?
Thank corndogy
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for your candid and honest review. We take all our guests input and concerns seriously and work very hard to offer a good product at a reasonable price. We are a beautiful older, but well maintained lakeside property right off Interstate 465 and 74 on the West Side of Indianapolis and take pride in our impeccable... More 

happytogo49
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 17, 2016

Rooms are large and clean, all the amenities are there, but the morning coffee situation needs addressing. Breakfast items were good but Tiny styrofoam cups, no lids and one hot pot of coffee for the hotel, only available in the breakfast area. You have to wait when it is empty for a refill.

Helpful?
Thank Deborah L
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for your candid review and making us aware of the breakfast situation. Please be assured it will be addressed and corrected. We value our guests suggestions and input and always learn from it. Hope we will see you at our beautiful property again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy a wealth of amenities in a prime location at the Clarion Inn(R) hotel in Indianapolis, IN. Our pet-friendly hotel is minutes from Indianapolis International Airport and Indianapolis Motor Speedway and close to: •Indiana Convention Center •Lucas Oil Stadium •Bankers Life Fieldhouse •Indianapolis Museum of Art •Lucas Oil Raceway at Indianapolis Feel relaxed and at home in our inviting guest rooms, offering poolside or lakeside views. All rooms feature coffee makers and hair dryers. All rooms also include refrigerators and microwaves. Additional amenities include: •Free deluxe continental breakfast •Free wireless high-speed Internet access •Free newspaper •Indoor heated pool and hot tub •Fitness center *Business Center *Laundry Facilities Corporate travelers will appreciate the ability to take care of basic business needs with access to our business center, which includes a public computer and copy and fax services. Our 17,500 square feet of banquet and meeting facilities and professional staff make it easy to plan and host your next special event. Make your reservation today at the Clarion Inn hotel in Indianapolis, IN for the best combination of affordable rates and home-like amenities in a perfect location. ... more   less 

Additional Information about Clarion Hotel & Conference Center

Address: 2930 Waterfront Parkway, West Drive, Indianapolis, IN 46214
Location: United States > Indiana > Indianapolis
Price Range: $88 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Indianapolis
Clarion Indianapolis
Indianapolis Clarion
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