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Holiday Inn Express Indianapolis - Southeast

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5302 Victory Drive, Indianapolis, IN 46203
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1 room 1 adult
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Holiday Inn Express Indianapolis - Southeast
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260 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived Indianapolis on a Monday morning from a red-eye flight and hoped to check-in early to freshen up and head to my appointment. The front desk clerk told me they would have to charge me $80 for early arrival. I declined and decided to arrive later. We also had a company function scheduled at this hotel and found the... More 

Helpful?
Thank DonaldBouchard
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Mr. Bouchard, Thank you for your review. A complaint is a gift. You have showered us with gifts and we thank you. The fact is, you love our hotel. Unfortunately you booked your arrival date for the wrong date. Our rate for that day was $110 and we offered you a much lower rate which you did not accept.... More 

Lebanon, Missouri
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

This was a fairly good Holiday inn express. Lived up to the standard of Holiday inn express. Comfortable bed with temperature control available in the room. I could not find a pillow I liked. Breakfast was pretty good.

Helpful?
Thank SouthMO
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear SouthMO, Thank you for the review. You may not have noticed that we are the only hotel in the US with two king beds in every room. Every bed has two soft and two firm pillows. Pillows are a personal thing and we do not control it at the property level. I have sold four pillows this week to... More 

Alexandria, Virginia
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 21, 2015

Normally I stay downtown but due to a convention this was the best rated hotel I could find for the travel rate. Close to the interstate which could bother a few people but you really do not hear the noise. Opening you window to watch traffic, you almost think your in a room above the interstate, so that is a... More 

Helpful?
Thank Tratios
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Tratios, Thank you for the great review. We are conveniently located on the interstate system but since we are one of the few hotels that is acoustically engineered you can relax and enjoy your stay. We are the only hotel in the US with two king beds in all our standard rooms. We hope you will choose our property... More 

1 review
1 of 5 stars Reviewed December 12, 2015 via mobile

This is the first review I have ever done. I am so frustrated with the staff and attitude of the front desk clerk. We checked in at about 1:30 last night. My children and I fell asleep right away. I woke up a 7:00 to a hot stuffy room and my wife wide awake because it. She had not slept... More 

Helpful?
Thank T.S. F
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Thank you for your review. Many large corporations demand that the hotels where they stay be environmentally proactive and green. The ability to control all PTAC units from one location is a very effective way to control our carbon footprint. This also requires that our staff be diligent in making sure that every unit is activated upon check in. We... More 

Greenwood, Indiana
1 review
5 of 5 stars Reviewed December 11, 2015

I absolutely loved my stay here. Me and my family came in for a convention near Downtown Indianapolis (which this hotel is not far from at all!!), the hotel was clean, the room were excellent and they front desk staff were amazing! They made us feel as if we were right at home. George and Kyla at the front desk... More 

Helpful?
Thank Kaelie956
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Kaelie956, Thank you for the fantastic review. We are happy you were able to relax and enjoy your stay. Great guests make for great stays. Please come back and see us the next time your travels bring you to Indy. Sincerely, George More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

Very nice, modern place. Road outside is very loud but the hotel is perfectly quiet. Great job with the soundproofing. Breakfast was pretty good aside from rock hard biscuits. Room was spacious and comfortable. Only negative is I found a partially used bar of soap in the shower and a couple of the "short and curly" hairs on the bathroom... More 

Helpful?
Thank bluegrassblake
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Thank you for the nice review. We are sorry that your stay was not 100 percent. I will share your review with our staff and we hope you will afford us the opportunity to welcome you back the next time your travels bring you to Indy. Sincerely, George More 

Loveland
Level Contributor
4 reviews
5 of 5 stars Reviewed November 28, 2015

Sad to say we only had 1 night, but it was absolutely terrific. From the gentleman that checked us in Friday night to the lady running the breakfast, the people were fantastic. The breakfast itself was terrific as well, Best at this price point. We liked the room and the pool was exceptional. One suggestion to management, please allow staff... More 

Helpful?
Thank Frank M
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Frank M, Thank you for the wonderful review. We are happy you enjoyed your stay. I will share your comments with our staff and appreciate your thoughtfulness. We hope you will choose the Holiday Inn Express Southeast the next time your travels bring you to Indy. Sincerely, George More 

ohio
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

I HAVE STAYED AT MANY HOLIDAY EXPRESS. I have NEVER been disappointed until NOW!! Room 317 was FILTHY DIRTY. We found a box in the closet of EXPIRED FOOD, DIAPERS AND OTHER MISCELLANEOUS Items COVERED WITH THICK DUST AND FUZZ. There was FUZZ OR ANIMAL HAIR EVERYWHERE WE LOOKED. Also had PILLOW CASE WITH A BLOOD STAIN ON IT, AND... More 

Helpful?
Thank TammyLu
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Tammie Lu Ohio, Thank you for your review. After several attempts we were able to contact your husband. We apologize that your experience was not pleasant. You were clearly checked into a room that had not been prepared for arrival. We regret this error. Had you let us know we would have immediately addressed the issue and moved you... More 

Elkhart, Indiana
2 reviews
5 of 5 stars Reviewed November 10, 2015

For years we had traveled to Indianapolis for Colts home games. We had stayed at other motels, but the amenities were not there and though people were cordial we did not enjoy our stay as much as we have at HIX.

Helpful?
Thank David F
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear David F, Thank you for the great review. We appreciate your loyalty to our property. I will share your comments and let our staff know you appreciated their efforts. We look forward to welcoming you the next time your travels bring you to INDY. Go Colts! Sincerely, George More 

Stirling, Scotland
Level Contributor
121 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed November 7, 2015

A straightforward hotel which faithfully delivers the standard Holiday Inn Express product: convenient car parking and easy access; a spacious, comfortable, and well-equipped room; with a self-service breakfast option. The indoor pool was a welcome leisure facility. Convenient to the I-65 and I-465 routes (although traffic noise could be irritating).

Helpful?
Thank Strathallan
HolidayInnExpressGSM, Director of Sales at Holiday Inn Express Indianapolis - Southeast, responded to this review

Dear Strathallen, Thank you for the outstanding review. We appreciate your kind words. We are happy you enjoyed your stay and we hope to welcome you back the next time you travel to Indy. Sincerely, George More 

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