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All reviewsindustrial areamethodist hospitalroom was cleanfront deskroom service menuyogurtindy speedwayshort drivebiscuits and gravyfree shuttlelight switcheshear noiseguest laundrynice showerslamming doorswould stay here againsmall fridge
Lobby remodeling in the works, but that's ok. Room condition was fine and price was right. Didn't have the opportunity to try breakfast, as we had to leave at 5:00 AM. Surrounding area is industrial, but we had no issues. Will be returning in a...More
Thank Mike H
Response from Jeff l, General Manager at Sleep Inn & Suites And Conference Center DowntownResponded 2 weeks ago
Thank you so much for your review of our hotel. Hope your surgery went well and we'll see you on your returning visit in a few days.
Very comfortable and affordable. Every staff person that we delt with were very kind and courteous. The hotel was updating the lobby when we're there but it was taken care of very very quickly. The breakfast was great!
Thank Kathy W
Response from Jeff l, General Manager at Sleep Inn & Suites And Conference Center DowntownResponded 3 weeks ago
Thank you so much for your great review! We appreciate your wonderful comments, and hope to see you again in the near future on your next trip to the Indianapolis area.
Pro - Very clean room and good internet. Con - was unaware that there was construction - new hotel and yet they had breakfast area and foyer ripped apart. They did use a conference room for breakfast but did not serve until 7 am on...More
Response from Jeff l, General Manager at Sleep Inn & Suites And Conference Center DowntownResponded January 18, 2018
We appreciate you taking the time to provide us with such detailed feedback about your recent stay. I apologize for the lobby being under renovation and I am very sorry to hear that several things throughout your stay did not meet your expectations....More
The location wasn't what I expected...at all. I thought downtown meant downtown. I suppose I should've used a smaller map to better gauge the location to downtown. When we arrived, someone was in their car smoking marijuana. The parking lot didn't make us feel safe,...More
Response from Jeff l, General Manager at Sleep Inn & Suites And Conference Center DowntownResponded December 19, 2017
Dear Ms. Swalton,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning our location and the noise. Your satisfaction...More
We stay here because of the price, and the proximity to Riley ( about 1 mile). The place was really clean, and all the staff were nice. The beds were nice, but the pillows were a bit small. The free breakfast is the morning was...More
Thank Andy H
Response from Jeff l, General Manager at Sleep Inn & Suites And Conference Center DowntownResponded November 14, 2017
Thank you so much for your review and comments! It was great to see you liked our accommodations and proximity to Riley. I apologize about the noise, and have passed your comments on to our Maintenance Department.
We appreciate the business, and hope...More