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Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel

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Traveler (34)
Room & Suite (44)
Business Center & Event Rooms (5)

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About

#78 of 190 hotels in Indianapolis
Location
3.9
Cleanliness
4.1
Service
4.0
Value
4.2
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel near downtown Indianapolis is a short drive to Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Indianapolis Zoo, Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum provide fun for all ages. For sports enthusiasts, the Indianapolis Motor Speedway, Lucas Oil Stadium, NCAA Hall of Champions and Conseco Fieldhouse are just minutes from our hotel. For business travelers we offer free high-speed Internet access, a business center and two meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Golf course
Board games / puzzles
Kids stay free
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Greek

Location

1152 N White River Pkwy West Dr, Indianapolis, IN 46222-5103
Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
184Reviews11Q+A23Room tips
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Elizabeth F wrote a review Jan 2024
1 contribution
+1
We chose this hotel because of it's close proximity to IU Hospital because we live 3 hours away, and I needed to be there early for a procedure. On arrival, the staff were very friendly, and even though several people were checking in, we didn't have to wait long. The room was immaculate; the kitchen had a big fridge and a freezer space with an ice maker, a big microwave, a stove top & dishwasher, along with dishware & cutlery for two people. The bed was so comfortable I didn't want to get out of it in the morning! I would definitely stay here again, and recommend it, especially if you have to visit one of the local hospitals. Another bonus is that it was very affordable for downtown Indianapolis.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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IMNTTRAVEL wrote a review Jun 2022
INDIANA311 contributions64 helpful votes
Hotel's Favorite
We had an excellent stay at this hotel. The #1 thing we appreciated is that rooms were very clean! King suite (7th floor) was spacious and nicely updated. Room had nice views from backside of hotel. Bed was comfortable, and room was quiet for a great night's sleep. Location is close to downtown. Hotel is surrounded by fencing and this added to security. Lobby is nothing special. Elevators are small. But service is good and rooms exceeded our expectations. We would stay here again!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chad Stinnett, Owner at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
Responded Jun 20, 2022
Thank you so much for choosing the Candlewood Suites! I'm very happy you enjoyed your stay and appreciate the wonderful review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tamara774 wrote a review Jan 2024
South Bend, Indiana2 contributions
Newly renovated and clean! We were pleasantly surprised. From the outside, we were a little skeptical pulling up but the rooms inside were great! They even upgraded us from a studio to a one bedroom! The staff was efficient and we were 7 min from the heart of the downtown.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Larry L wrote a review Dec 2023
3 contributions
My wife and I Stayed here dec.27 after having skin cancer surgery . Very very clean and close to the hospitals,also the front desk staff were very friendly, I hope to stay here again in Jan.of 2024 I highly recommend .plenty of parking nd very quiet area.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WhiteFone wrote a review Nov 2023
Midwest U.S.10 contributions12 helpful votes
I highly recommend this hotel. It was very quiet. I don't remember hearing any noise of conversations from adjoining rooms. Not one hint of an odor of smoke or marijuana in the room or hallways. It's a nonsmoking property. I was in town to run Indianapolis Monumental Marathon on Oct. 28, 2023. The biggest selling point is getting an entire suite - a bedroom, bathroom, living room and kitchen with fully functional stove. My only minor quibble was it was confusing trying to figure out initially how the stove worked. I had to get instructions from the front desk. Even when you turn the stove off, the light will stay on as long as there's heat on one of the burners. The light turns off when the heat dissipates. But it was fantastic being able to boil soup in my suite and toast bagels as a toaster was included with utensils, plates and a pot. There is no free breakfast. No butter, no peanut butter, no jam. The only freebie is coffee near the front desk. But arguably better to bring your own food and cook it yourself there. The suite was clean. It did take a couple minutes to feel the hot water in the shower after you turned it on. Bed and living room couch were comfortable. Location is about two miles from downtown. A Noodles Company and Indian restaurant are a 5-minute drive away. A 24-hour CVS 15-minutes drive away. The 67 bus stop is right by the parking lot entrance. With the 31 bus stop being a 10-minute walk away. There was minimal wait to use the elevator. Expect open parking spots near the entrance to be very scarce. A mysterious $15.36 charge by the hotel did show up on my credit card on file but the manager reversed the charge after I inquired about it.
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Date of stay: October 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Blue_Samurai8 wrote a review Feb 2022
Evansville, Indiana354 contributions87 helpful votes
The room would have been awesome had it not smelled like smoke. The staff here was friendly and gave us some Febreze to combat the smell. This only helped for brief periods of time. To their credit the staff did offer us a different room when they were made aware of the issue,but we declined since we were not staying long and we didn't plan to be in the room much.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Don Hilton, Owner at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
Responded Feb 28, 2022
Blue_Samurai8, Thank you for choosing the Candlewood Suites Medical District for your recent accommodation needs. I am sorry to hear about your issue with the smoke smell within your suite. This is a challenge all hoteliers in Indiana face, with persons illegally smoking within hotel rooms. This is especially more so when the weather is cold. Unfortunately, they way our building's bathroom ventilation is, smoke can manifest in rooms above or below that of the person causing the infraction, making it difficult for us to ascertain the source. Despite this inconvenience, hope that you would give us another opportunity to serve you again. Don H General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ManningAvenger wrote a review Dec 2021
Sellersburg, Indiana1490 contributions225 helpful votes
While I stayed here for two nights, my wife stayed a week while I was hospitalized at IU Methodist. Candlewood's Pro Care plan (in association with the hospital) helped out with the cost over a week, saving good money. Parking was free and safe. Shuttle service was great and on time. Rooms were clean and spacious. Nice views of Indianapolis from the window. My only complaint would be the elevator. It was small and the floor felt a little loose when walking on it. The hotel did make our stay comfortable during this time.
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Don Hilton, Owner at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
Responded Dec 27, 2021
ManningAvenger, Thank you for choosing the Candlewood Suites Medical District for your recent accommodation needs while visiting IU Methodist Hospital. Pleased to hear that you had a positive experience with us and if you should need to return for any follow-up appointment(s), hope that you choose us again for your lodging needs. Don H General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris M wrote a review Dec 2021
Newburgh, Indiana145 contributions77 helpful votes
Poor customer service. We showed up at the hotel at nearly 1am after the Colts game. Was told our room had been cancelled due to an expired credit card. If I wanted to rebook it would be an extra $100 over what I booked it at originally. We decided to go somewhere else. This could have been handled so much better.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Don Hilton, Owner at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
Responded Dec 20, 2021
ccmenunier, I am sorry to hear about your recent experience this past weekend. Your situation would have likely had similar results with other brands: IHG, Hilton, Marriott, etc... Credit cards that are provided to 'guarantee' a reservation are typically authorized on the morning of arrival. In the case of Marriott brands, typically 48-hours prior to arrival date. Those failing this authorization process become non-guaranteed, which can result in being cancelled by the hotelier. Our location will generally wait until 6:00p on the date of arrival, attempting to authorize one last time before cancelling. Regardless, the reservation would have been cancelled by the hotel's property management system at midnight, treating as a No Show with no guaranteed payment on file. At which point the room goes back into hotel inventory for resale. Many times this would have resulted in the room being sold to another guest. From the time your reservation was originally booked in November, the demand for the weekend of the Patriots/Colts game had gone up substantially, resulting in higher rates throughout the city. As the reservation had been cancelled, any previous discounts associated with the initial booking would no longer apply. While we did sell out for this past weekend, the likelihood of someone walking in at 1:00a to get a room would typically be slim. Had I been in the same situation, would have offered a rate somewhere between that initially booked and the prevailing rate for that evening. Don H General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin H wrote a review Sep 2021
Terre Haute, Indiana424 contributions106 helpful votes
The room was very spacious and looked clean. The location was nicely located to the VA hospital. The floors left our feet filthy in the morning. When we told the front desk they acted like they didn't really give damn. I stay in 8 to 10 hotels/Inns a year. After all that time with travel curtailed that is disgusting. They should have had staff, who undoubtedly got laid off, shampooing carpets. The poor management there shows.
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tom M wrote a review Jun 2021
3 contributions
Very clean room. Well stocked amenities. Staff members were very friendly, helpful and professional. Quick check-in/out. For near downtown, very reasonably priced. Would stay here again. Staff members, thank you for what you do!
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Don Hilton, Owner at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
Responded Jul 12, 2021
B3469BKtomm, Thank you for choosing the Candlewood Suites Medical District for your recent accommodation needs. Pleased to hear that you had a positive experience with us and hope to have the opportunity to serve you again. Don H General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$114 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites indianapolis city centre hotel indianapolis, candlewood indianapolis, indianapolis candlewood suites
FORMERLY KNOWN AS
Candlewood Suites Indianapolis City Centre
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
142
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CANDLEWOOD SUITES INDIANAPOLIS DWTN MEDICAL DIST, AN IHG HOTEL $132 ($̶1̶3̶9̶) - Updated 2024 Prices & Reviews - IN

Frequently Asked Questions about Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel
Which popular attractions are close to Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Nearby attractions include The Sky Farm at Eskenazi Health (0.6 miles), Rev Mozel Sanders Park (0.2 miles), and Edington Gallery (0.4 miles).
What are some of the property amenities at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Conveniently located restaurants include Long's Bakery, The AMP, and Cafe Soleil.
Are there opportunities to exercise at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Indianapolis Dwtn Medical Dist, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Greek.