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Candlewood Suites Indianapolis Dwtn Medical Dist

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Candlewood Suites Indianapolis Dwtn Medical Dist
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Downers Grove, Illinois
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I normally do not stay at an extended stay hotel,,,,that being said this place was nice. We stayed here for a convention (Gen-con) so we don't get a choice in hotel, you get what you get. Normally we get one of the hotels downtown and were a little upset to get this spot. Turned out great actually. It is a... More 

Helpful?
Thank heavyd72
London, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

I was originally supposed to stay at the Candlewood Suites for three weeks, however after 5 days, my family and I couldn't take it anymore. The worst thing about this hotel is the smell. They use something to clean with that is down right nauseating. The elevators were dirty, the laundry facility had out of order machines filled with filthy... More 

Helpful?
Thank Jennifer B
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Jennifer B, I appreciate your taking the time to provide feedback from your recent stay with us. I am also sorry to hear that your experience with us was a negative one. This facility uses EcoLab products for cleaning throughout the building. EcoLab is one of the top commercial providers to the hospitality/commercial industry. All of their products are tested,... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely place! All the necessities. Had surgery near by very early in the morning and we live 3 hours away. This place felt like home honestly. Although a little pricey, I got lucky with a patient discount and gift from family. I would definatly stay here again and will notice candlewood suites in future trips.

Helpful?
Thank Strel L
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Strel L, Thank you so much for your patronage, and positive feedback from your recent stay with us. Hopefully your next visit to the area will be for leisure purposes, whereas you will give us another opportunity to serve you. Don H General Manager More 

Houston, Texas
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel staff were very pleasant and the room size/kitchen was nice, but the property itself needs to be updated. It was clean, but dated. Also, as a taller guy (6'5") i sometimes have to watch my head, but this hotel was odd... even in the lobby i was hitting my head on signage hanging from the ceiling because it... More 

Helpful?
Thank GrantFam750
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

GrantFam750, I am sorry that you had a negative experience while staying at our location. Unfortunately, there is little that can be done to the physical features of the guest rooms. The location was built in 1964/65, which at that time had lower ceiling tolerances. While these tolerances are lower than by today's standards, are in complete compliance with all... More 

Janesville, Wisconsin
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are nice, but I don't think it was worth the $200+ a night we paid. There are precious few included amenities. The outdoor pool water was "green", no hot tub, no breakfast, no maid service, the only thing it had going for it was a small kitchen. For the money and the three night required minimum I would... More 

Helpful?
Thank Duane F
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Duane F, Thank you so much for providing feedback from your recent stay with us. I'm sorry that you felt that the rate paid for the time stayed with us was not, in your opinion, a value. The hotel industry mirrors that of the airline industry, having ebbs-and-flows, given a variety of factors. (i.e., An airline will charge 3-4x their... More 

Lafayette, Indiana
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We booked using Hotel Tonight using a TMobile promotion. After we booked we realized there was no pool so we were sadly disappointed that we couldn't change since we used a 3rd party to book. We were pleasantly surprised when we got to the hotel and seen a very large outdoor pool. We were told the pool belongs to the... More 

Helpful?
Thank Sarah b
San Diego
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

I stayed here at this location due to business. This stay was to visit the area and be near the IUPUI. Its location is very deserted. The closest business is the Hospital system but there is no food amenities in walking distance. The rooms were nice and had everything needed for our stay. The front desk at this location wears... More 

Helpful?
Thank BSanborn
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

BSanborn, Thank you so much for taking the time to provide feedback from your recent stay. The Candlewood Suites brand is one with the IHG brand of hotels: Holiday Inn, Holiday Inn Express, Crowne Plaza, etc..., which specializes in extended stays. With this particular branding, there are some amenity differences between more full-service options. Most notably, housekeeping services are performed... More 

New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

I had reservations for this hotel, and then had to call and modify it due to a death in the family. The very next day, I had to cancel altogether, for the same reason. A total of three nights booking, lost to the hotel. Both times, I was past the cancellation deadline. The operations manager, Dwayne Roberts, was gracious and... More 

Helpful?
Thank dj6352
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

dj6352, I am sorry for the loss of your family member. Pleased that Dwayne was able to assist you with the alteration of your reservation. Hope that we will have the opportunity to serve you, for the first time, in the near future. Don H General Manager More 

indianapolis
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

We were quite surprised at how decent this place was for $99 on a weekend. Lowest price in downtown, free parking and a shuttle that only costs a few dollars. That's saves a lot right there, as parking at the hotel's right around the corner can cost up to $40 a night. Our room, a king suite, had a full... More 

Helpful?
1 Thank j m
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

j m, Thank you so much for providing feedback from your recent stay at our location. Our location is in its 10th year of operation as a Candlewood Suites. We will begin a 2-year renovation process to this location the first part of 2017. There are some areas of the hotel showing some age/wear, which we have tried to keep... More 

ROSCOMMON
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 20, 2016 via mobile

My husband and I were attending the Mecum auction and this hotel said they were fairly close so I booked a king suite online. When we got there the receptionist said the "code" on line indicated the hotel had the final say on the type of room & we were assigned a queen. I asked to be switched to a... More 

Helpful?
1 Thank Patti M
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Patti M, I am sorry to hear of the inconvenience experienced during your last visit. When booking via 3rd parties, there can sometimes be confusion by guests regarding room type booked. Persons booking based on lowest rates can be subject to what are called 'flow thru' room types, at the hotel level. While the hotel may not have been sold... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel in downtown Indianapolis is near the Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum offer history buffs the chance to soak up the heritage of Indiana. For sports enthusiasts, the Indianapolis Motor Speedway and Conseco Fieldhouse are just minutes from our hotel. The Indiana Zoo and White River State Park offer fun for the whole family. For business travelers, our hotel in downtown Indianapolis is near the Indianapolis International Airport and offers free high-speed Internet access, a Business Center and three meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters, while South Grove Golf Course offers a great place to unwind. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A Fitness Center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. Call today to take advantage of our great Indianapolis hotel deals. ... more   less 

Additional Information about Candlewood Suites Indianapolis Dwtn Medical Dist

Address: 1152 N White River Pkwy West Dr, Indianapolis, IN 46222-5103 (Formerly Candlewood Suites Indianapolis City Centre)
Location: United States > Indiana > Indianapolis
Price Range: $108 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis Dwtn Medical Dist 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Indianapolis
Indianapolis Candlewood Suites
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