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Candlewood Suites Indianapolis Dwtn Medical Dist

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Candlewood Suites Indianapolis Dwtn Medical Dist
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134 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Decatur, Illinois
Level Contributor
209 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived, I was worried about the hotel since it was an older one. However, our 1 bedroom suite on the 12th floor was very nice. The room had a kitchenette with full size frig, dishwasher, microwave and 2 burner stove top. Cabinets have service for 4 (glass dishes), glasses, silverware and pans. The room was basically the size... More 

Helpful?
Thank GeraldH35883
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

GeraldH35883, Thank you for your recent stay, and providing feedback from this stay. The physical building was built in 1964/65; however, was completely gutted when becoming a Candlewood Suites in 2007. There will be big changes in the forthcoming months, with our exterior being painted, and the beginning of a 2-year renovation starting January 2017. We hope to have the... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I was going with some friends is I was looking some place near downtown. My brother in law had stayed at q candlewood suite in another state so I thought I would give it a try. The rooms were reasonably price and they were beautiful. It was more like an extended stay . they had a complimentary shuttle service that... More 

Helpful?
Thank Shirley M
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Shirley M, Thank you so much for giving our location a try. The Candlewood Suites branding is that of a extended-stay option with the Intercontinental Hotel Group brand of hotels (Holiday Inn, Holiday Inn Express, Crowne Plaza, etc...). I hope that you will once again choose our location, should you return to the Indianapolis area. Don H General Manger More 

Downers Grove, Illinois
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

I normally do not stay at an extended stay hotel,,,,that being said this place was nice. We stayed here for a convention (Gen-con) so we don't get a choice in hotel, you get what you get. Normally we get one of the hotels downtown and were a little upset to get this spot. Turned out great actually. It is a... More 

Helpful?
Thank heavyd72
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

heavyd72, I appreciate the time taken to provide feedback from your recent stay with us. It was my understanding that persons could book locations participating with the Indianapolis Housing Bureau, based on pricing, location, etc... I am guessing that based on the time your reservation was booked with the housing bureau, many of the immediate downtown locations had sold out... More 

London, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed August 19, 2016

I was originally supposed to stay at the Candlewood Suites for three weeks, however after 5 days, my family and I couldn't take it anymore. The worst thing about this hotel is the smell. They use something to clean with that is down right nauseating. The elevators were dirty, the laundry facility had out of order machines filled with filthy... More 

Helpful?
Thank Jennifer B
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Jennifer B, I appreciate your taking the time to provide feedback from your recent stay with us. I am also sorry to hear that your experience with us was a negative one. This facility uses EcoLab products for cleaning throughout the building. EcoLab is one of the top commercial providers to the hospitality/commercial industry. All of their products are tested,... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

Lovely place! All the necessities. Had surgery near by very early in the morning and we live 3 hours away. This place felt like home honestly. Although a little pricey, I got lucky with a patient discount and gift from family. I would definatly stay here again and will notice candlewood suites in future trips.

Helpful?
Thank Strel L
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Strel L, Thank you so much for your patronage, and positive feedback from your recent stay with us. Hopefully your next visit to the area will be for leisure purposes, whereas you will give us another opportunity to serve you. Don H General Manager More 

Houston, Texas
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 14, 2016 via mobile

The hotel staff were very pleasant and the room size/kitchen was nice, but the property itself needs to be updated. It was clean, but dated. Also, as a taller guy (6'5") i sometimes have to watch my head, but this hotel was odd... even in the lobby i was hitting my head on signage hanging from the ceiling because it... More 

Helpful?
Thank GrantFam750
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

GrantFam750, I am sorry that you had a negative experience while staying at our location. Unfortunately, there is little that can be done to the physical features of the guest rooms. The location was built in 1964/65, which at that time had lower ceiling tolerances. While these tolerances are lower than by today's standards, are in complete compliance with all... More 

Janesville, Wisconsin
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2016 via mobile

The rooms are nice, but I don't think it was worth the $200+ a night we paid. There are precious few included amenities. The outdoor pool water was "green", no hot tub, no breakfast, no maid service, the only thing it had going for it was a small kitchen. For the money and the three night required minimum I would... More 

Helpful?
Thank Duane F
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Duane F, Thank you so much for providing feedback from your recent stay with us. I'm sorry that you felt that the rate paid for the time stayed with us was not, in your opinion, a value. The hotel industry mirrors that of the airline industry, having ebbs-and-flows, given a variety of factors. (i.e., An airline will charge 3-4x their... More 

Lafayette, Indiana
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

We booked using Hotel Tonight using a TMobile promotion. After we booked we realized there was no pool so we were sadly disappointed that we couldn't change since we used a 3rd party to book. We were pleasantly surprised when we got to the hotel and seen a very large outdoor pool. We were told the pool belongs to the... More 

Helpful?
Thank Sarah b
San Diego
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

I stayed here at this location due to business. This stay was to visit the area and be near the IUPUI. Its location is very deserted. The closest business is the Hospital system but there is no food amenities in walking distance. The rooms were nice and had everything needed for our stay. The front desk at this location wears... More 

Helpful?
Thank BSanborn
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

BSanborn, Thank you so much for taking the time to provide feedback from your recent stay. The Candlewood Suites brand is one with the IHG brand of hotels: Holiday Inn, Holiday Inn Express, Crowne Plaza, etc..., which specializes in extended stays. With this particular branding, there are some amenity differences between more full-service options. Most notably, housekeeping services are performed... More 

New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

I had reservations for this hotel, and then had to call and modify it due to a death in the family. The very next day, I had to cancel altogether, for the same reason. A total of three nights booking, lost to the hotel. Both times, I was past the cancellation deadline. The operations manager, Dwayne Roberts, was gracious and... More 

Helpful?
Thank dj6352
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

dj6352, I am sorry for the loss of your family member. Pleased that Dwayne was able to assist you with the alteration of your reservation. Hope that we will have the opportunity to serve you, for the first time, in the near future. Don H General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel in downtown Indianapolis is near the Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum offer history buffs the chance to soak up the heritage of Indiana. For sports enthusiasts, the Indianapolis Motor Speedway and Conseco Fieldhouse are just minutes from our hotel. The Indiana Zoo and White River State Park offer fun for the whole family. For business travelers, our hotel in downtown Indianapolis is near the Indianapolis International Airport and offers free high-speed Internet access, a Business Center and three meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters, while South Grove Golf Course offers a great place to unwind. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A Fitness Center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. Call today to take advantage of our great Indianapolis hotel deals. ... more   less 

Additional Information about Candlewood Suites Indianapolis Dwtn Medical Dist

Address: 1152 N White River Pkwy West Dr, Indianapolis, IN 46222-5103 (Formerly Candlewood Suites Indianapolis City Centre)
Location: United States > Indiana > Indianapolis
Price Range: $113 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis Dwtn Medical Dist 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Indianapolis
Indianapolis Candlewood Suites
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