We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nice location next to Monument circle. Hot breakfast and standard speed internet included. Pretty dated interiors - renovation activities ongoing in many areas of the hotel. Strong smell of wet carpet in guest room and hallways. ICE machine not working on my guest floor. TV...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Stayed here for one night over the holidays. Really one of the nicest Hilton garden Inn properties I've stayed in. Used to be a bank and retains that classic look.
The best part of this stay was Sherrel at the front desk. She upgraded (I...More
2 Thank ColoradoFlyer
Response from Sherrel R, Guest Experience Manager at Hilton Garden Inn Indianapolis DowntownResponded January 3, 2018
Thank you for taking the time to offer feedback on your resent stay with us. It was an absolute pleasure having you here. Our Team Members work diligently to ensue each guest receive the best experience possible at the Hilton Garden Inn. In making you...More
Actively renovating with construction equipment lying around, missing paint on walls, and dated style. 2 of our rooms still had things in fridge from last person there. Would not return. Maybe after renovation totally completed.More
Thank Sam O
Response from Martisha J, Manager at Hilton Garden Inn Indianapolis DowntownResponded 6 days ago
Dear Sam O,
Thank you for taking the time to review your most recent stay with us. I am very sorry to hear that you did not enjoy your experience here with us. I am also very sorry to hear about the items left in...More
This is a very old hotel but they are updating everything. What they have done looks great. The rooms have been updated with several plug ins beside the bed for phones and additional electronics. Rooms were nice and clean. You can’t beat the location, right...More
This was an ideal hotel for a weekend golf getaway. The remodel looked great, the breakfast buffet was delicious and the service was top notch.
It was perfect walking distance to numerous bars and great restaurants. I definitely recommend this hotel if you are staying...More
I'm not much help either. We come to Indy each year to visit our son for Christmas and always stay here on Christmas Eve for one night. The remodeling was underway and was not an issue for us either BUT we were there when... More
I'm not much help either. We come to Indy each year to visit our son for Christmas and always stay here on Christmas Eve for one night. The remodeling was underway and was not an issue for us either BUT we were there when there was low occupancy and no one working. We LOVE this place. We like the rooms, (we stay on to high floor corner room) love the location. I'd call the hotel. (I didn't see anything wrong with the place as it was.)