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Holiday Inn Express Indianapolis Downtown City Centre

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Holiday Inn Express Indianapolis Downtown City Centre
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211 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Manila, Philippines
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Holiday Inn Express while attending a conference nearby. The room size was great. Had room to spread out. Housekeeping was inconsistent but they got to it eventually. I am not that messy and I didn't mind so much. Except for the breakfast buffet, they had no restaurants on site and no room service either. For someone not... More 

Helpful?
Thank lalachoa
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi lalachoa, Thank you for your review! I'm delighted to read that you enjoyed your overall stay and your room. I would like to apologize if your housekeeping service was not up to our high standards. I will inform our housekeeping supervisor of this issue. Additionally, it is not a Holiday Inn Express standard to have a restaurant on-site: Holiday... More 

Madison, Wisconsin
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Pool is so small, only six people max. Not long enough for a lap. Gross old Scummy Whirlpool was the worst I've ever seen Did not receive the room I reserved even after moving 2nd night Beds in standard rooms were rock hard Front desk staff were either extremely rude or nice, depending on time of day.. Did not feel... More 

Helpful?
Thank loripleas
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hello Loripleas, Thank you so much for your review and valuable feedback! I sincerely apologize that your experience was disappointing, but I assure you this is not typical of our property. First, I would like to apologize that your room type was not what you expected. You booked a standard king room with one king bed, but we kindly upgraded... More 

Jacksonville, Florida
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a large room ... coffee, micro and fridge in the room...nice pillows and beds. We were in town for a yearly Supreme Session meeting that was held at the J W Marriott. The shuttle service had very pleasant drivers...

Helpful?
Thank KhemQueen
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi KhemQueen, Thank you for your review! I'm delighted to read that you enjoyed your stay. I'm so glad we were able to provide you with both value-added amenities and an exemplary service experience. I hope you'll stay with us again soon! More 

Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2016

My friends and I stayed here for 4 nights for the Gospel Coalition Conference. We enjoyed our stay, and I wanted to give credit to our housekeepers. They gave us fresh towels each day and made our beds. The front desk also granted us a late checkout which was appreciated. Thank you for the hospitality!

Helpful?
Thank Elizabeth G
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hello Elizabeth G., Thank you so much for staying with us during the Gospel Coalition. It was a pleasure hosting you and your friends. I'm so glad you had an exemplary service experience! I hope we will be seeing you next year when your event returns. Thank you! More 

Indianapolis, Indiana
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 15, 2016

We recently stayed here on an overnight trip downtown. The room was very nice and clean. The staff was friendly and helpful. Parking is a bit tight in the adjacent lot but the hotel will validate parking at the nearby garage. Lucas Oil is directly across the street.

Helpful?
Thank pastparticiple
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi pastparticiple, Thank you for staying with us! The garage next door (just steps from our main entrance) is actually ours--we have ample parking for all guests between our surface lot and our garage. I'm so glad you overall stay was satisfactory, and it sounds like you had an excellent service experience! We strive for this excellence with every guest.... More 

Marshfield, Missouri
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 30, 2016

Stayed at the Holiday Inn Express 5-16-16. Staff was very Friendly, polite and professional. The Hotel is rt across from Lucas Oil stadium. You do have to pay for parking but i found the convenience to be worth it. Hotel was very clean well, decorated and provided a very good breakfast. Odd number rooms face the stadium, if rooms are... More 

Helpful?
Thank James M
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi James M.! Thank you so much for your review. I'm delighted to read that you enjoyed your May stay! I'm so glad our staff took good care of you. I do apologize if the parking charge caused any inconvenience, but you'll be happy to know we are the least expensive hotel parking in downtown Indianapolis. Our odd numbered rooms... More 

Auburn
2 reviews
4 of 5 stars Reviewed May 28, 2016

This is a very nice hotel. Things were great. They didn't have enough parking in their parking lot but do give passes to park in the parking garage next door. We stayed when high school state basketball games were going on, so the hotel was busy.

Helpful?
Thank V5722OAjulieh
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi V5722OAjulieh, Thank you for staying with us! I'm so glad you enjoyed your stay. Our staff loves busy weekends like the one you stayed during so we can really give every single guest a top-notch experience while they enjoy our beautiful city. The garage that we gave you a pass for is actually our garage, and the convenient exit... More 

Terre Haute, Indiana
2 reviews
5 of 5 stars Reviewed April 27, 2016 via mobile

The staff is very welcoming and the hotel is very clean. Parking is easy and you are in heart of downtown. We stayed during the firefighter convention which was really neat to see. It is also across the street from Lucas oil!! Our room was HUGE such a surprise when you open the door. The bed was comfortable and the... More 

Helpful?
Thank Alimo422
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi Alimo422, Thank you so much for your glowing review! It sounds like we really set the bar during your stay in terms of service and quality. I'm so glad you enjoyed our clean, spacious rooms and convenient location. I hope you'll stay with us again soon! -Nikki, Sales Manager More 

Akron, Ohio
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 23, 2016

This was our second stay in as many years at this hotel. As before, good service and hospitality throughout the stay. Comfortable beds, slept great. Clean room, convenient to downtown and Lucas Oil stadium. Breakfast was standard fare for an Express, plentiful and good. The staff who keep the breakfast stocked were very friendly and worked hard to keep everything... More 

Helpful?
Thank f220
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi f220, Thank you so much for staying with us again during FDIC. It was a pleasure to host you again. I'm delighted to read that you loved your room and your service experience. I've passed your comments about the shower to maintenance to see if we can remedy that issue. Thank you for bringing it to our attention. I... More 

Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed April 11, 2016

My husband and I have stayed at this Holiday Inn 6 times. We have stayed for business and we stayed there with our son for pleasure. It is always clean and extremely well maintained. The staff is very friendly and are very helpful when we have a problem or questions. The breakfast area is always clean and well stocked as... More 

Helpful?
Thank Lori N
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi Lori, Wow! Thank you so much for your loyal patronage to our hotel! I can't tell you what a compliment it is to us that you and your family stay with us each time you're in Indy. I do apologize about the pool and hot tub. Our hotel is aging and we've needed to do some maintenance to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment. ... more   less 

Additional Information about Holiday Inn Express Indianapolis Downtown City Centre

Address: 410 South Missouri Street, Indianapolis, IN 46225
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $138 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Indianapolis Downtown City Centre 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Hotel Style:
#54 Business Hotel in Indianapolis
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