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Holiday Inn Express Indianapolis Downtown City Centre

Traveler (79)
Room & Suite (62)
Dining (12)
Certificate of Excellence

About

#37 of 191 hotels in Indianapolis
Location
Cleanliness
Service
Value
Certificate of Excellence
Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
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HOTEL CLASS
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Value
Centrally Located
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303Reviews
10Q+A
55Room tips
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Popular mentions
The negative is the front desk personnel. They pretty much act like they are doing you a favor to check you in and seem to get exasperated when you show up with questions or requests. The room was pretty clean - much better than a much more expensive hotel in the same area we
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Response from PatsyM262, Manager at Holiday Inn Express Indianapolis Downtown City Centre
Responded 3 weeks ago
Ken R, Thank you so much for taking the time to share your experience with us. I am sorry to hear that you had a negative experience with the front desk staff. We will be having a discussion with everyone, to ensure that everyone is responsive to guests needs and questions and that our guests are all treated with kindness and respect. Additionally, you will be happy to hear that IHG is bringing the old cinnamon rolls back. We hope you will come back and give us a second chance to impress you. Have a wonderful spring.
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3rd year in a row we have stayed here. A very hectic hotel on Race Day. LOVE the double suites. Sleeps 5. Wish they had free breakfast like most Holiday Inn's. Everyone was courteous and helpful. Room was clean and we got early check-in. Cant wait for next year!
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Response from PatsyM262, Manager at Holiday Inn Express Indianapolis Downtown City Centre
Responded Apr 15, 2019
Witchway32, Thank you so much for your review. I am thinking that perhaps you have the wrong hotel however, because we do in fact have free breakfast here at the Holiday Inn Express. I think you may have stayed at the Holiday Inn that is behind us off of west st. I hope you have a wonderful spring. Sincerely Patsy M Assistant General Manager
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This is the 5th year we stayed at this location during the Firefighters Instructor Conference. Again, no complaints. I received a nice card from the manager for being an elite member and choosing their location. All was good. Cannot recommend enough, especially if you are
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Response from PatsyM262, Manager at Holiday Inn Express Indianapolis Downtown City Centre
Responded Apr 15, 2019
Jim W, Thank you so much for the review! We are so glad you enjoyed your time with us and we hope to see you again at next years conference. Have a wonderful spring. Sincerely Patsy M Assistant General Manager
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Great visit! Plenty of space for my family of four. Did have an issue with the toilet but maintenance came quickly.Loved being able to walk across the street to Lucas Oil Stadium. Looking forward to our next visit.
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Response from PatsyM262, Manager at Holiday Inn Express Indianapolis Downtown City Centre
Responded Apr 15, 2019
Grabert596, Thank you for the review. We are so happy to hear that you enjoyed your time with us and we hope you will come back and visit again. Sincerely Patsy M Assistant General Manager
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I stayed here for a business trip and was extremely satisfied with my room, and the price! Extremely spacious room and bathroom. Very open with all the basic amenities needed during my stay. If you’re in the right rooms you get a great view of the stadium. You could literally
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Response from PatsyM262, Manager at Holiday Inn Express Indianapolis Downtown City Centre
Responded Mar 6, 2019
bethanyann77, Thank you for sharing your experience with us. I would love to hear more about it, if you would like to share. I always like to use the feedback of our guests as a training tool and enrichment tool for our staff. We value every review, and we are grateful for your business and your feedback. We hope to see you again. Sincerely Patsy M
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PRICE RANGE
$127 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express indianapolis downtown city centre hotel indianapolisholiday inn indianapolisindianapolis holiday inn
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
108
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