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Holiday Inn Express Indianapolis Downtown City Centre

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Holiday Inn Express Indianapolis Downtown City Centre
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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Burlington, Connecticut
Reviewed 4 days ago NEWvia mobile

We stayed here for the Big Ten Championship game. Newly renovated rooms and right next to the Lucas Oil Stadium. Free breakfast which is always nice to have since the rates per night for this particular weekend were way too high for this type of hotel. That is the reason for the four stars instead of five. Otherwise very nice...

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Helpful?
Thank ksonstroem
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi ksonstroem, Thank you for staying with us during Big 10! I'm delighted to read that you enjoyed your stay. I apologize if you felt the rate you paid did not match the value of the hotel. We price based on demand and market prices of competitors that match us in amenities, and these rates are often higher than normal...

Warrington, United Kingdom
Reviewed 5 days ago NEW

We visited for 2 nights from the UK, hotel is perfectly positioned across the road from the Lucas Oil stadium which was perfect as we where there to see the Colts! We walked into Downtown to eat and drink and there are also bars near the hotel. Rooms are spacious and beds are very comfy, Jacuzzi room was great. Would...

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Helpful?
Thank iKirsty
Vernon Hills, Illinois
Reviewed 5 days ago NEWvia mobile

I stay at this location when I need to be in the city for work. The location is just south of downtown right across the street from Lucas Oil Stadium. The hotel is nicely updated and the rooms are spacious. Staff is always courteous and accommodating. The free breakfast is adequate with options for almost everyone. Outside of game days...

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Helpful?
Thank djcollie03
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi djcollie03, Thank you for staying with us, and I'm so happy to read that you are a returning guest. This is the highest compliment we can receive, and I hope we can continue to be your home away from home while on business. I hope we will see you again soon!

Reviewed 2 weeks ago via mobile

I stayed here for two nights for business. The room was very large and the premises was relatively clean. Building had just been renovated. Bathrooms were average and clean. I didn't get a chance to try breakfast but it looked pretty good for a continental breakfast. I used the room phone to call front desk and it rang forever and...

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Helpful?
Thank Henry N
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hello Henry, Thank you for staying with us, and we greatly appreciate your review. I'm glad to read that you enjoyed your overall stay! I greatly apologize that your phone was not functioning properly. If you dial '0' it should immediately ring the front desk, and we have the desk staffed 24 hours a day. I'm so sorry that this...

Reviewed 3 weeks ago via mobile

Nice Hotel and close to event but raises prices due to events (double rates). Also does not offer military rate when event going on, even on Veterans Day/weekend. Breakfast of basically same thing every day. Cinnamon rolls cold. Does keep breakfast open until noon on Saturday.

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Helpful?
Thank Lewis G
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi Lewis, Thank you for staying with us, and we greatly appreciate your review. Thank you for taking my call earlier. We sincerely apologize for the inconvenience, and all of the staff are grateful for the service you provide to our country. We mean absolutely no disrespect and were following the contractual obligations of the group we had in-house when...

Detroit, Michigan
Reviewed 4 weeks ago via mobile

I had great trepidation about staying at a Holiday Inn Express. I normally prefer Marriott brand hotels, but this was booked by my business office. My biggest concern is cleanliness and this property was very clean. I stayed in a newly renovated suite, which was huge! It's in a great location, right across the street from Lucas Oil Stadium, and...

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Helpful?
Thank DetroitMom48088
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi DetroitMom48088, Thank you so much for staying with us, and I am so glad you enjoyed your stay! Our property is well-known for its cleanliness. We have the best housekeeping staff, and they uphold very high cleanliness standards. I will definitely pass along your comments about our front desk staff to the front office manager. We love constructive feedback...

Reviewed October 28, 2016 via mobile

This hotel was convenient to all the downtown area and is just across the street from Lukas Oil Stadium. I did not like the mattresses they seemed a little and the water being shut off occasionally was not the best but they are in the middle of a major renovation. I would stay here again.

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Helpful?
Thank Richard M
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi Richard, I'm delighted to read that you found our location to be convenient. I would like to sincerely apologize for the water issue. We turned water off during the day (11AM-3PM) only so as to disturb as few guests as possible during our renovation. We will have new mattresses in every room once we complete our renovation. Thank you...

Reviewed October 18, 2016 via mobile

Doing a cross country trip with my husband and this was our stop after driving 12hrs, checked in around 8pm. It was very easy to get to from the highway 70 Lucas Oil arena exit, the hotel is right across the street from that. The hotel is clean & modern, nice staff. Parking on property $14. So it was very...

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Helpful?
Thank Trish F
Danville, Illinois
Reviewed September 29, 2016

Stayed here 09/24/16, the room is find, nice décor, was clean behind the tables (notice when plugged in lamp that was unplugged) Great breakfast, it's literally right across from Lucas Oil Stadium. Parking lot is on the smaller side. You could walk to downtown locations easily from the hotel. The only bad part was the bed. It was horrible, very...

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Helpful?
Thank Holly328
Nikki H, Sales Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi Holly328, Thank you for staying with us, and we appreciate your helpful review! I'm glad you enjoyed your overall stay. I would like to sincerely apologize that the bed in your room was uncomfortable. We take sleep quality very seriously, and I'm so sorry that you did not have a restful night's sleep. You'll be happy to know we...

Reviewed September 15, 2016

I stayed here for a conference on a weekend in September. The price for the room was consistent with other hotels in the area, and the room was clean and adequate. Parking was quite tight in the surrounding lot. The lot is small, and some of the parking spots were hard to get in and out of. It's about as...

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Helpful?
Thank Nick W
Nikki H, Director of Sales at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review

Hi Nick, Thank you for staying with us. I'm delighted to read that you enjoyed your overall stay. We actually have ample parking next to our surface lot in our garage--the pass we give you at check in is valid for both the surface lot and the parking garage. I'm glad that you enjoyed our breakfast. We have a variety...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment. ... more   less 

Additional Information about Holiday Inn Express Indianapolis Downtown City Centre

Address: 410 S Missouri St, Indianapolis, IN 46225-1148
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $103 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Indianapolis Downtown City Centre 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Hotel Style:
#54 Business Hotel in Indianapolis
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Indianapolis Downtown City Centre staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Express Indianapolis Downtown City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A/C worked well on the 3rd. floor”
 of 5 bubbles KhemQueen, Jun 27, 2016 | Read review
“Odd number rooms face Lucas oil Stadium”
 of 5 bubbles 450JamesM450, May 30, 2016 | Read review
“Ask for an odd numbered room - better view, especially of the stadium and looking towards downtown.”
 of 5 bubbles f220, Apr 23, 2016 | Read review
“Next door to Lucas Oil and 3 blocks from Victory Field.”
 of 5 bubbles CKClevenger, Apr 4, 2016 | Read review
“If you want a quiet room, request on on the opposite side of the pool area”
 of 5 bubbles NPStamp_Traveler, Mar 8, 2016 | Read review
5 of 5
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