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To be fair, no place is at its best during renovation, but this place is not a comfortable place to stay even if that factor was removed. Despite our request to to roomed away from the renovation we were woken up at 8:30 AM Saturday...More
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465Responded March 25, 2017
We greatly appreciate your recent review regarding your stay at our hotel. I am sorry that you had to endure the noise and mess associated with our renovations and regret the inconvenience caused while here. However, we are excited about this project and would love...More
I would sleep in my car before staying here even if the room was free. I had to move to another hotel. I was surprised since I had stayed at another hotel nearby and it was so nice. It as in horrible need of updates...More
Thank Marianne W
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465Responded March 6, 2017
Marianne, we have taken notes of your observations regarding the need to renovate. I apologize that our facility fell short of your standards and regret the inconvenience this caused you. I am sharing your comments with my team as we are planning to refresh our...More
If you are looking for really good value for money, a clean room, really hot water and friendly staff, then the is a really good option. There are not many frills, but that is why the price is so reasonable. The bed is comfortable, good...More
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465Responded December 21, 2016
Thank you for your wonderful feedback about Extended Stay America - Indianapolis - Northwest - I-465. We work hard to ensure our guests have a comfortable and memorable stay with us, so we are pleased that your experience was a positive one and that you...More
Look - unlike the other reviews the room was clean and a suite. No issues. The issue was when we came back - the room door was left ajar. We were short towels and some pillows for the pullout bed and were told that housekeeping...More
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465Responded December 6, 2016
Thank you for sharing this review and the details surrounding your stay. I appreciate you bringing these issues to my attention, and I assure you corrective action will be taken. I regret your less than satisfactory experience with our staff and for the inconvenience caused....More
Maintenance has clearly not been done to these rooms. Kitchen floor and bathroom floor was filthy, sticky...afraid to take my socks off. Shower liner floor of the tub, cracked, rusty, the handle to the shower spun around, obviously broken for a very long time.
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465Responded November 24, 2016
Thank you for your stay and taking the time to leave a feedback. We sincerely apologize for the difficulties you experienced while you were here. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to...More
$79 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel Indianapolis ,