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Extended Stay America - Indianapolis - Northwest - I-465

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Extended Stay America - Indianapolis - Northwest - I-465
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Oakland City, Indiana
2 reviews
4 of 5 stars Reviewed July 11, 2016

The location was easy access to where we were going. The staff was very friendly. Our room was very clean.The pool was nice . This is a return trip to the same place. I will always look for the Extended Stay anywhere we travel.

Helpful?
Thank rodgermccandless
00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

We appreciate your fantastic review of Extended Stay America Indianapolis - Northwest - I-465 and for being our valued guest recently. Thank you for sharing your remarks about our clean, comfortable suites as well as the facilities we offer. Our housekeeping staff does a great job in caring for our suites, so we are thrilled to share your nice remarks... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 24, 2016 via mobile

I just stayed there lastnight, we'll till about 3am when I was awaken by bed bugs!!! Terrible terrible! I know these things happen in hotels but I want people to know so they don't stay here! They took care of our bill, however the trouble we have gone through and the way it ruined our trip can't be bought.

Helpful?
Thank lisa d
00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. Thank you for bringing the in-suite unwanted guest situation to our attention as quickly... More 

Epe, The Netherlands
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2016

Our 4 night stay was pleasant. Room was clean, spacy and well equiped with couch, armchair, table + 2 chairs, Fridge and freezer, little kitchen and magnetron. Two Queen beds were very comforable. Wash table was separate from shower and toilet. Good!

Helpful?
Thank Henry M
Manager_11525, Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you found your room to be clean and spacious and your bed to be comfortable. We strive to provide every guest with a "home away from home" experience, and I'm pleased that we accomplished that goal with your stay. Thank you for choosing... More 

Indiana
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

The rooms were clean but our single bed room was small. The free breakfast was one of the smallest and worst I ever experienced in a hotel. It only had coffee, oatmeal, and awful pastries. The hotel was tucked off the beaten path but was close to many things on Michigan Rd. I got a good price so I guess... More 

Helpful?
Thank hbliii6909
00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Indianapolis - Northwest - I-465. It is good to read you not only enjoyed your clean room and our convenient location, but you found us to be a great value. We also appreciate your observations and concerns. It was a pleasure... More 

Cincinnati, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 13, 2016

We stayed as a family of 5 in a room for a weekend with 3 small children (dance competition for our oldest). It actually worked. I was apprehensive, but honestly, we don't have money to spare, so decided to give it a try to stay in a budget place with one bed and 3 kids. We brought an air mattress... More 

Helpful?
Thank Sarah S
00esa, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

We are delighted you chose to stay at Extended Stay America - Indianapolis - Northwest - I-465. We appreciate your nice remarks and are happy to read your visit to our hotel was enjoyable. We are glad that the accommodation and the amenities provided were adequate for your needs. Our staff works hard to exceed our guests' expectations and to... More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed May 1, 2016

Stayed for business April 2016. Room seemed small but was clean and comfortable. When I was checking in, there were 4 people ahead of me but it only took the front desk lady about 10 minutes to check us all in. She worked fast and was friendly. "Grab and Go" breakfast was nice.. Granola bars, fruit, and a few other... More 

Helpful?
Thank Nicole M
MENOMONEE FALLS
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed April 16, 2016

We were just passing through and needed a place for the night. I probably bid too much on Priceline, and after reading the reviews was pretty sure it wouldn't be to our liking and I was right. We asked for 2 beds, but the hotel was booked so we were stuck with one. I understand. We asked for a room... More 

Helpful?
Thank jakuehl50
Kenosha, WI
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 21, 2016

I am normally one who gives good reviews when I get great customer service, and don't really bother to post negative reviews. This review is the exception, because I am posting it as a WARNING to others. GO ELSEWHERE so you do not receive the horrific service that I did!!! I was in town with my son for a tournament... More 

Helpful?
Thank Teri N
Manager_11525, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

Your review for our hotel was recently brought to my attention. The behavior you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and I will be taking steps to ensure that we are providing each guest with professional customer service to ensure your experience is not repeated. The staff and I... More 

Scottsville, Kentucky
2 reviews
5 of 5 stars Reviewed December 13, 2015

I stayed here with my husband and our 2 sons while visiting family. The rooms were nice and spacious. I love that we were able to make most of our meals in our room and that the hotel provided free breakfast, it really helped keep our trip below budget. The front desk staff was very friendly and even gave us... More 

Helpful?
Thank LynnDavis70
Manager_11525, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! I’m glad you enjoyed the convenience of our fully equipped kitchens. The staff and I would like to thank you again for... More 

Terre Haute, Indiana
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 1, 2015

We've stayed here throughout a school semester. The manager has been very responsive to any issues, but the issues have been few. They've been doing some upgrades and we moved at one point from a room that had not been upgraded to one that had been and the new room is wonderful The look is nice and the bathrooms look... More 

Helpful?
Thank Franklin S
Manager_11525, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review

I appreciate you taking the time to write such a gracious review. I'm so pleased to hear that we have been able to accommodate your needs and provide you with a comfortable stay at a good value. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Indianapolis - Northwest - I-465

Address: 9370 Waldemar Rd, Indianapolis, IN 46268-1134 (Formerly Extended Stay Deluxe)
Location: United States > Indiana > Indianapolis
Price Range: $73 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - Northwest - I-465 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel Indianapolis
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
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