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Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
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131 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Huntington, Indiana
Level Contributor
6 reviews
Reviewed 2 days ago NEW via mobile

We stayed directly across from Lucas Oil Stadium for an all-star cheer competition on a Fri and Sat night. We stayed in two separate suites but truly liked both! The front desk staff was helpful and friendly. I very much appreciated the feeling of being "home" while living out of a suitcase or ordering out meals. The complimentary breakfast was... More 

Helpful?
Thank Alisha K
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

We are a family of five and as such it's hard to find a hotel with a single room to house everyone. I was excited to find this hotel at such a good rate for a holiday weekend, especially considering I had forgotten to book a hotel until the week before. First the good... the employees were all friendly. The... More 

Helpful?
Thank Sam G
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Sam G, Thank you for taking the time to let us know about your recent stay at the Holiday Inn Express Indianapolis East. It was great to see that you enjoyed the size of the room and the employees you encountered during your stay. We were sorry to see that you did not enjoy the breakfast as much as... More 

New Castle, Indiana
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago

I had gone to a reunion at a nearby hotel convention center where I could not afford to stay overnight and I did not want to drive at night across I-70 to my home in New Castle. So, I reserved a room here. When I checked in at the desk and saw my room for the first time, I could... More 

Helpful?
Thank irishslider
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear irishslider, Thank you for taking the time to let us know about your recent stay with us at the Holiday Inn Express Indianapolis East. It was great to see you enjoyed the size of your room and that everything about your stay was enjoyable. We look forward to the next time you are in town and staying with us! More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 22, 2016 via mobile

I usually love Holiday Inn's but this one was disappointing. The room was just ok. It was super muggy in the room when we got there, took about 30 minutes for us to get a comfortable temperature. I had a real issue with the staff. They were rude and the 2 times I asked them a question they acted like... More 

Helpful?
Thank Amy C
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Amy C, Thank you for taking the time to let us know about your recent stay at the Holiday Inn Express Indianapolis East. I apologize about the staff interactions you had during your stay. Let me assure you the staff members that you had those interactions with have been spoken to regarding their treatment of guests as well as... More 

Hope, IN
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2016

I was in town for my husband's surgery at a local hospital. After a very long and stressful day, the front desk personnel were very helpful, directing me to the hotel when I got a little turned around, and also to a nearby restaurant. The room was very comfortable and roomy, with a seating area and separate bar/kitchen area.

Helpful?
Thank Annalee H
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Annalee, Thank you for taking the time to let us know about your recent stay with us at the Holiday Inn Express Indianapolis east. It was great to see you were able to not only enjoy the hotel but also the surrounding area. We look forward to seeing you again the next time you are in the Indianapolis area. More 

Level Contributor
272 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 6, 2016 via mobile

First I want to say the greeting by Brian and his coworker was awesome. Being a sprite member I have a lot of IHG experience. His greeting was better then I have received at Crowne Plazas. The room was comfortable and well stocked. The hotel was quite and the bed was good. Now for the bad. I did not notice... More 

Helpful?
Thank Roger47993
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Roger47993, Thank you for your great comments about your welcome from Brian, we will make sure we share your sentiments with him as well. Also, thank you for your feedback about the issues in your bathroom. We will coordinate with our housekeeping department to address these issues to ensure they do not happen in the future. Thank you again... More 

Midwest
2 reviews
Reviewed August 9, 2016

Our sports team was well taken care of during our recent event in Indianapolis. Group rates were reasonable, and the location was right off I-70 / 465 for quick & easy access to the city. We were worried the lack of meeting space would cause a problem for us to conduct head counts and gatherings. This ended up not being... More 

Helpful?
Thank Brent P
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Brent P, Thank you for taking the time to let us know that your group enjoyed their stay at the Holiday Inn Express Indianapolis East. It was great to see that the kids and parents both enjoyed the property and that you were pleased with the space in the rooms. We were happy to have you stay with us... More 

Ohio
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 1, 2016

We recently spent a night at this location on trip to Indianapolis. There are several hotels at this exit and a few restaurants, although not a huge variety, but on this side of Indy there's not a lot of choices. The Red Lobster and the Texas Roadhouse seem to be the popular spots here with a couple of fast food... More 

Helpful?
Thank OC_Travelers_2010
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear OC_Travelers_2010, Thank you for taking the time to let us know about your recent stay with us at the Holiday Inn Express Indianapolis East. We were happy to see that you enjoyed the space of the room and the mini-fridge. We look forward to seeing you the next time you are in the Indianapolis area. Thank you again for... More 

Frederick, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2016

The staff member who greeted us for check in was very warm and friendly. Got our stay off the a good start. Rooms are clean. Didn't visit the pool or excercise room. We stayed on the highway side of the building so there was traffic noise. Inside of hotel was quiet.

Helpful?
Thank Barbara M
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Barbara M, Thank you for taking the time to let us know about your experience at the Holiday Inn Express Indianapolis East. We were happy to hear that you not only enjoyed your stay but were also greeted in a, "very warm and friendly" way. We look forward to seeing you the next time you are in the Indianapolis... More 

Matthews, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 28, 2016 via mobile

I was concerned when we drove up to 4 guys smoking near the front doors. However we were greeted warmly at the front desk. While waiting for our room dripping swimmers were asking for more pool towels. The hallways needed vacuuming. We went to our room, which had a stale-smokey smell. We tried turning on the air, which didn't help.... More 

Helpful?
Thank Homecrew
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Homecrew, Thank you for taking the time to share your experience with us here at the Holiday Inn Express Indianapolis East. I understand the frustration you encountered with the hotel and we certainly have some improvements that need to be made. Rest assured I am working diligently with the staff here at the property to address all of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 

Additional Information about Holiday Inn Express and Suites Indianapolis East

Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Location: United States > Indiana > Indianapolis
Price Range: $105 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Odigeo, IHG, Travelocity and Priceline so you can book your Holiday Inn Express and Suites Indianapolis East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Indianapolis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I prefer rooms away from the elevators.”
 of 5 bubbles irishslider, 3 weeks ago | Read review
“Choose one opposite the highway”
 of 5 bubbles derekc866, Jul 2, 2016 | Read review
“I stay in the same room every time if it is not taken nice and quiet, 5th floor”
 of 5 bubbles 205tw, Jan 22, 2016 | Read review
“Great Rooms”
 of 5 bubbles W4177SZmichaelm, Nov 30, 2015 | Read review
“We were very pleased with our room. I do not know what tips to add. I think you would be pleased with any room they have.”
 of 5 bubbles alanndon, Oct 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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