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Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
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125 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Midwest
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our sports team was well taken care of during our recent event in Indianapolis. Group rates were reasonable, and the location was right off I-70 / 465 for quick & easy access to the city. We were worried the lack of meeting space would cause a problem for us to conduct head counts and gatherings. This ended up not being... More 

Helpful?
Thank Brent P
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Brent P, Thank you for taking the time to let us know that your group enjoyed their stay at the Holiday Inn Express Indianapolis East. It was great to see that the kids and parents both enjoyed the property and that you were pleased with the space in the rooms. We were happy to have you stay with us... More 

Ohio
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently spent a night at this location on trip to Indianapolis. There are several hotels at this exit and a few restaurants, although not a huge variety, but on this side of Indy there's not a lot of choices. The Red Lobster and the Texas Roadhouse seem to be the popular spots here with a couple of fast food... More 

Helpful?
Thank OC_Travelers_2010
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear OC_Travelers_2010, Thank you for taking the time to let us know about your recent stay with us at the Holiday Inn Express Indianapolis East. We were happy to see that you enjoyed the space of the room and the mini-fridge. We look forward to seeing you the next time you are in the Indianapolis area. Thank you again for... More 

Frederick, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff member who greeted us for check in was very warm and friendly. Got our stay off the a good start. Rooms are clean. Didn't visit the pool or excercise room. We stayed on the highway side of the building so there was traffic noise. Inside of hotel was quiet.

Helpful?
Thank Barbara M
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Barbara M, Thank you for taking the time to let us know about your experience at the Holiday Inn Express Indianapolis East. We were happy to hear that you not only enjoyed your stay but were also greeted in a, "very warm and friendly" way. We look forward to seeing you the next time you are in the Indianapolis... More 

Matthews, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I was concerned when we drove up to 4 guys smoking near the front doors. However we were greeted warmly at the front desk. While waiting for our room dripping swimmers were asking for more pool towels. The hallways needed vacuuming. We went to our room, which had a stale-smokey smell. We tried turning on the air, which didn't help.... More 

Helpful?
Thank Homecrew
Ben H, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear Homecrew, Thank you for taking the time to share your experience with us here at the Holiday Inn Express Indianapolis East. I understand the frustration you encountered with the hotel and we certainly have some improvements that need to be made. Rest assured I am working diligently with the staff here at the property to address all of the... More 

Phoenix, Arizona
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 13, 2016

Stayed here for four nights in June. Pros: The rooms were spacious and well laid out and about half of the staff we interacted with were very pleasant. Breakfast spread is nice (biscuits and gravy, oatmeal, etc.). Cons: The AC broke while we were out one day. While the front desk was very nice about getting it replaced, we did... More 

Helpful?
Thank PricklyPear18
IHGService, Guest Relations Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Dear PricklyPear18, Thank you for leaving us feedback. We're glad that you chose our hotel for your family travel, and that the breakfast selection and spacious rooms were well to your liking. On the other hand, we're very sorry for the inconvenience you had, particularly with the AC unit, and the level of staff service you have received. Guest feedback... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

I had an amazing stay at this hotel. I was greeted at the front desk by a man named Brian McDonald. He was a very nice man who did everything he could to make my stay comfortable. He helped me whenever I asked for something and never seemed annoyed about it. If I ever had the chance I would love... More 

Helpful?
Thank jimwelsh29
Huntington, West Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2016

We were traveling with a basketball team that had to make reservations through the tournament...needless to say, many things change in the 2 months we made our reservations and we needed to add rooms, cancel rooms and get rooms next to each other and I had to call the hotel many times to get all this arranged which is usually... More 

Helpful?
Thank TLS L
Lees Summit, Missouri, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2016

We were traveling across the country west to east and stayed in Indianapolis for the night. This hotel put us on the East side of Indianapolis for a start the next morning where we didn't have to go across the town. The staff was friendly and helpful. The room was perfect and the breakfast was the best we had in... More 

Helpful?
Thank MHum3
Evansville, Indiana
Level Contributor
3 reviews
3 of 5 stars Reviewed July 2, 2016

Nice hotel, clean but I don't think they understand what the meaning of suite is...I booked a two double bed suite and it wasn't what I thought it would be..highly disappointed about that. The "suite" was two rooms, one with two beds and a tv and the other pretty much empty with just a coffee maker and a mini fridge.... More 

Helpful?
Thank derek c
Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for taking the time to give your feedback. I will be sharing it with the staff to see where we can improve. I am sorry to hear that you were disappointed with your room. We do have two different room types with two double beds. It sounds like you stayed in the one with the kitchenette area. The... More 

Kendallville, Indiana
1 review
5 of 5 stars Reviewed June 29, 2016

Brian was an excellent person who helped me get a room. He was very courteous and helped me in a time of need. I had booked a reservation on hotels.com and thought I was getting a good hotel. (Clarion on 21st St.). That hotel had vagrants, smelly and dirty room. I refused to stay there. I went to several hotels... More 

Helpful?
Thank lslusher
Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for staying with us at the Holiday Inn Express Indianapolis East. I am so glad to hear that Brian was able to help you out and you enjoyed your stay with us. We always look forward to making each guest experience an excellent one. Make sure to join us again the next time you are in Indy! Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 

Additional Information about Holiday Inn Express and Suites Indianapolis East

Address: 7035 Western Select Dr, at I-70 and Shadeland Ave, Indianapolis, IN 46219-1763 (Formerly Hawthorn Indianapolis East)
Location: United States > Indiana > Indianapolis
Price Range: $126 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
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