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Indianapolis Marriott Downtown

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Indianapolis Marriott Downtown
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742 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Bristol, Virginia
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My accommodations at this hotel were excellent and the food was superb, but what sets this hotel apart is the excellent personal service. From the moment I arrived I was treated as though I were the most important guest they had. I thought perhaps it was a fluke that would happen on only my first day there, but it was... More 

Helpful?
Thank Linda S
Cottage Grove, Minnesota
Level Contributor
19 reviews
4 of 5 stars Reviewed 6 days ago NEW

I was recently here for four days for a conference. The staff was helpful, the desk properly staffed. The room was pleasant, no noise from other rooms. The food prepared for our group meals was excellent. The rooms available for meetings and classes were well appointed and nice and roomy. Working fans in the bathrooms would be helpful and the... More 

Helpful?
Thank mlja77
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I am glad that you had a great experience and enjoyed our convenient location while in town for the conference. I appreciate the kind comments as well as the constructive feedback, and will share with my team. It was a pleasure having you stay with us, and we hope to welcome you back to the... More 

South Lyon, Michigan
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice motel in a convenient downtown location. There is a restaurant that is reasonable in price. The Starbucks had odd hours, never seemed to be open in the afternoon/evening. The rooms were noisy, you could hear the neighbor's shower, tv, etc. Parking is very expensive - $45 a day.

Helpful?
Thank morgainegeiser
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I am glad your overall experience was pleasant and that you enjoyed our convenient location. I also appreciate the constructive feedback and will share your comments with my team. It was a pleasure having you stay with us, and we hope to welcome you back to the Indy Marriott soon. Paul Eckert General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

So, first impressions were good. The lobby looked that of many 4 and 5 star hotels, with valet service and all. Staff was very helpful and pleasant to work with. I, however, was very underwhelmed when getting to my room. The beds were comfy, I'll give it that, but the wallpaper was peeling in the bedroom, paint was peeling on... More 

Helpful?
Thank Mason T
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I appreciate the constructive feedback as well as your kind comments regarding our staff service. I will share your feedback with my team. We pride ourselves on delivering a memorable experience and I am truly sorry we fell short during your recent stay. Regarding the guestrooms, please know that we are in the process of... More 

Sarasota, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are worn out, beds are not comfortable at all. Overpriced for what we received. I moved from first room to second to attempt to get a better nights sleep. Offered packages were to include parking but don't. $40 parking tough to accept when across the street the charge is $24. This Marriott isn't even close to 4 stars

Helpful?
Thank glex
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for taking the time to comment about your recent stay at the Indy Marriott. Your feedback is incredibly important, and I sincerely apologize that your overall stay was disappointing. Regarding the guestrooms, please know that we are in the process of finalizing the renovation plan to update the hotel and enhance the physical room quality in the near... More 

Farmington Hills, Michigan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I normally stay at the JW Marriott in Indianapolis but it was booked this particular stay. I was not impressed with this hotel at all. The room I stayed in did not smell fresh and the walls had paint peeling as well as the bathroom ceiling. I do not plan to stay here again.

Helpful?
Thank LisaDi916
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for your feedback. I hope you will accept my sincere apologies that your overall experience was not excellent. Regarding the guestrooms, please know that we are in the process of finalizing the renovation plan to update the hotel and enhance the physical room quality in the near future. We hope to have the opportunity to regain your confidence... More 

Saint Joseph, Michigan
Level Contributor
167 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over on July 8th....somewhat confusing to find as there are so many Marriott hotels in the area..outrageous prices to park car overnite as there are many others places offering lower prices close by. Late night gift shop open but you paid at thee front desk...Sadly there were 6 people in line but only 1 desk clerk. In line for... More 

Helpful?
Thank travln4
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the feedback regarding your recent stay at the Indy Marriott. I hope you will accept my sincere apologies that your overall experience was not excellent, and for the delay at the front desk for the gift shop item. I will share your feedback with my team. It was a pleasure having you stay with us, and we... More 

Hampshire, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Very disappointing stay at the Marriott Downtown Indianapolis Hotel. I read some really good reviews, so I booked at a Concierge Level & at over $200 per night, expected a good room. Instead I got a room where the sink water only had two temperatures, real hot & scalding hot. A bathroom vent fan that didn't work, leaving me to... More 

Helpful?
1 Thank marvinwing
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for taking the time to comment about your recent trip to the Indianapolis Marriott Downtown. Your feedback is incredibly valuable and I want to sincerely apologize that your stay was disappointing from an overall perspective. Please know we are in the process of renovating our rooms. We hope to have the opportunity to better serve you in the... More 

Kansas City, MO
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I traveled here on business for a week. The only issue I had was with the cost of parking which was $40 per night in the hotel garage. Since I was staying for 8 nights and that I wouldn't really need to use it much, I felt I should pursue other options. Gate Ten parking (south of Lucas Oil Stadium)... More 

Helpful?
Thank Ken_Corum
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for choosing to stay at the Indy Marriott for your business travel. I am glad your overall experience was enjoyable and that the Gate Ten parking option worked best for your needs. I appreciate the kind comments as well regarding our staff service. It was a pleasure having you stay with us, and we hope to see you... More 

Frankfort, Illinois, United States
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was inconsistent in terms of service and amenities. I was on the fence between poor and average --but gave it only two stars because it is a downtown hotel--and you expect it to be top of the line considering it is a Marriott in the heart of downtown.The reason for the two stars: Nothing worked! Our door to... More 

Helpful?
1 Thank Angela N
Paul E, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for taking the time to comment about your recent visit to the Indy Marriott. I appreciate the constructive feedback as well as your kind comments. I hope you will accept my sincere apologies for the maintenance and service issues that you encountered. I have shared your feedback with the appropriate hotel team to ensure the items highlighted were... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Indianapolis Marriott Downtown is connected via skywalk to the Convention Center and Circle Center Mall, just steps from Lucas Oil Stadium and Victory Field, and a short walk to Conseco Field House. It is also home to two on-site restaurants. Guest rooms at the hotel feature luxurious linens, a mini-fridge, and functional work areas. Just 8 miles from the airport, this property also features an indoor pool, whirlpool, and fitness room. ... more   less 

Additional Information about Indianapolis Marriott Downtown

Address: 350 West Maryland Street, Indianapolis, IN 46225
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $193 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Indianapolis Marriott Downtown 3.5*
Number of rooms: 587
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Hotwire, Priceline, Expedia, Odigeo, Travelocity and Jetsetter so you can book your Indianapolis Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott
Hotel Style:
#33 Business Hotel in Indianapolis
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