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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,083 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Indianapolis
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Showing 2,048: English reviews
Dallas, Texas
Reviewed 2 weeks ago

I've stayed here twice before for conferences. The check in/out process has been very easy, the front desk staff is friendly and helpful. The rooms were very clean and quiet, which is always something that I look for when staying anywhere. I took a shuttle to get to the hotel, which was very convenient (and cheap) as the drop off/pick...

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Helpful?
Thank alexsa2686
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure to welcome you back and we appreciate your great feedback. Be assured this information will be shared with the team, and we’ll be looking forward to your next visit!

Reviewed 2 weeks ago

While the property was lovely, I was shocked to receive my bill at the end of my stay which included a whopping $45/day parking fee. This is Indianapolis, IN, after all, not NY or Chicago. I would definitely have chosen another hotel to stay in, had I known.

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Helpful?
1Thank Heather G
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your recent post, and I'm sorry we did not meet all of your expectations. I understand your feedback regarding the parking and wanted you to know we try to stay competitive with the other full-service properties in the downtown area. For an option on weekends, there is the government garage which is attached via sky walk. Again,...

Reviewed 2 weeks ago via mobile

I absolutely loved this hotel. The service is exceptional. The decor is modern and luxurious. The rooms are clean. So clean! This was the only hotel that I have stayed in (for a business trip) that I didn't count down the days until going home.

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Helpful?
1Thank ShoafP
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I’m delighted you enjoyed your recent visit, and I’ll share your great feedback with the team. We'll be looking forward to being your "home away from home" during your next visit.

Reviewed 2 weeks ago

I had a great stay. Very nice looking and clean. Staff was very friendly and professional. Both the sports bar and Italian place had good food. My room was clean and the shower was awesome - I'm 6'6" and often have trouble with hotel showers but this one was plenty large. Great location downtown - walked to dinner at St....

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Helpful?
2Thank Jason T
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your recent visit, and I’m happy to see it was a pleasant trip for you. We value your business and we’ll be looking forward to your return.

Indianapolis, Indiana
Reviewed 3 weeks ago

We stayed from a Saturday to a Sunday. My trip began by pulling up in front of the main door because the garage said it was full. One of the managers, pretty sure his name was Chris, told me about how the hotel was full for the weekend and that the best way to get a spot was to valet...

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Helpful?
1Thank ms917346825
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback, and I’m delighted you enjoyed your recent visit to the JW Marriott. I’m proud of this team, and I’ll share your comments with them. We hope you will return whenever you are in the area.

Reviewed 3 weeks ago

We stayed here for a cheer competition. It was very nice being connected to the convention center. All the employees were super nice and helpful. Loved the special room we got a key for for free beverages, lounging and more. I would stay here again.

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Helpful?
1Thank Kandi R
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed your recent visit and are happy to see it was an excellent experience for you. We hope to be of service to you whenever you return to Indianapolis.

Indianapolis, Indiana
Reviewed 3 weeks ago

Everything about the hotel was excellent - restaurants, service, room size and cleanliness, the location just across the street from museums and within easy walking distance to everything downtown. The only downside was street noise drifting up to our floor near the top of the building. I'd definitely stay here again, however.

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Helpful?
1Thank Laura W
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your great feedback and are happy you enjoyed your visit overall. Our downtown location can mean extra street noise. On your next visit we can assign you a park view room which should be quieter. Be assured your comments have been shared with the team, and we’ll be looking forward to your return.

Northglenn, Colorado
Reviewed 3 weeks ago via mobile

I've been to the JW Marriott at least three times. The last time my daughter and me went to the Bronco, Colts game in 2016. It's within walking distance of downtown Indy and Lucas Stadium. It is an amazing hotel. The rooms are very comfortable and spacious. The staff is very accomodating and friendly. The restaurant has amazing food. I...

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Helpful?
1Thank Ron B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your continued patronage. We enjoy having you with us, and we’ll be looking forward to your next visit.

Atlanta, Georgia
Reviewed 3 weeks ago

This is my #1 choice hotel when in Indianapolis on business. The staff is always accommodating and delightful. They have a way of making you feel like a special guest. I definitely try to stay here each time I'm in town, however if there is a large convention or event, the rates skyrocket. Great hotel!

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Helpful?
1Thank Tas M
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It’s always a pleasure to welcome you back to the JW Marriott, and be assured I have shared your feedback with the team. We’ll be looking forward to your next visit!

Reviewed 3 weeks ago via mobile

I work conventions and events so I am in different hotels in different states every week. Most places I work at is like pulling teeth to get the stuff done that was paid for and promised by the banquet center. Not this place though, everything that was promised was done when it was supposed to be or before, there were...

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Helpful?
1Thank Jason S
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Wow, thank you for your great comments. I’m very proud of our team and delighted to see they took such great care of you. We hope to welcome you back whenever you are in the Indianapolis area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $194 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Indianapolis staff and other travelers.
16 questions
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Danville
6 months ago
Washington DC, District of Columbia
6 months ago
Hamilton, Ohio
over a year ago

See all questions (16)

Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a high floor!”
 of 5 bubbles 861lindseyp, 2 days ago | Read review
“stay below the 22nd floor easier to get on those elevators.”
 of 5 bubbles H4134KBthomash, 6 days ago | Read review
“Be kind to the front desk agents!”
 of 5 bubbles AmyK2716, 1 week ago | Read review
“Any of the corner rooms on the higher floors offer amazing views!”
 of 5 bubbles gem092011, 1 week ago | Read review
“Higher floor is quieter and even numbered rooms face park.”
 of 5 bubbles 193kyleh, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question