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    JW Marriott Indianapolis

    10 S West St, Indianapolis, IN 46204-2709
    +1 844-631-0595
    Hotel website
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    10/30/2017 10/31/2017
     8 people are viewing this hotel
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    $259$288
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    Traveler (622)
    Room & Suite (298)
    Storyboard
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    Overview
    • Excellent69%
    • Very good21%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from JW Marriott Indianapolis
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    Omni Severin Hotel
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    Rooms
    Oct 30Oct 31
    |
    1 room, 2 adults, 0 children
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    Reviews (2,304)
    There are newer reviews for JW Marriott Indianapolis
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    11 - 15 of 2,265 reviews

    Reviewed 1 week ago via mobile

    I stayed here for a convention and was really disappointed. I was put in a handicap room, which I didn't book, and there was an issue with the floor drain leaving a terrible stench. The shower curtain was also moldy. The hotel engineer put water...More

    Thank DiningInn
    Response from Phil R, General Manager at JW Marriott IndianapolisResponded 1 week ago

    Please accept my apologies for the problems you experienced on your recent visit. Be assured I have shared your feedback with the team. If you would like to discuss this further, please give me a call at your convenience. I can be reached at 317-860-4911....More

    Reviewed 2 weeks ago

    Very nice, clean, quiet, with excellent views of Indianapolis...Ivan at front desk went out of his way to make me feel a valued guest....will be back next time in town for business...the only bad thing is the charge for alcohol during happy hour in executive...More

    Thank edwardwhite2016
    Response from Phil R, General Manager at JW Marriott IndianapolisResponded 1 week ago

    Thank you for your feedback and we’re happy you enjoyed your visit overall. We understand your comment about the Executive Lounge, but it is against state law for us to give away alcohol here in Indiana. Again, we appreciate your kind comments about Ivan. He’s...More

    Reviewed 2 weeks ago via mobile

    When going to Indy this is always my first choice. It is in an awesome location, with beautiful rooms and great service! We went in for the Browns /Colts game and were entertaining customers!! We received an email from the concierge Michael Wooten before we...More

    Thank nieci
    Response from Phil R, General Manager at JW Marriott IndianapolisResponded 1 week ago

    We enjoyed having you with us, and we're delighted Michael was so helpful. He’s an asset to our team, and we’ll share this information with him. We hope to welcome you back soon!

    Reviewed 2 weeks ago

    This hotel was wonderful. Close to everything. Alot within walking distance. Parking at hotel is over priced. Rooms are spacious and wonderful. Only problem I have encountered it trying to get my Marriott points credited to my account.More

    Thank Terri N
    Response from Phil R, General Manager at JW Marriott IndianapolisResponded 1 week ago

    It was a pleasure to have you with us, and we’re happy you enjoyed your visit overall. I understand your comment about the parking and wanted you to know we try to stay competitive with the other full-service properties in the downtown area. For an...More

    Reviewed 2 weeks ago via mobile

    Overall the hotel experience was good. Nice bar, nice rooms good lobby. Liked the workout room. Only complaints were super high priced parking. Valet was about $48/day and self parking was $44/day. They also charge quite a bit for internet access. Not quite as nice...More

    Thank TrooperTime
    Response from Phil R, General Manager at JW Marriott IndianapolisResponded 2 weeks ago

    Thank you for your valuable feedback. In the Marriott world anything 3 or below means we missed our goal. I understand your comment about the parking and wanted you to know we try to stay competitive with the other full-service properties in the downtown area....More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • $183 - $440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Indianapolis
    • #4 Green Hotel in Indianapolis
    • #4 Family Hotel in Indianapolis
    • #6 Business Hotel in Indianapolis
    • #7 Romantic Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 1005
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Jw Marriott Indianapolis Hotel Indianapolis
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    Traveler (622)
    Room & Suite (298)
    Dining (89)
    Pool & Beach (25)
    Hotel & Grounds (395)
    Bathroom (48)
    Business Center & Event Rooms (14)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    .46 miles away
     
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    Ask a question
    Questions & Answers
    PJCoastToCoast
    October 6, 2017|
    AnswerShow all 7 answers
    Response from nieci | Reviewed this property |
    The executive lounge provides sodas and waters throughout the day! Breakfast has a nice spread from hot and cold items! Evening you need to pay for beer and wine but appetizers are free.
    1
    Vote
    bamba
    July 7, 2017|
    AnswerShow all 7 answers
    Response from Slough B | Reviewed this property |
    yes they do and I am sure you have access.
    3
    Votes
    jbenber
    February 20, 2017|
    AnswerShow all 7 answers
    Response from Phil R | Property representative |
    I'm sorry for the delay, I've been out of town. We do allow service animals only. I believe the Residence Inn properties allow pets. If you need anything else, please let us know.
    0
    Votes
    Room Tips
    "Select the high view room on the city side!"
    Read review
    "Don't stay here."
    Read review
    "Corner, high floor"
    Read review
    "Great location"
    Read review
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