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JW Marriott Indianapolis

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JW Marriott Indianapolis
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1,842 Reviews from our TripAdvisor Community

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Showing 1,809: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Loved this property. The Customer Service was great, rooms are clean and everything you need is on grounds. Nice, large well equipped fitness center. Centrally located with a sky bridge that connects to a mall.

Helpful?
Thank Scott P
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had the pleasure of staying at this hotel over the 4th of July. The room was very clean and nice, which is always good, but the staff was like nothing we have ever experienced anywhere. Way too many examples to share, but the courtesy, respect, and above and beyond small things from the staff left us blown away! Thank... More 

Helpful?
Thank Mark S
Midwest
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was on the 27th floor overlooking the river. The view was beautiful, especially at night. The bed was the most comfortable hotel bed I have ever slept in. The room was immaculate and did not have a typical hotel room odor. I would definitely stay again - and I am typically very critical of hotels.

Helpful?
Thank MidwestFrogmom
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel from September 26 to October 2, 2015. Service and facility is excellent, location is also great, there is a park nearby where one can enjoy a quite afternoon. it is also close to the Lucas Oil Stadium, so if you are visiting to watch a game, it is a place to stay in.

Helpful?
Thank Mohammad S
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your great feedback and I'm delighted you enjoyed your visit to the JW Marriott. We hope to welcome you back whenever you are in the area! More 

Los Angeles, California
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The JW Marriott modern building dominates the Indy skyline and was a welcome relief after staying at a series of outdated Marriotts. It's new, clean and centrally located. There a Starbucks in the 2nd floor level which is always great. When I checked in, the toilet in the room was running and had toilet paper floating in it which was... More 

Helpful?
Thank Karen D
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your recent visit. Please be assured I will share your comments with my team and we will take corrective action where needed. Again, it was great having you with us and we hope you will continue to use our facility in the future. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent and prompt service. Cleaning crew was great. Atmosphere 5 star. Conveniently located. Beautiful scenery overlooking the heart of the city. We were in walking distance of the Indianapolis Stadium's, football and basketball. The night time venue's are all within reach whether you are strolling or driving you can get there in ample time. Also the paddle boat ride through... More 

Helpful?
Thank melvin p
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed your recent visit and I’m delighted to see it was a great experience for you. Indy has a lot to offer our guests and we hope to welcome you back soon! More 

Peoria, Illinois
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location is great, wonderful views of the city and the Indian's ballpark next door, plus very close to Lucas Oil stadium where the Colts play. Was there on business and the conference rooms are nice. Like many high priced hotels, nothing is included unless you are part of a special conference pricing, etc. For an average person getting a... More 

Helpful?
Thank xoDeafDog2
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your patronage and I'm happy to see we were able to meet many of your expectations. I hope you will continue to use our facility whenever you are in the Indianapolis area. More 

Santa Clarita, California
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Front Desk: professional yet friendly Lobby: bit small compare to some of the other JW Marriott properties Elevators: fast and smooth....nothing more aggrevating than slow elevators Hallways: very clean Room: 705 - awesome view of the state capital and downtown 2 queenbeds and a very good size room that was very comfortable decent size bathroom Food: fantastic What else do... More 

Helpful?
Thank chcurtin
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your patronage and I'm happy to see we were able to meet many of your expectations. I hope you will continue to use our facility whenever you are in the Indianapolis area. More 

North Andover, Massachusetts
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

We booked a weeks stay for a convention. The first day was at their "regular rate" and the rest at the convention rate. We used our debit card to hold the room only to find out when you check in they put a hold on the entire amount of your stay plus $40.00 per day for "incidentals". Without being informed... More 

Helpful?
Thank John S
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and please accept my sincere apology for the problems you incurred. We have signs posted at the desk explaining the use of debit cards, but I assure you we will do additional training with the staff. Again, I'm sorry for this inconvenience and hope you will one day give us a chance to regain your... More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Top notch. This location provided the perfect setting for the conference. The rooms were very comfortable and conducive to feeling as well rested and as good as one can feel when away from home. The meeting rooms were also well suited to creating a great learning atmosphere and the meal provided, even in a large group situation, were excellent. All... More 

Helpful?
Thank paulineandjoe
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your recent visit and I'm delighted you enjoyed your experience here at the JW Marriott. It was our pleasure to have you with us and we hope to welcome you back in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 South West Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $215 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Agoda, Hotwire, Orbitz, Priceline, Travelocity and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Family Hotel in Indianapolis
#4 Luxury Hotel in Indianapolis
#6 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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