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10 S West St, Indianapolis, IN 46204-2709
COVID-19 update: See the added health and safety measures this property is taking.Read more
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JW Marriott
Booking.com$209
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Priceline$209
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Indianapolis
Updated 04/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 201 hotels in Indianapolis
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Sophisticated design meets classic hospitality at what Condé Nast Readers voted as a Top 10 hotel in the Midwest. Boasting 1,005 contemporary guest rooms and 103,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the Marriott IndyPlace hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center & Lucas Oil Stadium for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides delectable dining onsite at High Velocity.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English
Hotel links
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4360Reviews32Q+A100Room tips
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Popular mentions
bch7 wrote a review Aug 2021
Cedar Rapids, IA5 contributions4 helpful votes
Typical business JW Marriott. Overlooks an amphitheater and baseball stadium for the AAA team. Within walking distance of the state capital, at least one mall and several restaurants. Non Marriott members will pay $15-$18 for in room internet as is the case in many business class Marriott. $47 per day parking in the attached garage. As of 8/30/21 do not expect much in the way of perks for those travelers with status. Concierge lounge -closed, free breakfast - no, voucher for $10 off of a $28 eggs and bacon meal. Breakfast service slow. Suspect staffing issues. No hand sanitizer to be seen, no welcome bottle of water etc. Staff is wearing masks. Titanium Elite receive 750 points in leu of maid service/day and 1,000 points/day for lack of concierge lounge. Requested upgrade to suite using one of the 5 suite upgrades earned each year but the request was denied. Denied even when there were open suites available (end of building halls on high floors). I understand the complicated issues with COVID but Marriott just as every other corporate entity is using it as an excuse to cut customer comforts while charging the pre-covid prices. Hotel was not filled but with the conferences ongoing, capacity was reasonable for this site. Will not likely be back as it wasn't remarkable enough to draw me back for repeat stays.
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Date of stay: August 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: High Floor for better views of the city but don't count on a suite upgrade even for Titanium...
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3 Helpful votes
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miranda grantham wrote a review Aug 2021
Indianapolis, Indiana1 contribution
Eric was amazing. We went to High Velocity for dinner and ended up sitting at the bar. Eric was great at recommending food, drinks, and dessert! It was an amazing experience and more than I expected from a hotel bar/restaurant. Great for appetizers/meal/drinks!
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Date of stay: August 2021Trip type: Traveled on business
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Nina C wrote a review Aug 2021
1 contribution
Eric at the bar set the tone..the whole staff is helpful and clearly enjoy their opportunity to showcase the city for what it is. Thank you to everyone that helped me feel so welcome and able to be myself.
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Date of stay: August 2021Trip type: Traveled on business
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Hoosierjetsetter wrote a review Aug 2021
8 contributions2 helpful votes
I’m writing on behalf of my parents. My parents stayed at your hotel on 8/26/2021 with a group. It was also my Dad’s birthday, so they were very much looking forward to their stay in your hotel. I was saddened to learn their experience was miserable. I personally called your hotel directly to book their reservation. My Mom is in a wheelchair and required a handicapped accessible room, which includes a bathroom large enough for a wheelchair, grab bars in the bathroom, and a shower seat. I asked for all this when I reserved the room. I also told them it was my Dad’s birthday. The reservation agent told me it was not possible to reserve a handicapped room since they were part of a group and told me the person reserving rooms for our group would have to call back on a Monday. The person reserving rooms for our group called back on a Monday and jumped through several hoops to ensure my parents had a handicapped-accessible room. My parents stayed in room 1907 and the room was not handicapped-accessible. I helped my parents with their check-in and the process was lengthy and so we never asked if the room was indeed handicapped accessible. We did; however, ask where the hospitality table was for our group as we needed to pick up our Indians tickets there, and the girl had no idea. My parents went immediately to the Indians game and came back late at night and were too tired to argue about needing a handicapped room, so they went without. Room 1907 was too small for Mom’s wheelchair (and she brought her much-smaller transport chair just in case it was an issue). The bathroom was too small for her wheelchair and there were no grab bars or a shower seat. The room was too small for her to maneuver her wheelchair. They were impressed by the beautiful views, but the lack of a handicapped-accessible room made their stay miserable. Please correct this so the next person doesn’t have the same experience.
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Date of stay: August 2021Trip type: Traveled on business
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J R wrote a review Aug 2021
1 contribution
We had a great first experience here. While all the staff were exceptional, Heather at the front desk went above and beyond to make our stay the best! All of our requests and needs were met without hesitation!
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Date of stay: August 2021
Rooms
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Service
Room Tip: The canal side has great views!
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PRICE RANGE
$209 - $420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott indianapolis hotel indianapolis
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
1005
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Frequently Asked Questions about JW Marriott Indianapolis
Which popular attractions are close to JW Marriott Indianapolis?
Nearby attractions include Victory Field (0.2 miles), The Eiteljorg Museum (0.1 miles), and White River State Park (0.2 miles).
What are some of the property amenities at JW Marriott Indianapolis?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at JW Marriott Indianapolis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Indianapolis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Indianapolis?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to JW Marriott Indianapolis?
Conveniently located restaurants include Conner's Kitchen + Bar, High Velocity, and OP Italian.
Are there opportunities to exercise at JW Marriott Indianapolis?
Yes, guests have access to a fitness center during their stay.
Is JW Marriott Indianapolis located near the city center?
Yes, it is 0.4 miles away from the center of Indianapolis.
Are any cleaning services offered at JW Marriott Indianapolis?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Indianapolis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Indianapolis?
Many travelers enjoy visiting Benjamin Harrison Presidential Site (1.4 miles), Indianapolis Museum of Art (4.2 miles), and Hook's American Drugstore Museum (4.5 miles).