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Candlewood Suites Indianapolis East

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Candlewood Suites Indianapolis East
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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Reviewed 3 weeks ago via mobile

We stayed during a major event downtown. We were happy to find pet friendly accommodations close to downtown. The drive was 15 minutes to get to near Lucas Oil Stadium. The room was clean and provided what we needed for a long weekend.

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Helpful?
Thank Danya V
Youngstown, Ohio
Reviewed October 5, 2016

Certainly not a 5 star but adequate for a short stay. Even though it was supposed to be a queen bed it definitely was not! Not sure I would stay here again especially with all of the other choices. Clean rooms. Had a room near the main street and was very noisy.

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Helpful?
Thank Tarfunda
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the outside noise that you could hear during your stay. This is something for which a plan is currently being developed. We value your comments and welcome the opportunity to serve you again. Sincerely,

Mount Laurel, New Jersey
Reviewed September 30, 2016 via mobile

The hotel is nice enough. The room is clean. The only part I don't like is the front desk.. which seems to an unfortunate trend here.. I walked in and went to the counter and wasn't greeted at all so I asked if I can check in and was told my room wasn't ready. She never asked my name so...

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Helpful?
Thank krisk05
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

MD
Reviewed September 26, 2016

Candlewood suites is convenient for a quick layover or extended stay with easy access to the interstate. Suites are comfortable and quiet. Since they are suites breakfast is not provided not is a pool. Eateries are not readily accessible but are a short drive away. Nice perk is that washers and dryers are available for use at no extra charge.

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Thank Joe L
Ohio
Reviewed September 13, 2016

Ok 1st the room was clean and bed was nice. but house keeping will be in the building but only clean your room once a week. Me and a girlfriend of mine stayed here for 6 days, and only had housekeeping once. then you have to take your own towels to the lobby's front desk to get more. Sometimes they...

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Helpful?
Thank 26sgarnes
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Covington, Virginia
Reviewed August 26, 2016

Having stayed at a different Candlewood Suites the month prior, I was excited to stay at this one for our monthly visit to OrthoIndy for a Dr.s Appointment, until we arrived after our almost 8 hour drive at 11:00 at night! Three hotels sandwiched into one parking lot was not fun! It was even worse when I had to walk...

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Helpful?
Thank CompareInnandSuites
Schonda B, Manager at Candlewood Suites Indianapolis East, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Hotel...

Minneapolis, Minnesota
Reviewed August 22, 2016

Clean room, attentive and friendly staff. Only thing is there are no restaurants (other then fast food) in walking distance from the hotel. However, if you need a place to stay that is worth the price, you will not be disappointed.

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Thank Muqtada_Burzynski
Reviewed August 14, 2016

We found the beds to be comfortable, the staff friendly and helpful, good location and nicely stocked store for basic needs. I would recommend this to anyone. We were told the area wasn't the best, but seemed ok to us. Nice restaurants close too. Lincoln Square is really good.

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Thank Linda D
Reviewed August 14, 2016 via mobile

Had a great stay. It is walking distance to Lucas Oil Stadium. The hotel is nice, clean and the staff is friendly. Breakfast is good and they offer an evening social. I stay at a lot of hotels and highly recommend this hotel. As a rewards member I was upgraded to a suite. Nice room with full kitchen.

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Thank Ago N
Chicago, Illinois
Reviewed July 4, 2016

I originally wrote this review for the hotel’s website. However, they rejected it, as I mentioned another hotel by name. Obviously it was rejected by some kind of auto-reading software: as if a human had read it, it would have been posted. I may or may not decide to re-post it on the hotel website again. So I decided to...

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Thank linnea56
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55 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Candlewood Suites Indianapolis East

Address: 7040 E 21st St, Indianapolis, IN 46219-1714
Location: United States > Indiana > Indianapolis
Price Range: $81 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis East 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Candlewood Suites Indianapolis East Hotel Indianapolis
Hotel Style:
#18 Best Value Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Candlewood Suites Indianapolis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if you want space go with the king rooms”
 of 5 bubbles 26sgarnes, Sep 13, 2016 | Read review
“Always like first floor if possible”
 of 5 bubbles B33KJlindad, Aug 14, 2016 | Read review
“To choose a good room, first choose a different hotel.”
 of 5 bubbles emhprogram, Apr 28, 2016 | Read review
“Don't get a room at the extremities if you want good wi-fi”
 of 5 bubbles 611AlanE, Jan 10, 2016 | Read review
“i was on 2nd floor it was nice and quiet”
 of 5 bubbles 205tw, Dec 22, 2015 | Read review
5 of 5
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