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Problem with parking at this hotel. Upon arrival, with the reservation done weeks ahead of time letting the hotel know along with a phone call the day before that I would be arriving early and if a room was available for an early check in,...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Indianapolis EastResponded 1 week ago
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. We always aim to provide an enjoyable stay to our guests and I am sorry for not meeting your expectations when it comes to customer service delivered. I...More
We stayed on room 122 August 12th for 1 night, as a family. The room was clean, everything from bed to kitchen items. Sheets good too, in both beds. Both beds were comfortable. One was quiet and the other bed was very noisy when trying...More
Thank Melinda H
Response from Schonda B, Director of Sales at Candlewood Suites Indianapolis EastResponded August 16, 2017
Thank you so much for your review of our hotel. It was very detailed and helpful to future guests. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope...More
I had booked 2 nights in advance due to a last-minute, unexpectedly required trip. By the time I arrived, I knew I did not need the second night and immediately tried to cancel. The entire hotel was sold out and had several people walking in...More
1 Thank mickih2015
Response from IHGService, Guest Relations Manager at Candlewood Suites Indianapolis EastResponded 3 weeks ago
Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that some of our services did not live up to your expectations. Please allow me to follow up on your concerns and have...More
The staff were amazing, specifically their boss, she is a lovely lady with warm welcome and so respected.
Even though i couldn't find a hotel near j w Marriott, this hotel not to far from the center it's just 10 min in free highways.
1 Thank Bahar9733
Response from Schonda B, Director of Sales at Candlewood Suites Indianapolis EastResponded October 2, 2017
Thank you for such a kind review of the Candlewood Suites Indianapolis East Hotel. I hope that you stay with us again when in the Indianapolis area.
Sketchy area at night for parking lot. Beds were squeaky and old. Outdated. Wouldn't want to stay there with young kids. Could hear the folks above us walking around.
I'm glad we only stayed one night. I've been to worse hotels but ive also been...More
2 Thank Hipp
Response from Schonda B, Director of Sales at Candlewood Suites Indianapolis EastResponded August 3, 2017
Thank you for taking time to review this hotel. I am sorry that you did not enjoy your stay at the hotel. The beds will be updated over the next few months. Thank you again for your honest review.
$80 - $182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Candlewood Suites Indianapolis East Hotel Indianapolis