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Candlewood Suites Indianapolis East

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7040 E 21st Street, Indianapolis, IN 46219
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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Chicago, Illinois
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I originally wrote this review for the hotel’s website. However, they rejected it, as I mentioned another hotel by name. Obviously it was rejected by some kind of auto-reading software: as if a human had read it, it would have been posted. I may or may not decide to re-post it on the hotel website again. So I decided to... More 

Helpful?
Thank linnea56
Austin, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 16, 2016

Dated property, funky smells, rough area. It met criteria for basic shelter, in my opinion. The room was clean, the bed was comfortable, and plenty of channels on the television. Helpful staff. Don't expect any extras here, though.

Helpful?
1 Thank ElaineAus2013
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis East, responded to this review

Dear ElaineAus2013, Thank you for your stay and for sharing your experience. Thank you for noting the cleanliness of our rooms and I am glad to read that you found the bed comfortable. I also appreciate your kind words towards our staff. On the other hand, I am sorry to learn that your stay at our property was only average.... More 

Vero Beach, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 4, 2016 via mobile

It was more like an apartment than a hotel, which was great for us! We were there for 7 days for the Indy 500, and really appreciated having a full size refrigerator and freezer. I liked that housekeeping was done weekly, as we didn't have to worry about putting things away for the employees to have an easier time cleaning!... More 

Helpful?
Thank MiniKat613
Valparaiso, Indiana
Level Contributor
174 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

Enjoyed our 2 night stay. Reserved the rooms months ago specifically for the 500. Price was excellent and value was terrific. 2 queen beds in each room (rented 3 rooms) full kitchenette and full size refrigerator. Beds and pillows were clean and comfy. Would have been perfect except for the spotlight shining inside our room. Parking was a challenge because... More 

Helpful?
Thank Joe S
Louisville
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2016 via mobile

We enjoyed our overnight stay at this hotel. Staff was very friendly and courteous! Our room (king), ground floor, was very spacious, very comfortable and was setup well for our needs. Parking is shared with another hotel, so is a limited space available, however we would definitely stay here again!

Helpful?
Thank Latina M
Greensboro, NC
Level Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed April 28, 2016

I have tried this hotel so many times, and really wanted to like it. But on almost every stay there was something sub-par. This time I was put in a handicapped room right beside the lobby desk. (I am not handicapped and for a non-handicapped person those rooms are sometimes uncomfortable. Also, I don't like the idea of taking up... More 

Helpful?
1 Thank emhprogram
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis East, responded to this review

Dear emhprogram, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service, sound proofing and the room assignment. We will address these concerns. We take all reviews positive... More 

Cummings, South Carolina, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 24, 2016

Second stay at a Candlewood. Nice rooms, very clean and comfortable. On check in the desk clerk wasn't very friendly and would change the profile for the room reservation. Made sure that he knew I had to have the receipt in my name so it would be paid for by the company, and I was assured that it would be.... More 

Helpful?
1 Thank Torch514
Canberra, Australian Capital Territory, Australia
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 10, 2016

Wanted somewhere to stay for PRI where we could also do washing and convenient to restaurants and not costing a fortune. Candlewood Suites East are roomy, very clean and convenient. Few problems with the Wi-Fi and I did have to ask to have the room vacuumed but otherwise OK and staff are very helpful.

Helpful?
Thank Alan E
Elkhart, Indiana
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015

I was staying at the hotel on a business trip, when i checked in i was greeted by everyone that was at the desk, i was very pleased with the service i got. Got checked in went to room to see what it was like it was very clean. I was there for a week everyday i was greeted as... More 

Helpful?
Thank t w
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 9, 2015 via mobile

I paid with card on the computer when I get they want me to pay a second time finally went somewhere else. I have 4 kids and get to have a night out about once a year by the time we got in somewhere else are night was ruined. I did get my money back but wasn't the point. A... More 

Helpful?
1 Thank Frank G
Schonda B, Director of Sales at Candlewood Suites Indianapolis East, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced at our hotel, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Sincerely, Management More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Candlewood Suites Indianapolis East

Address: 7040 E 21st Street, Indianapolis, IN 46219
Location: United States > Indiana > Indianapolis
Price Range: $103 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Indianapolis East 2*
Number of rooms: 81
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Also Known As:
Candlewood Suites Indianapolis East Hotel Indianapolis
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