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Hilton Garden Inn Indianapolis Northwest

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Hilton Garden Inn Indianapolis Northwest
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382 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Marina del Rey, California
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff is very professional and makes the guest feel welcome. The hotel is very clean and rooms are good. This hotel is conveniently located for me. The Hilton Gardens Inn at Intech Blvd. is my preferred hotel in Indianapolis.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank OlgaD D
Indiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while attending a conference on site. It was comfortable and included amenities that I like to have when away from home. I thought the bed firmness was nice (and the firmness levels are adjustable although we could not figure out how to adjust it). Some of my colleagues felt that the bed was uncomfortable and... More 

Helpful?
Thank SheSoJourner
Jake L, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your kind words about our hotel! We appreciate your feedback about the beds and the restaurant. We will use the information you have given us to make changes to the hotel in hopes for an all around better experience the next time you stay in the Indianapolis area. More 

1 review
5 of 5 stars Reviewed 1 week ago

All staff who were on duty at any given time were approachable, friendly, and very helpful. They did not have a problem answering even what to some may have been stupid questions. I was extremely pleased and would stay here again when doing an overnight in the Indy area. Since there about 70 people in our 4 day stay, I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 748myrac
Jake L, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much! On behalf of the entire staff, we are all glad that you had such a great stay. We like to pride ourselves on our staff and their professionalism. We will see you again the next time you stay in the Indianapolis area. Thank you! More 

Columbus, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

This was my first stay at this hotel. It is located close to downtown and easily accessible to the freeway. Room was clean and front desk very helpful. If you are looking for a place to stay I would recommend this location.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nwj105
Jake L, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for the review! We are glad you found our location a good fit for you. Thank you for the recommendation and we will see you again the next time you are in the Indianapolis area. Have a great day! More 

Stow, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I am extremely happy with my overall experience at this hotel. I have been Marriott's Gold member for the past nine years, but this experience with Hilton brand has been so good, I will need to reconsider my hotel choice going forward, both business and leisure. Outstanding service and facility!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Piotr S
Jake L, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for such a positive review! I am glad you are considering Hilton for your future traveling needs. We pride ourselves on our staff and the service that they are able to provide. If you have any other questions at all about our hotel, other Hilton properties, or Hilton Honors, please don't hesitate to contact us directly for more... More 

Metro Detroit, United States
1 review
2 of 5 stars Reviewed 1 week ago

The refrigerator was so noisy we had to unplug it in order to try to sleep. As a result, our refreshments were warm. The toilet was slow to fill and was very noisy during the fill process. The air conditioning was also very loud. As a HUGE invasion of our privacy, someone from the facility came to our room the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela L
Jake L, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Pamela, On behalf of the entire staff, I want to apologize for the problems you have encountered during your stay. I will address these issues with each department manager to ensure that these types of problems do not occur again. I want to thank you for staying with us and providing us with feedback so that we can continue to... More 

East Chicago, Indiana
1 review
3 of 5 stars Reviewed 2 weeks ago

I was excited about my quick getaway; especially staying at a Hilton property. I was displeased with the poor customer service that I received. The cleanliness of the first room given to me was dissatisfying as well.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank CandiceC2006
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback on your recent stay with us. We're always eager to hear where we can improve. We use reviews such as yours to build our team and make sure something like this does not happen in the future. I want to personally apologize you did not have a satisfactory stay. I have noted your comments... More 

GREENSBORO
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and helpfully. Kimberly in the pub and the night desk person were except friendly and helpful. Their sales rep Dennis is really really good. I would recommend this hotel for business or pleasure

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sarah D
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for the wonderful review, Sarah! We are so glad you enjoyed your stay with us. We hope to see you in the near future! More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very helpful and friendly upon check in. The rooms were clean and felt newer. I was very pleased and would stay again. Breakfast was good as well. It is not included but seemed to be priced fair.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank karensT347TB
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

We appreciate you and all of this wonderful feedback! We strive for the best everyday! And this positive assurance is always good to hear so that we know we are doing exactly that! When you are ready to come back and visit our hotel please feel free to call us or set it up online! We want every experience to... More 

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was nice. It was nice to sit outside and comfortable chairs around the fire bonfire pit. Breakfast was good had to pay 10.95. I wish the staff would've told us what was included in the breakfast. We did not know i'll breakfast worked. Had to go up to the window to order our omelettes didn't know there were hashbrowns... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 700stacym
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thanks for taking the time out of your busy schedule to write this feedback! I am so glad to see that you enjoyed your overall experience with our staff and hotel! We value you and we are always looking for better ways to improve our hotel! I will make sure my front desk agents are being most informative about our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278-2047
Location: United States > Indiana > Indianapolis
Price Range: $123 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Hotels.com, Hotwire, Priceline, Travelocity and Odigeo so you can book your Hilton Garden Inn Indianapolis Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis
Hotel Style:
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
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