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Hilton Garden Inn Indianapolis Northwest

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Hilton Garden Inn Indianapolis Northwest
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401 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Saint Charles, Illinois
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice area - great service from front desk/cleaning/breakfast/bar. Great water pressure and hot water. Clean and comfortable. We fealt like a valued customer. Refridgerator in room could use some improvement.

Helpful?
Thank Pat P
Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel extensively for my profession, often spending 40-45 weeks away from home each year. For the past 6 months my home away from home has been this property. There are several simply incredible staff members who are highly attentive, detail oriented, care for the guests, and a pleasure to interact with. It all starts at the front desk with... More 

Helpful?
Thank martinellidavid2
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your fantastic review, David. We will all truly miss you here as you were a pleasure every single week. I will be relaying all of your great comments with the staff and we are all sending best wishes to you and your family. Please reach out anytime you are in the Indianapolis area and we... More 

Troy, Michigan
Level Contributor
146 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a standard Hilton Garden Inn and looks like many I have stayed in. The staff is better than most, but the bed was worse. I was shocked how sunken in the center was and this was disturbing for a chain that prides itself on sleep quality. Otherwise, the room was well appointed but I am not a fan... More 

Helpful?
Thank fcrane35
Management response:

Hello, Thank you for the positive review of our property. Your feedback is very important to us and we appreciate you letting us know about your issues with the beds. We are in the process of fixing and replacing our beds to meet the standards of all of our guests on a consistent basis. More 

Lexington, Kentucky
1 review
2 of 5 stars Reviewed 1 week ago

Bar staff rude, food over priced, charged 3 times due to a "error" and they did not have our Corp information ready for check in. I had to call and get everything arranged when in fact they had it on site the whole time. word of advice call before you arrive.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 357levir
Jakob L, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Hello, On behalf of our entire team here at the Hilton Garden Inn Indianapolis Northwest, I want to apologize for not exceeding your expectations during your stay. There is no reason for you to have been charged three times nor should your check in have been delayed. If you would like to contact me to discuss your stay further, I... More 

Terre Haute, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

No problems, convenient location, room was good, staff excellent. plan to stay there again. Went to a family wedding in Indianapolis and this hotel was centrally located close to both the church and the site of the reception. it was easy to negotiate to several places from this location. After my first day there I recommended and booked two more... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary S
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback on your recent stay with us. We appreciate the kind comments and we are glad you enjoyed your stay. We hope to see you in again in the near future, Gary! More 

Mooresville, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

The staff was great, the hallways were disgusting, the carpet was filthy looked like it had been thrown up on , badly stained and dirty. The hotel is in need of a small rennovation, new carpets, bathroom cleaning etc,,,

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank laurasadlerr
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry we did not provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we sincerely appreciate your feedback about the condition of the hotel. We appreciate you bringing this to our attention. We hope this will... More 

Barrington, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay - staff was accommodating and efficient. Location was convenient to the highway and easy access to town. GM remembered me from a previous stay and was friendly and efficient. She runs a good hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 392vivianned
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback with us. We are very pleased to hear we exceeded your expectations during your stay. I will be relaying your comments to Shannon our GM as she always enjoys hearing positive feedback. We can't wait to welcome you back in the future. Thank you again! More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for three nights for a training at the nearby IUPUI building. The hotel was clean and amenities great. The area is quiet and calm, but there are not too many shops or restaurants close by. 465 is very close so you can quickly get to the places you want, but after a long day, I didn't want... More 

Helpful?
Thank Nick W
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback with us on your recent stay. I apologize you were not impressed with the selection of shopping centers around the area. This is primarily a business oriented area on 71st but as you said a few shopping centers are just a short drive away. I hope this does not deter you from staying with... More 

Pittsburgh, Pennsylvania
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed On a day when multiple tornadoes came through the area. It knocked the systems out and the the staff had to check us in the old fashioned way. They dealt with the the issue with humor and grace.

Helpful?
Thank ikyskinz
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your feedback. That entire week was a tough one for us here at the Hilton Garden Inn but I am so glad we could still impress our guests! We ended up having a lot of fun with the situation and I am glad our guests noticed. Thank you again for the feedback and we hope... More 

Ghaziabad, India
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for about a week for a business trip. Standard hotel, somehow I could not sleep well during first few days of the stay. Figured out it was the fridge that was making strange noises, had to switch it off every night. Should have told the staff, but usually when you are all spread out in your room, shifting... More 

Helpful?
Thank Prashant618
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback with us. We are very sorry we did not exceed your expectations during your stay. We hope you will give us a chance in the future so we can make this experience up to you. We would have been glad to move you rooms if you had wished and helped you move your things.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278-2047
Location: United States > Indiana > Indianapolis
Price Range: $124 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels, Expedia, Hotwire, TripOnline SA, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Indianapolis Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis
Hotel Style:
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
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