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Courtyard Indianapolis Downtown

Courtyard$174*
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GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Courtyard Indianapolis Downtown
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304 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Indianapolis Downtown
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Showing 297: English reviews
Cary, Illinois
Reviewed November 23, 2016

Stayed recently here for a business trip. Spent three nights at the hotel and the overall experience was pretty good. Room was clean except that the a/c heat vent had visible dust all over and looked like it had not been cleaned in a while. Hotel is convenient to downtown so finding places to eat or have a drink is...

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Thank Paul Y
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Paul Y, Thanks for sharing your experience with us. We will quickly address the vent cleanliness in your room. We will ensure this is a consistent area of focus moving forward. I am so excited to share the improvements we have coming to our property's fitness room. We will be doubling the space and creating a state of the art...

Milwaukee, Wisconsin
Reviewed November 21, 2016

I checked into this hotel on November 19 because my mother-in-law had been admitted to the neuro-critical unit at Methodist hospital. Chris was working the front desk that night, and when he learned why we were there he was remarkably compassionate and kind. He upgraded our room, and knocked on our door half an hour later with a gift basket...

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Thank Susan L
Cincinnati, Ohio
Reviewed November 15, 2016

Hotel was clean, accommodating. Perfect location for BOA Grand Nationals, especially with access to the skyway/tunnel system and convention center. No free breakfast Parking is a bit on the pricey side for a midwest hotel. Overall, excellent and comfortable stay, and would stay again

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Thank wish2trvl
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

wish2trvl, We hope your trip was a successful one. We appreciate your business and love to hear you would be our guest again. We look forward to that next trip!

Manhattan, Kansas
Reviewed November 13, 2016 via mobile

Comfortable, affordable access to the large JW Marriott in downtown Indianapolis, Indiana. Cluster of four Marriott hotels, 3 behind the large JW, Courtyard, Fairfield and Spring Hill Suites. I know the Courtyard and Spring Hill properties are connected via an elevator floor difference and a corridor hallway. Remodeling being done on some floors but noise was minimal and we were...

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Thank IWannaGetAway4Fun
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

IWannaGetAway4Fun, Thank you so much for the personal recommendation. This means the world to us. We are so excited to share all of our recent updates with new guests as well as our favorite parts of Indy. We look forward to having you back.

Reviewed November 7, 2016

This hotel is in a fabulous location with good access to downtown locations for visiting and dining. It is very modern and affordable but the overnight parking cost seems a bit pricey. The staff is wonderfully courteous and helpful. Their computers could be better as they wer not functioning very well during our stay and they are also located in...

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Thank ArlingtonVaSonnet
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

ArlingtonVaSonnet, We're delighted to hear you had a pleasant experience. I am so excited to share some of our recent updates with you. Our fitness room will soon be doubling in size and be full of state of the art equipment. You'll have to visit us again and see how great it's going to be!

Washington, DC
Reviewed November 7, 2016

I enjoyed this hotel's location adjacent to White River Park and the canal winding its way through Indy. The hotel is also close in to downtown but is not "in the thick of it." It's across the street from a few large museums (Indiana State Museum and the Eiteljorg Museum). I stayed in a renovated double on the 14th floor...

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Thank citysuburb
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

citysuburb, How wonderful to hear you enjoyed so many of the great attractions right in our front yard. With all the new updates this year I'm sure you will be loving and not just liking our location after your next visit. We are already looking forward to it!

Missoula, Montana
Reviewed November 2, 2016 via mobile

I stayed here because it's where my employer set me up. I usually stay elsewhere in Indy. I could have accepted the less than ideal location, but my room smelled like smoke. And to top it off, one morning the water was ice cold. I called the front desk (programmed keys on phone did not work), and only response was,...

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Helpful?
Thank Suzanne K
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Suzanne K, Thank you for sharing your experience with us. We greatly disappointed to hear you were let down. I assure you we are capable of offering an experience that would exceed your expectations. Please feel free to contact the hotel and speak with me directly. We would love to have you back for an opportunity to redeem ourselves. We...

Singapore, Singapore
Reviewed October 31, 2016

Was there on a business trip. My room was clean, the staff were helpful and friendly; and the room rates were good value. The bed was comfortable. I also used the valet service, which was affordable and of high quality. Only issue I encountered was some hammering and drilling noises during the day. I was told the hotel was undergoing...

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Thank TropicalKwek
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

TropicalKwek, We understand you have many lodging options when visiting Indy. We're delighted to hear you felt you made a great choice. We value your loyalty more than words can say. Thank you for the opportunity to serve you.

Palm Bay, FL
Reviewed October 30, 2016 via mobile

We had a late check in due to driving down from a Notre Dame game and it was not a problem. The guy who checked us in was great and very helpful. We had a really big room and really comfortable beds. The next morning, I inquired about where to run outside and the staff was very helpful. When I...

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Helpful?
Thank soccergirl31
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

soccergirl31, We're so glad you got to enjoy your stay after cheering on your favorite team! We hope to have you back for a Colts game. Thank you for pointing out a job we done by our team. We will be celebrating them at our next team outing.

Reviewed October 23, 2016 via mobile

Stayed here two nights while In town for a wedding. They are in the process of remodeling and I'm sure it will be nice when it's done. However, they were lacking some in the service. Staff was always friendly but we had an issue and so did another couple that were with us. Our friends didn't have hot water and...

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Helpful?
Thank Kharaktor
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Dear Kharaktor, Thank you for sharing your experience with us. Although we always intend for our guests to have a perfect stay, we understand that issues may arise. With that being said, we are committed to ensuring these issues are few and far between. These also present opportunities for the staff to go above and beyond for our guests., I...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Indianapolis Downtown hotel is located in the heart of the Circle City and overlooks the beautiful White River State Park and historic Canal district. Connected to the Convention Center via skybridge with many major companies within a 2 min. taxi ride or 7 min. walk including Simon Malls, WellPoint, JP Morgan Chase, & Eli Lilly. Our downtown Indianapolis hotel is a TripAdvisor Certificate of Excellence Winner for our great location and outstanding service. Guests enjoy such perks as our upgraded free WiFi, self and valet parking options, room service and media library with boarding pass printing station. Families appreciate our guest rooms with pull-out sofas as well as our indoor pool and the IMAX Theater right across the street. A downtown Indianapolis hotel just 15 minutes from the airport, we're a great, easy option when in town next!m. ... more   less 

Additional Information about Courtyard Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204-2712
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $163 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotwire, Orbitz, Hotels.com, Travelocity, Cheap Tickets, Priceline, Cancelon, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Courtyard Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#12 Green Hotel in Indianapolis
#34 Family Hotel in Indianapolis
#53 Business Hotel in Indianapolis
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Indianapolis Downtown staff and other travelers.
9 questions
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Questions? Get answers from Courtyard Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher the floor the better. But all rooms if like mine are spacious and clean.”
patrickcV5815ZC, Mar 20, 2017 | Read review
“Rooms over looking the state park - canals”
2bmwmom, Mar 19, 2017 | Read review
“We were on a higher floor (9) and didn't hear anything all weekend.”
H2072PJheidib, Dec 20, 2016 | Read review
“Request a room that faces downtown to avoid street noises.”
735ruthw, Jul 18, 2016 | Read review
“choose higher floor”
PixieMama, Jul 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Courtyard
$174* /night
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Booking.com$174
Expedia.com$174
Hotwire.com$174
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Prices are for 1 room, 2 adults
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