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Courtyard Indianapolis Downtown

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601 West Washington Street, Indianapolis, IN 46204
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Courtyard Indianapolis Downtown
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265 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Tulsa, Oklahoma
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location for downtown and for the wedding we attended at the Indianapolis Zoo. The room was clean and the king bed was very comfortable. Our biggest issue was with the elevators on the Courtyard side were out of service the entire weekend. All guests had to use the two elevators around the corner on the other side of the... More 

Helpful?
Thank Ruth W
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Thank you for choosing our property to celebrate such a special occasion with your family. We appreciate your patience as we work diligently to ensure our property is in safe, working order. I understand how this was probably a little frustrating and we certainly hope it did not keep you from any of your festivities. Thank you again for being... More 

san francisco
Level Contributor
72 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I had a very bad stay in this hotel. I have a Marriott gold card and usually stay in all Marriott brands . Went here for a volleyball tournament and hotel was fully booked . Elevators took a long time to show up. But that wasn't the big issue. First night my room wasn't cleaned . I came back around... More 

Helpful?
Thank asiatraveler1964
Joshua B, General Manager at Courtyard Indianapolis Downtown, responded to this review

I am so sorry we did not deliver on our promise of exceeding your expectations. I can understand how frustrating your experience must have been. I will personally ensure the proper training and steps are taken to correct the situation to ensure it never happens again. Thank you for taking the time to post a review as our customer feedback... More 

North Carolina
Level Contributor
135 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was researching hotels as we headed into Indianapolis. I had dismissed this hotel because when I was reading reviews I found one of the replies from the manager to be very snarky. I was trying to book the Fairfield in the same complex, the web site said they had the type room we were wanting but when I called... More 

Helpful?
Thank debbysdelights
Joshua B, General Manager at Courtyard Indianapolis Downtown, responded to this review

I sure appreciate your review and feedback. Glad to hear you enjoyed your stay and our location. Just as a little note of clarification, Valet parking is $32. If you were mistakenly charged more, please call the hotel directly and ask for me. I would be happy to correct it for you. Hope to see you again next time you... More 

Dallas, Texas
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a perfect location right along the edge of downtown directly across the street from the canals and the Indiana Museum on one side, the ballpark across the street on the other side of the hotel, and the convention center about a block away (and accessible via a 10 minute trek through the skywalk). It is quite... More 

Helpful?
Thank PixieMama
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

PixieMama, Thank you for the detailed feedback from your stay. We will be sure to discuss with our leadership team in an effort to correct any discrepancies with your stay. We do apologize for the restless night's sleep your family had. We do hope it didn't keep you from enjoying your time in Indy! More 

Nashville, Tennessee
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I haven't had to pay for parking at a Courtyard in a long time so I was surprised when I discovered a charge of $29 for one night of parking. Given that this is Indianapolis and not a larger city, and given that they're not in the heart of downtown but across from the park where there seemed to be... More 

Helpful?
Thank TruthIsThat
PAINESVILLE
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

We were here for a conference which occurred at the JW Marriott. This is part of the Marriott complex linked together. This hotel is across from the Indiana State Museum and the White River Park. During the evening, a stroll in the park makes a great evening closing a long day conference with a relaxing walk. It is also close... More 

Helpful?
Thank HOANG P
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

HOANG P, A stroll along the Canal or through White River Park is something I enjoy as well. Nothing brings us greater joy than to see our visits enjoying the parts of Indy we love the most. Thank you for your feedback. If you have any suggestions as to how we could improve the food and beverage experience we would... More 

Sussex, Wisconsin
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

Nice updated hotel, clean rooms, pretty views and easy to access breakfast in the morning. Great internet speeds. Stayed there for a conference and it easily connects to the SpringHill Suites and JW Marriott. Parking is underground and easy to access.

Helpful?
1 Thank Sarah B
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Sarah B, We are so happy to hear you had such a wonderful stay with us! The accessibility of our properties allows our guests to enjoy the amenities at all locations on the complex. We can't wait to have you back again to experience even more! More 

Pawcatuck, CT
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 19, 2016

I stayed 5/15 to 5/18/16 at this Courtyard. Business travel has taken me to several Courtyard facilities this year. This facility seemed to be in need of more maintenance than most. The biggest problem in my 14th floor room was lack of AC. It was 76 degrees the entire first night. i reported this in the morning and was told... More 

Helpful?
Thank gyro_12
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

gyro_12, I am so sorry to hear you were uncomfortable based on the temperature of the floor you were on. I too prefer to have the temperature nice and cool especially after returning from a long day. I can understand how this would be frustrating especially after being promised this would be taken care of. I am happy to share... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

This property is great. It is a new building built for the Super Bowl. The main areas are very clean and welcoming but also very modern. I stayed here for my wedding and my out of town guests were all taken care of. They really pay attention to the small details that's for sure. I would suggest this to anyone... More 

Helpful?
1 Thank Lhankins717
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Lhankins717, Congratulations! Thank you so much for choosing our property for such a special event. Your personal recommendation means so much to us. We hope your travels bring you back to see us again and again. More 

Sewell, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2016

Front desk was always very helpful & pleasant. Made us aware of the $5 taxi. All requests were answered promptly & correctly. Made visit very pleasant. You are asking too much & i already answered all of your questions

Helpful?
1 Thank sallymurthy
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

sallymurthy, Thank you for sharing this feedback with us. I am delighted to hear you were well taken care of while being our guest. We love sharing the best deals and local favorites with our guests. We look forward to having you back to share even more. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Indianapolis Downtown hotel is located in the heart of the Circle City and overlooks the beautiful White River State Park and historic Canal district. Connected to the Convention Center via skybridge with many major companies within a 2 min. taxi ride or 7 min. walk including Simon Malls, WellPoint, JP Morgan Chase, & Eli Lilly. Our downtown Indianapolis hotel is a TripAdvisor Certificate of Excellence Winner for our great location and outstanding service. Guests enjoy such perks as our upgraded free WiFi, self and valet parking options, room service and media library with boarding pass printing station. Families appreciate our guest rooms with pull-out sofas as well as our indoor pool and the IMAX Theater right across the street. A downtown Indianapolis hotel just 15 minutes from the airport, we're a great, easy option when in town next!m. ... more   less 

Additional Information about Courtyard Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $138 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Odigeo, Priceline and Travelocity so you can book your Courtyard Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#12 Green Hotel in Indianapolis
#34 Family Hotel in Indianapolis
#53 Business Hotel in Indianapolis
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