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Fairfield Inn & Suites Indianapolis Downtown

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Fairfield Inn & Suites Indianapolis Downtown
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245 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Indianapolis Downtown
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Showing 241: English reviews
Beaufort, South Carolina
Level Contributor
109 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 1, 2013

I booked on-line this morning. When I arrived after 7 pm I was told I must be mixed up and want another Fairfield/Marriott hotel in the city. It turned out they had my name spelled wrong. I don't understand how this could happen as the room was booked through my Rewards account. I was unhappy that they assumed that I... More 

Helpful?
Thank vlbvoyager
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for completing the online review regarding your recent stay with us. I do apologize for the confusion with locating your reservation during the check-in process. Also, our engineering team is checking the speed of our complimentary wifi access to make sure it is at the correct speed for our guests. I do appreciate you bringing these items to... More 

Crown Point, Indiana
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed September 24, 2013

The hotel is clean, the rooms and beds are comfy, the staff is friendly and helpful. That is what is mostly wanted by travelers going downtown Indy. The room rates are the most inexpensive and parking is discounted as well. By far the best value of any top quality hotel near Indy center. The amenities are lacking, however. The indoor... More 

Helpful?
Thank Sparkie0491
Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 13, 2013

This was a very nice stay. The room was small, but with the amount I paid through Hotwire it was understandable. The staff was very helpful, professional, and customer satisfaction was their number one goal. The hotel was very clean, and the location was very convenient to all downtown attractions. The breakfast in the morning was okay for the most... More 

Helpful?
Thank Brandon D
New York City
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 9, 2013

This property is attached to the JW Marriott (and is owned by Marriott). It is less expensive than the JW Marriott. Plus, it has free wireless in the rooms, and the JW Marriott charges a lot of $$ per day. It has a refrigerator in the room, and the JW Marriott does not. It has a larger, nicer bathroom. The... More 

Helpful?
Thank mostly_happy_camper
Fort Worth, TX
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 5, 2013

This hotel is part of the Marriott family and is one of three at this location (including the Marriott and the SpringHill Suites. You can connect to the others without going outside, and this is a lower-cost option if you have business in the big Marriott. While it has fewer amenities (e.g., no swimming pool, though you can swim in... More 

Helpful?
Thank Mike W
Jeffersonville, IN
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 3, 2013

We got a great rate from Hotwire and found out why immediately. The room was tiny. Not much bigger than an average bedroom and the view consisted the lovely parking garage wall w/the HVAC units below accentuating the vista. Upon check-in, I told the clerk we would be parking on the street, (since it is free on Sundays and holidays... More 

Helpful?
Thank Retha J
Luxembourg City, Luxembourg
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 1, 2013 via mobile

Hotel location is very central so most things To-Do are w/in walking distance. Maid service was so-so as she failed to make up our room the first day. Front desk was very helpful. Parking was convenient although the key card failed to work three times. Again, front desk helped out. Value is on par with service. I would definitely stay... More 

Helpful?
Thank Laurent S
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for completing the online survey of our hotel regarding your recent stay with us. Thank you for your compliments toward our Front Desk team and their level of service. We will be sure to recogize them for this. I do apologize for not having your guest room cleaned one day during your stay. My housekeeping team and I... More 

Cincinnati
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 31, 2013

This hotel is part of a complex that has the JW Marriott, Courtyard, Springhill Suites, and the Fairfield Inn all on one block, all sharing the same underground parking garage ($23/day for Fairfield Inn -- not sure if rate is different for other properties). There is a T.G.I. Friday's off the lobby of the Fairfield Inn, and an Italian restaurant... More 

Helpful?
Thank fredw1
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for completing an online survey and providing honest feedback regarding your recent stay with us. Thank you for your compliments on our staff service and cleanliness & upkeep. I apologize for the Hot Water challenges you experienced during your stay. We are looking into this during our readings and inspections process to ensure this is corrected. Also, I... More 

Cape Coral, Florida
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 29, 2013

Having stayed at this hotel for 6 days over the last two weeks, I can attest to a consistency in two problems, The first if you want to take a shower between 6:30 AM and 7:00 AM, be prepared to not have hot water, during this time the best you can get is a luke warm temperature. Additionally, at breakfast... More 

Helpful?
Thank regosnell
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for completing an online survey and providing honest feedback regarding your recent stay with us. I apologize for the Hot Water challenges you experienced during your stay. We are looking into this during our readings and inspections process to ensure this is corrected. Also, I apologize for the lack of regular coffee during breakfast throughout your stay. We... More 

West Seneca NY
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 15, 2013 via mobile

We spent three nights and enjoyed our stay. King size bed, room was clean, staff was very pleasant and helpful. The location was just a short walk from church, Lucas Field, minor league baseball, many restaurants and othe attractions. We did not use public transportation at all. There are wineries, casinos and shopping outlets within a reasonable driving distance. Complimentary... More 

Helpful?
2 Thank Tessdrews
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to post about your experience at our hotel. We are glad you were able to enjoy our location while while visiting Indy. Also, thank you for your compliments on our staff service and cleanliness. Thank you for providing feedback on the Wine Menu pricing for the restaurants here on-site. We will make sure our... More 

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites Indianapolis is adjacent to the Convention Center. Centrally located in the heart of this very walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and several world-class museums. Also nearby are the Eiteljorg Museum, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. This property features an on-site TGI Friday's, pillowtop mattresses, complimentary high-speed Internet Access, and breakfast. ... more   less 

Additional Information about Fairfield Inn & Suites Indianapolis Downtown

Address: 501 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $138 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Indianapolis Downtown 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Expedia, Travelocity and Priceline so you can book your Fairfield Inn & Suites Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Indianapolis Downtown Hotel Indianapolis
Fairfield Inn And Suites Indianapolis Downtown
Hotel Style:
#9 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#37 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
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