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Fairfield Inn & Suites Indianapolis Downtown

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Fairfield Inn & Suites Indianapolis Downtown
Fairfield Inn & Suites Indianapolis Downtown
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245 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Peru, Indiana
Level Contributor
308 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

When we have business in downtown Indy, which is fairly often, we usually stay at Marriott row (JW, Fairfield, Springhill, Courtyard). All the properties are nicely located to museums, convention center, zoo, river, restaurants, etc. The Fairfield is clean and well maintained. The staff were friendly and helpful. The rooms (and tv screen)are smaller than the other facilities, but are... More 

Helpful?
Thank RICART75
Salt Lake City, Utah
Level Contributor
18 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Picked this hotel as it was close to hospitals. All staff was very friendly and considerate. Daily breakfast was included. Eggs, meat, waffles, oatmeal, pretty much anything you would want. Very well presented. Would definitely stay here again. In house taxi service was a plus.

Helpful?
Thank William s
Glendale, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice accommodations. Breakfast included each morning. There is no pool in the hotel. You have access to the pool at Springhill Suites which is next door...you can use the underground parking garage to take the short walk. Fairfield, Springhill, Courtyard and the JW Marriott are all righty next to one another. Short walk to the mall and numerous restaurants located... More 

Helpful?
Thank Kiesha O
Management response:

Dear Kiesha, Thank you for sharing your experience at the Fairfield Inn Indianapolis Downtown. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Evansville, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel multiple times, and it is always wonderful. It is within walking distance of all of the attractions I enjoy going to, along with numerous restaurants. It is also easy to park and drive around the city from the hotel. The service is always top notch. And the guest rooms are clean and comfortable.

Helpful?
Thank Susan F
Naperville, Illinois
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect. Great bed with 4* pillows. Very friendly staff. Breakfast was the usual but no complaints. Parking in their garage was extra but worth it. They also had valet parking. The skywalk to the convention center is great...no need to go outside. We got there fine but had a hard time finding our way back. Everyone was so... More 

Helpful?
Thank roycefolks
Vail
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for work. Room was great and clean, bed was comfortable, breakfast was good. Service was excellent; everyone I came into contact with was professional. The front desk even provided me with a Band Aid when I came up with a blister from bad shoes. I would definitely stay here again just based on the customer service...but... More 

Helpful?
Thank alegriafury
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

alegriafury, Thank you for providing feedback regarding your stay with us! We're so glad you had an enjoyable stay, and we hope to host you again next time you're in town!! More 

Des Moines, Iowa
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I regularly stay at this hotel for work-related travel. The most important thing is that it is clean. However, it is in need of updating with respect to the tv satellite/cable provider and the fitness center equipment. The in-room tv has limited channels and knowing that the Fairfield is literally attached to JW Marriott, Springhill Suites and Courtyard there is... More 

Helpful?
Thank IArunner05
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

IArunner05, Thank you so much for providing feedback regarding your stay with us! We want each of our guest's experience to be a fantastic one, and I apologize that we have fallen short in this case. I have notified the appropriate hotel managers, so that they can address each of the issues. We do hope that you try us again... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a conference at the Convention Center - hotel was pretty booked, but we still received excellent service and excellent care. Rooms were clean, never had any issues, and even the breakfasts were quite good and the staff repeatedly replaced things and cleaned up. Even taking our plates to throw away for us while we sat and talked... More 

Helpful?
Thank Jane S
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Jane, Thank you for sharing your experience at the Fairfield Inn & Suites Indianapolis Downtown. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!... More 

Indianapolis
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Fairfield Inn & Suites for a conference and had a wonderful experience. Even though the hotel was full (there were 3 conferences running concurrently while we were there) I never felt like the staff was rushed or overwhelmed. Check in was a breeze. We requested a rollaway bed and we received it within minutes of... More 

Helpful?
Thank redeemedbygrace62
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you very much for sharing your experience you had with the Fairfield Inn and Suites on Trip Advisor. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Mindy More 

Asheville, North Carolina
Level Contributor
346 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 16, 2016

This Fairfield is part of what I call Marriottland, as the same block has. Springhill Suites and Courtyard, all three anchored by the massive JW Marriott. I've stayed here two or three time, and the rooms were typical for a Fairfield, as was breakfast. There is no pool but as a Rewards member I could go use the pool at... More 

Helpful?
Thank R C
Management response:

Dear RC, Thank you for sharing your experience at the Fairfield Inn Indianapolis Downtown. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites Indianapolis is adjacent to the Convention Center. Centrally located in the heart of this very walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and several world-class museums. Also nearby are the Eiteljorg Museum, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. This property features an on-site TGI Friday's, pillowtop mattresses, complimentary high-speed Internet Access, and breakfast. ... more   less 

Additional Information about Fairfield Inn & Suites Indianapolis Downtown

Address: 501 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $138 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Indianapolis Downtown 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Expedia, Odigeo and Hotwire so you can book your Fairfield Inn & Suites Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Indianapolis Downtown Hotel Indianapolis
Fairfield Inn And Suites Indianapolis Downtown
Hotel Style:
#9 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#37 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
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