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I've stayed at Springhill several times for GenCon (a large convention). Each stay has been pleasant. I recommend the hotel. It is a good value. Being connected to the convention center is convenient. The complimentary breakfast is very good. All staff were very polite and...More
I was expecting much more based on the positive reviews. The location was good. It was close to the state park and a few other points of interest for us, and it seemed clean. On the other hand, the beds were way too soft and...More
Response from CYSHSIndy, Manager at SpringHill Suites Indianapolis DowntownResponded August 19, 2014
I am sorry to hear we did not meet your expectation and the Springhill design does not meet your needs. We hope you will reconsider the Marriott family the next time you are in Indianapolis. Thank you for your feedback.
We only stayed for one night, but what a comfortable night it was. There is a refrigerator and microwave in every room. Amen! The staff and accommodations really make you feel at home. Right across the street from the museum and river plus close to...More
When I first entered the lobby the dirty carpets got my attention. I didn't care for their tacky, modern decor but I could overlook that as a matter of personal preference. The breakfast area was next to the lobby and people spilled over into it...More
Response from CYSHSIndy, Manager at SpringHill Suites Indianapolis DowntownResponded August 17, 2014
I will be sharing your feedback with our team and we will be addressing the issues with our housekeeping department. Thank you for your review.
Springhill Suites Indianapolis Downtown was conveniently located near many restaurants, Victory Field- Indianapolis Indians, and Indianapolis International Airport. From there, everything is within walking distance. Also, the rooms are nice and big and they are new. If you are staying with 4 people it fits...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$139 - $307 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be proven before posted. That's a HUGE claim that is totally damaging to a business. We are booked and plan to stay.
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months ago. I would love to know where it is still listed so we can have it removed. If you have a minute while you are here, I would appreciate speaking with you to find out where you saw the pool advertised. Additionally, the JW Marriott is the only hotel of our 5 hotels on the complex that has a pool. It is quite small and they have 1000 rooms. At this time, only the JW guests are granted access to the pool. Thank you.