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We recently stayed at the SpringHill Suites in downtown Indianapolis across the street from the Eiteljorg Museum. It's a beautiful area with walking trails and museums within walking distance. The hotel is not new and the mattresses are probably due to be replaced soon but...More
This is my second time staying at this hotel, so it does have its good points - the biggest of which is location. I love the location, especially being so close to the square and right next to NC Double A. The room itself is...More
1 Thank Jim P
Response from Joshua B, Kari Fraine, Asst. General Manager at SpringHill Suites Indianapolis DowntownResponded September 10, 2015
First thank you for taking the time to share such a detailed depiction of your recent stay with us. As a property manager this information is so valuable for improving our team. I was delighted to hear you were a returning guest! I...More
Great location downtown and access to all attractions. I needed a late check out for an afternoon event on a Saturday for my family in town. I spoke to the GM Josh Brandon who cheerfully granted us a late check out. The staff was very...More
We booked our stay here based on a stay at the same hotel in downtown Chicago. This hotel doesn't measure up to that one, but it was fine for our purposes. We took our grandkids for two nights and wanted to do as many things...More
Double room was nice, ample space, toilet separate from bath allowed greater flexibility. Liked having fridge also. Swimming pool was pretty pathetic -- tiny, unattractive, in the middle of traffic flow. Didn't like having to pay so much for parking, but was able to park...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$191 - $310 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be proven before posted. That's a HUGE claim that is totally damaging to a business. We are booked and plan to stay.
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months ago. I would love to know where it is still listed so we can have it removed. If you have a minute while you are here, I would appreciate speaking with you to find out where you saw the pool advertised. Additionally, the JW Marriott is the only hotel of our 5 hotels on the complex that has a pool. It is quite small and they have 1000 rooms. At this time, only the JW guests are granted access to the pool. Thank you.