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SpringHill Suites Indianapolis Downtown

601 W Washington St, Indianapolis, IN 46204-2712
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Guests1 room, 2 adults, 0 children
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SpringHill Suites
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The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary breakfast buffet and expansive fitness room.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Paid public parking nearby
Parking garage
Free internet
Public wifi
Breakfast buffet
Breakfast in the room
Fax / photocopying
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Flatscreen TV
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Good to know
Centrally Located
Hotel links
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672Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
Brittany displayed an amazing amount of poise and excellent customer service during our busy stay here. Not only did she have to deal with hundreds of Walmart store managers but also noisy kids. Great job Brittany from room 1243 WalMart Store Manager #3401
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What an amazing stay! The room was clean and had an amazing view of the city. The staff were super nice, helpful and resourceful especially Brittney Fox at the front desk! Would definitely stay again!!!
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This was the worst stay we have ever had at a Marriott. We received a message asking what time we would like to check it. We provided that and when we showed up we waited for a hour and a half. We checked back with the staff three times because they kept saying they were working with house keeping. Finally the third time checking back with them they mysteriously found out they had a glitch in the system. Got to our room and the carpets were soaked leading into the bathroom, there was hair in the shower and no conditioner in the shower caddy. Breakfast the next morning had no coffee in either carafe, no eggs, no bacon, no onion/pepper mix, no plates and no forks. With so many other options downtown, choose wisely and don't stay here.
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Review collected in partnership with this hotel
Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded 3 days ago
Thank you for taking the time to provide feedback. We appreciate you bringing the items you noticed to our attention so we can ensure they are used as coaching opportunities and corrected. We do our best to accommodate early check in requests and unfortunately cannot honor each and everyone. We would love another opportunity to serve you in the future.
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I travel with a service animal. Both she and I were treated like royalty: very friendly, helpful front desk staff, clean & comfy room, great bed for sleeping, delicious & plentiful breakfast, and nice connection to JW Marriott Hotel. I'll recommend it to all my friends & colleagues.
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Review collected in partnership with this hotel
Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded 3 days ago
Thank you for taking the time to complete a review. We are so happy that you felt like royalty and not only were you treated with respect, but also your furry companion. We look forward to welcoming you back if travel brings you into Indy in the future!
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We were in town for a wedding weekend and stayed at the SpringHill Suites. The wedding was at the zoo and this location was the perfect spot to stay. All of the hotel staff were very helpful, but especially Brittany B. She went above and beyond to get my room ready a little earlier than promised.The lobby of the hotel is very spacious and was the perfect place for a large group to gather and socialize. The family even had pizzas brought in. The complimentary breakfast was great! There was everything from waffles to scones, eggs, biscuits and gravy, fruits and cereals. The coffee was very good as well. If your staying downtown Indy, this is the place to be!!
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Review collected in partnership with this hotel
Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded 1 week ago
Thank you for your kind words about your stay and experience with the service you received by Brittany. It's great to see that she went above and beyond to ensure that your room was ready for an early check in and that you were able to enjoy time with your family with pizza. We are so happy to see that you felt this was the place to be in downtown Indy and look forward to welcoming you back in the future!
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$139 - $432 (Based on Average Rates for a Standard Room)
springhill suites indianapolis downtown hotel indianapolis
United StatesIndianaIndianapolisDowntown Indianapolis
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