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SpringHill Suites Indianapolis Downtown

431 reviews
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Traveler (50)
Room & Suite (38)
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Overview
  • Excellent50%
  • Very good36%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“toilet and sink”(14 reviews)
“tgi fridays”(17 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Heated pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from SpringHill Suites Indianapolis Downtown
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (431)Write a Review
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1 - 5 of 429 reviews
A TripAdvisor Member
3
Reviewed 1 week ago via mobile

First, the staff was more than welcoming and helpful. Jordan was able to help us out with a handicap accessible room with roll-in shower with no problem. The other associates we encountered were all great as well. The free hot breakfast was good with the...More

Thank A TripAdvisor Member
Response from Trisha K, General Manager at SpringHill Suites Indianapolis DowntownResponded 3 days ago

Thank you for providing feedback from your stay. My sincere apologies for the issue you had with housekeeping during your visit. This is certainly not typical of the level of customer service we provide, and I would be happy to look into what happened. I...More

Reviewed 3 weeks ago

What a great hotel! The staff is amazing, you got a great hot breakfast each morning, and you were connected to the conference center. The hotel is conveniently located near several great restaurants and shops. The room was very clean and spacious! Very happy I...More

Thank Nancy1243
Reviewed November 9, 2017

Concierge were very helpful. The hotel was connected to the skywalk so lots of places to visit within walking distance. Breakfast crew were friendly and cheerful. Valet parking was reasonable and they were very helpful in giving me direction to my car when I needed...More

Thank Sharron S
Response from Trisha K, General Manager at SpringHill Suites Indianapolis DowntownResponded 3 weeks ago

Thank you for the great review. We hope you will come back and visit us soon!

Reviewed November 3, 2017 via mobile

Stayed at SpringHill Suites multiple time in Downtown Indianapolis. Rooms are very clean and modern. Internet that works. Rooms are perfect for all occasions. Breakfast was worth eating. A lot of high school kids were around due to a school event in the downtown area....More

Thank Jonathan D
Response from Trisha K, General Manager at SpringHill Suites Indianapolis DowntownResponded 3 weeks ago

Thank you for taking the time to review our property. We are glad you enjoyed your stay!

Reviewed October 27, 2017

This was the worst hotel experience I've ever had. Check-in was difficult because the desk is right next to a party area, and I couldn't hear the clerk. A huge group checked out the next morning, but only one clerk was on duty. It was...More

Thank Russ M
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Traveler (50)
Room & Suite (38)
Dining (8)
Hotel & Grounds (56)
Bathroom (6)
Business Center & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Business Center with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
$111 - $305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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