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SpringHill Suites Indianapolis Downtown

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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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363 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Cincinnati, Ohio
Level Contributor
26 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The conference brought 7000 + women to the city. I think the hotel was not adequately prepared to handle that volume of women. The rooms were not ready for check-in. Breakfast was not replenished in a timely manner to feed their guests.

Helpful?
Thank yonorm
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

yonorm, Thank you for sharing this feedback with us. We are always looking for ways to improve for our guests. Indy attracts many large conventions throughout the year so the True Woman Conference should have been nothing new when it comes to managing large groups. I am so sorry you feel like we let you down. I will be taking... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff were friendly and efficient. Room was clean and comfortable with good space afforded for work and relaxing. Good location and well laid out to connect to other hotels close by via adjoining corridors. Staff accommodated my need for a late check out with no issues at all.

Helpful?
Thank andygrice2016
Lexington, Kentucky
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since our stay was up too the standards that I expect of the this chain, there is not much to stay. We were there for four days and the room was always clean and the staff friendly. I can say I learned a very valuable lesson however-- I reserved the room using a AAA Travel Card, but paid for it... More 

Helpful?
Thank poogie88
Memphis, Tennessee
Level Contributor
408 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Located right across from Victory Field and the museums, it's a perfect place to stay. Good restaurants are within half mile walk. The hotel eateries are actually very good, so no need to walk. The room was better than expected. Suite with mini fridge, microwave, large shower that is in a different room than the toilet. Only negative is that... More 

Helpful?
Thank eatbread
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

So fantastic to hear that your stay was better than expected! That is music to my ears. We look forward to having you back very soon as we are renovating at the end of this year to make your stay even better! More 

Texas
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was great - clean, spacious, quiet. We were in town for DCI Finals and wanted to walk to Lucas Stadium. The hotel is also within walking distance of several museums and the canal and a walking path downtown and great restaurants! There was a Starbucks in the adjoining hotel which took a few minutes to walk to, but... More 

Helpful?
Thank TexasHazelnuts
Rigby, Idaho
Level Contributor
266 reviews
254 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was in town for a convention at the massive Indy convention center. It's quite close to the hotel complex which includes this Springhill Suites as well as a Courtyard, a Fairfield, and a JW Marriott. A regular Marriott is just a block away. You can choose to walk outside to the convention center across one intersection, or take the... More 

Helpful?
Thank ajnuff
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We sure appreciate the time you took to post a review and for the kind words. I will be certain to share your comments with the team this week. Hope to see you again soon downtown. More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2016 via mobile

right in the heart of downtown Indy. very nice room that made it feel like a house and not a hotel room. cons were all the fees they tack on are kind of outrageous like the parking garage fee of $29 per night.

Helpful?
Thank Korey J
Manchester, United Kingdom
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

We stayed here for an event at the Lucas oil stadium as it was easy to walk too. Rooms were lovely, very spacious and clean. Breakfast, while free, was very busy and the choice quite limited. What they did offer was good quality. If we came to an event here again would definitely stay here again.

Helpful?
Thank Peter L
Mesa, Arizona
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed August 14, 2016

I visited this Marriott Hotel about the same time last year and enjoyed it so, well might as well go back this year. Found the Hotel to be the same great service and very spacious Suite with your own private sitting room and two Bathrooms. Good access to Lucas Oil Stadium where we were attending a 3 day event. They... More 

Helpful?
Thank palomah1
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We're so glad you decided to come back! We know you have many options to choose from in the downtown area. I have had the carpet issue address so no other guest will be affected in the same way. I am also please to share that we will be replacing all carpet throughout the building this year. Just another reason... More 

Brunswick, Maine
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 4, 2016

I've stayed here before and overall, it is your standard Springhill Suites with a few negatives. The staff acted like they didn't want to be there. We stayed at four Marriott properties during our five day trip and picked Indianapolis because a cavern we wanted to see in Bowling Green was flooded. The staff at the Indy property were the... More 

Helpful?
Thank Mushvandal
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your recent stay with us. It is disappointing to hear that our spirit to serve was not more apparent. We truly love what we do! We are capable of much, MUCH better. We look forward to proving it next time! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet, indoor pool, and fitness room. ... more   less 

Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204-2712
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $146 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
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