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Hilton Garden Inn Indianapolis Airport

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637 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Indianapolis Airport
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Showing 634: English reviews
Mansfield, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2016

Everyone was very nice and helpful, beyond expectations. Whenever I would pass by someone I was always asked if I needed anything or just said hello to. Very friendly atmosphere. Room was nice, food was great! When I had trouble with my card Krista was very helpful getting a card back to me and was courteous.

Helpful?
1 Thank jdmbmm
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear jdmbmm, I am happy to hear that you enjoyed your stay! Thank you for taking the time to mention our outstanding staff member and letting us know how much you enjoyed your stay. We look forward to seeing you again! Thanks, Genny Pickle More 

Nashville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2016

I stayed here for 3 nights and the service was exceptional. Cindy went above and beyond and always has a smile on here face. I will be very likely to stay here again at the Hilton Garden Inn Indianapolis Airport in the future.

Helpful?
1 Thank Joe K
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Joe K, Thank you for leaving us such an excellent review! It was a pleasure having your group here with us and we look forward to hosting future events! I will be sure to pass on the kudos to Cindy, she does an excellent job for us! We look forward to seeing you again soon! Thanks, Genny Pickle More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

I would like to comment on the EXCEPTIONAL breakfast I had before leaving the hotel. My waitress that morning ROXY, offered me the buffet or anything off the breakfast menu. ROXY was happy, friendly and efficient in taking my order and setting me up. I choose an egg white veggie omelet with sliced tomatoes and a piece of toast. The... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank nayhawaii
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear nayhawaii, Thank you for choosing to stay with us and for leaving us such a great review! Roxy and Krystal are definitely two of our outstanding staff members that take excellent care of our guests, I will be sure to pass on your praises to them. We look forward to serving you again the next time you are in... More 

Eleva, Wisconsin
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 9, 2016

We stayed here over Indy 500 weekend. My wife had business so I tagged along for vacation. The room was great, we had a handicap room which turned out perfect as we were traveling with a 6 month old so giving him baths worked great in there. The beds left a lot to be desired. They were suppose to be... More 

Helpful?
1 Thank Dustin S
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Dustin S, Thank you for staying with us and for taking the time to leave us a review! I am sorry to hear that the beds were not desirable and I am happy to let you know that we have brand new beds in the rooms, so the next time you or your wife are in the area we... More 

Gardena, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016

Thank you to Telecia, Danyelle, Fonda and everyone else who made our stay great! Everyone was kind and took care of all of our requests. The shuttle was also very helpful. Dick was really nice and made the ride smooth for us. Thank you everyone!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lauren B
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Lauren B, Thank you for leaving us such a great review! I will be sure to let the staff know that they left a lasting impression and to keep up the good work. We look forward to seeing you again the next time you are in the area! Thanks, Genny Pickle More 

Indianapolis, Indiana
Level Contributor
140 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed June 6, 2016

When booking hotel for park/stay we not told there would be an additional 30 dollars to the bill. When checking in they said we would not be charged 30 dollars extra. But when checking out they wanted to charge the 30 dollars extra. Confusing. When booking Stay and go package be sure to clarify the fees. The place was quiet,... More 

Helpful?
Thank mjb60
Kelly E, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear mjb60, Thank you for choosing to stay with us. We do have a parking package and if booked as a package the parking rate is included in your room rental. I am so sorry that we did not communicate this well during your visit. I'm glad we were able to take care of the charges and we hope that... More 

toronto, Canada
1 review
3 of 5 stars Reviewed June 6, 2016

shuttle was effeicient. room clean internet good gym basic but clean coffee avaiailbe 24 hours breakfast good dinner staff is very unfriendly and orders are not correct suggest going out for dinner no safe in the room

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terry P
Kelly E, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Terry P, Thank you so much for choosing to stay with us. I am so sorry to hear that you did not receive the high level of customer service that is required by the Hilton Brand. Thank you for sharing your experiencing and we will certainly address any issues. We hope to have you back in the future and... More 

Alexandria, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016

Lovely decor, excellent staff, good food, clean. The team went above and beyond to ensure we had everything we needed. Even Rick the shuttle driver was excellent. And the sirport is only 10 minutes away. You will be pleased.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jill B
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Jill B, Thank you for choosing to stay with us! I am happy to hear that you enjoyed your stay and I will be sure to pass along the job well done to Rick! We look forward to seeing you again soon! Thanks, Genny Pickle More 

california
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 4, 2016

we have stayed here a few times and have found that with its great location for airport access, knowledgeable and friendly staff, wonderful restaurant and bar area that is open and comfortable that serves tasty food. Outside tables off the bar/restaurant area are in a great area...........

Helpful?
1 Thank midwestlover
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear midwestlover, Thank you for leaving us a review and for choosing to stay with us! We look forward to seeing you again soon the next time you are in the Indianapolis area! Thanks, Genny Pickle More 

california
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 4, 2016

we have stayed here a few times and have found that every time we are here, it is a great experience. comfortable, good food and staff at the front desk and in the kitchen....and always clean and consistent service from this location.....

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank midwestlover
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear midwestlover, I am happy to hear that you enjoyed your stays with us! Thank you for taking the time to leave us a review and for your continued loyalty to our hotel. We look forward to serving you again soon! Thanks, Genny Pickle More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Airport

Address: 8910 Hatfield Dr, Indianapolis, IN 46241-9300
Location: United States > Indiana > Indianapolis
Price Range: $124 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels, Expedia, Hotwire, Orbitz, Travelocity, Priceline and Odigeo so you can book your Hilton Garden Inn Indianapolis Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis
Hotel Style:
#1 Family Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#9 Business Hotel in Indianapolis
#19 Romantic Hotel in Indianapolis
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