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Country Inn & Suites By Carlson, Indianapolis South

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193 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Chester, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel is in disrepair. The facade needs redone, the carpets need replaced, the rooms need refurbished. It is conveniently located to the Speedway and downtown Indianapolis, but unless they remodel, I don't recommend staying there.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Mary S
Vishal P, General Manager at Country Inn & Suites By Carlson, Indianapolis South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. New ownership has just taken over the hotel and will be performing a full interior and exterior renovation starting in October. Currently are main goal is to provide a clean room for the guest. We will review the... More 

Waverly, Iowa
Level Contributor
23 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Rated average based on price paid. Certainly an above average hotel but in their price range of rate them average. Nice breakfast. Lobby and eating area very nice. No exercise area which disappointed. Room was again just average. Clean but no wow's attached. Did have a swimming pool inside.

Helpful?
Thank BenTravlin
Hobart, Indiana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I rarely write a 4 star review however the reason I am is because of the customer service. My wife and I came here for a stay and at first the room we were put in was in pretty bad shape. The blinds were ready to fall down the over power of the scent from like a air fresher was... More 

Helpful?
Thank TheRealFact
Conway, South Carolina
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel since we love the country inn & suites and are frequent visitors to one in West Virginia. Unfortunately this hotel unexpectedly exceeded our disappointment :( in this hotel chain. The outside is already raggedy looking and the inside is very run down. We guessed this must be an old cheap motel that was given a facelift... More 

Helpful?
Thank yvem2015
Vishal P, General Manager at Country Inn & Suites By Carlson, Indianapolis South, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. Our hotel has been under new ownership since the end of April and are in the middle of a full interior and exterior renovation which will be completed in the next six months. We appreciate you taking the time share your experience. Your comments are... More 

Saint Paul, Minnesota
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel is in dire need of upkeep, excuse is that it is now under new ownership and revamping will be done but that does not excuse the poor experience for those staying there now. It should have been shut own and fixed! Makes me question choosing this brand again. Sheets are stained and ambiance is low rent

Helpful?
Thank avk7525
Vishal P, General Manager at Country Inn & Suites By Carlson, Indianapolis South, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. Currently the hotel is under the renovations process and will be completed in the next six months. The entire interior and exterior will be renovated to the Gen 4 Country Inn Scheme. We appreciate you taking the time share your experience. Your comments are valued,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Indianapolis South

Address: 4325 Southport Crossings Way, Indianapolis, IN 46237-4648
Location: United States > Indiana > Indianapolis
Price Range: $85 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Indianapolis South 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Indianapolis Country Inn
Country Inn Indianapolis South
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