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Red Roof Inn Indianapolis - Castleton

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Red Roof Inn Indianapolis - Castleton
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Natick, Massachusetts
Level Contributor
287 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is an average motel. It supplies, at a very reasonable price, the basics. The room and linen were clean. There was free wi-fi internet connection. There is also a guest laundry which we did not use as we had doe laundry at our previous motel. Still, that's what we are looking for on a long road trip: cleanliness, internet,... More 

Helpful?
Thank Scanner_Lewis
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location to Gen Con and also the state fair. The price was great, staff was helpful, and clean rooms what else can you ask for. I come here for these events every year and will return again. Really good upgrades. AP,Lauren and Tracy the Houskeeper really helped out through out the entire weekend. Thanks guys hope to see you... More 

Helpful?
Thank jillgamer7
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My son and I were visiting colleges in Indiana so this seemed to be a centrally located hotel, and had availability. While the desk clerk was pleasant, the room was less than desirable. Pictures had been moved and the holes not filled in. WiFi barely worked. Had to "jiggle" the deadbolt lock to get it to lock. Just an overall... More 

Helpful?
Thank 564gailc
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

Thank you for taking the time to comment about your recent trip to Red Roof Inn Indianapolis, Castleton. Your feedback is incredibly valuable and I want to sincerely apologize that your stay was disappointing from an overall perspective. We just recently had our internet provider come out to fix the internet situation. Also, we have cameras all over our property... More 

1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

Very clean, Affordable, Friendly, Great service over all! It was a short stay, but worth it and the money. Clean, comfortable, and "homey". I would stay there again if I had the chance. Very much approved of this hotel.

Helpful?
Thank cdavison96
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

We take pride in serving our guests and I’m happy to see we were able to meet and exceed your expectations. Be assured your feedback will be shared with the team. We hope to welcome you back soon! Sincerely, Loren Souder-Gilbert More 

Fort Wayne
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2016

The hotel is right off the Interstate and reasonably close to downtown Indianapolis without the downtown traffic and parking issues/fees. The entrance to the hotel off of Shadeland Ave. was not clearly marked, but we figured it out. Our room was small, but clean. There was plenty of hot water. The front desk person was courteous and helpful. This hotel... More 

Helpful?
Thank helgabeck
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

Thank you for your great feedback and be assured we'll share this information with the team. We’ll be looking forward to your return. Sincerely, Loren Souder-Gilbert More 

Marshall
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 16, 2016 via mobile

I booked 5 rooms for my team. I wasn't looking for much as we would just be sleeping at the hotel. First night, they checked me into a room that was already occupied. They corrected it and changed the room, but it was still a bit unnerving. Next room - dirty towel on back of hook, hair in bathtub, carpet... More 

Helpful?
Thank Timothy S
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

Thank you for taking the time to let us know of your recent experience and please accept my apologies for not meeting your expectations…or our own. Be assured we will use your feedback as a training tool for our associates. Again, we appreciate your patronage and hope you will continue to use our facility in the future. Sincerely, Loren Souder-Gilbert More 

1 review
4 of 5 stars Reviewed July 15, 2016

The location of the Hotel was right inbetween Indianapolis and the city of Nobelsville where I went to see a concert. Spent the day at the concert, and next day site seeing downtown. Loren at the service desk was very helpful and friendly to talk to. Helped us out with finding maps for us of downtown Indianapolis. Very helpful since... More 

Helpful?
Thank Christopher S
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

Thank you so much for your great feedback and I'm happy to see it was a pleasant experience for you. We certainly enjoyed your visit and hope you will continue to use our facility whenever you are in the area. Hopefully the maps that I was able to give you helped. I hope you enjoyed going downtown Sincerely, Loren Souder-Gilbert More 

Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 11, 2016

When we checked in, the room was filthy. The sheets had a large stain on them. The floors had not been cleaned and the tub was not clean. We were moved to another room that was not much better. When we went to check out, we were told that because we had been in the room for 30 minutes, we... More 

Helpful?
2 Thank 685elaine1
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

Please accept my apologies for the problems you experienced during your visit. This is not typical of our service and I will review your comments with my team. We will take corrective action. Thank you for the review. This will show our team what we need to work on in the future. Sincerely, Loren Souder-Gilbert More 

Fort Wayne, Indiana
Level Contributor
102 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 9, 2016

We checked in after seeing a show at Klipsch Music Center (or, as a longtime concert goer, I will always know it as Deer Creek). The night clerk was friendly, and prompt. She gave us a room with a king sized bed. The room was clean, everything worked; lights, TV, A/C. The bed was clean, carpet was cleaner than most.... More 

Helpful?
1 Thank Walby
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2016

We had a house fire came here best decision we made the hospitality the rooms are awesome bed you will melt inn and im not one for hotel beds but wow! Kevin was our housekeeper awesome very friendly anything I needed he gave and when we were in distress front desk Loren @ Pooja they were so kind I will... More 

Helpful?
1 Thank jnhollon
AP0827, Manager at Red Roof Inn Indianapolis - Castleton, responded to this review

Thank you so much for taking your time to give us a review. I'm very happy that you have decided to choose this hotel when you are in Indianapolis. This hotel has came a long way. Our staff takes pride in keeping all of our guest satisfied. I will be sure to pass on the word from this review. We... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
The family friendly non-smoking Red Roof Inn Indiana - Castleton offers comfortable accommodations at a budget friendly price. The hotel is within 10 miles of many family friendly attractions including Conner Prairie, Banker's Life Fieldhouse, The Children's Museum, and Indianapolis Museum of Art. Other attractions within a short drive include Indianapolis Motor Speedway and Hall of Fame, Monument Circle, Indiana Reparatory Theater, Lucas Oil Stadium, and Indianapolis Zoo. All guestrooms include free WiFi, flat screen TV, hairdryer and Iron & ironing board. Select rooms include microwave, refrigerator, and in-room coffee. All rooms are non-smoking. A business center and coin laundry are available for guest use. One well behaved family pet per room is welcome. Come check out all the hospitality the Red Roof Inn Indiana - Castleton has to offer. ... more   less 

Additional Information about Red Roof Inn Indianapolis - Castleton

Address: 8110 N Shadeland Ave, Indianapolis, IN 46250-2045 (Formerly Dollar Inn - Castleton)
Location: United States > Indiana > Indianapolis
Price Range: $68 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Indianapolis - Castleton 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Dollar Inn - Castleton Hotel Indianapolis
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