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Quality Inn of Indy Castleton

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Quality Inn of Indy Castleton
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97 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Grand Rapids, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would give this hotel 2-1/2 stars, mostly because of the room cleanliness, but there are no half stars. We stayed here for one night. The rooms said "100% smoke free," but room 110 apparently used to be a smoking room and they didn't bother to replace the carpet, paint or do anything else to remove the stale smoke smell... More 

Helpful?
Thank Sandi W
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience... More 

Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016

The rooms were very clean, fridge and microwave always nice. Fresh popcorn in lobby, w/ coffee and tea nice touch. Appreciated the staffs patience and professionalism as we worked out what looked to be an overcharge, but was actually an error with my bank! Breakfast above average. My family plans to return again soon while our family member has surgery... More 

Helpful?
1 Thank _wadeconniem
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed August 17, 2016 via mobile

Reasonable and competitive rates Well appointed rooms Very comfortable beds Lots of nice little perks to make you feel at home; fresh popcorn in the evenings. Always hot complimentary beverages Mini fridge and microwave in-room Free breakfast with scrambled eggs, sausage, fresh waffles, cereal, pastries, sticky buns, toast, bagels, juices, fresh fruit, yogurts and all the toppings. Very well stocked... More 

Helpful?
Thank rentalpropertiessbh
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Batavia, ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 15, 2016

This hotel is in a great location and it is maintained very well. We had a minor issue at check in but the front desk employee was very good in resolving it for us. The room was clean and smelled fresh, the king bed was marvelous. We had stayed here a few years ago when it was a Jameson hotel.... More 

Helpful?
Thank Batboy46
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Fond du Lac, Wisconsin
Level Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed August 14, 2016

Quality Inn provided a clean room, comfortable beds and pillows and a great breakfast. Everything you need when traveling! The staff was helpful and very friendly. They gave some wonderful suggestions for dinner restaurants nearby. This type of service rates a return visit.

Helpful?
Thank Judi B
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Valparaiso, Indiana
Level Contributor
2 reviews
5 of 5 stars Reviewed August 11, 2016 via mobile

I have stayed at this hotel three times now for business, and honestly I'm hoping there's a fourth time when I have to drive back this way in a month. Everyone I have met on staff is incredibly professional and super sweet. The hotel is kept clean, breakfast(usually eggs&sausage, waffle maker, fruit, bagels, etc) is always warm and ready to... More 

Helpful?
Thank travel_forever0902
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 27, 2016 via mobile

The hotel is average at best. For the price, expected better. If you are a clean freak, go elsewhere. There was stained carpet in the hallways. Tub did not drain well, so stood in a puddle while showering. The bed was okay, but pillows were bad.

Helpful?
Thank Frank B
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience... More 

South Bend, Indiana
1 review
4 of 5 stars Reviewed July 25, 2016 via mobile

Pleasant stay and reasonable price. The room was clean and the staff was friendly. I was in town for a training session and the hotel was centrally located. One of the cute perks was the complimentary popcorn in the lobby.

Helpful?
Thank Kiana S
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Virginia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

We enjoyed the visit overall. The beds were comfortable. The staff was very nice and the breakfast area was well stocked. The bathroom in our room was somewhat awkward and a couple areas needed attention. I have attached pictures. When I got in the tub to relax I noticed black grime in the rim of the toilet and some black... More 

Helpful?
Thank jenfwed
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience... More 

1 review
5 of 5 stars Reviewed July 17, 2016 via mobile

Everyone we dealt with was wonderful! George made booking for our group so easy and we were well taken care of. We had some unique requests and all were met. Definitely an affordable place in a convenient location. Thank you!

Helpful?
Thank Shaunda B
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn of Indy Castleton

Address: 8380 Kelly Ln, Indianapolis, IN 46250-1665 (Formerly Jameson Inn)
Location: United States > Indiana > Indianapolis > Castleton
Price Range: $69 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Indy Castleton 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Jameson Inn Of Indy Castleton Hotel Indianapolis
Signature Inn
Jameson Inn Indianapolis
Indianapolis Jameson Inn
Hotel Style:
#8 Best Value Hotel in Indianapolis
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