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Hyatt Place Indianapolis Airport

Traveler (92)
Room & Suite (42)
Dining (22)
Certificate of Excellence

About

#20 of 191 hotels in Indianapolis
Location
Cleanliness
Service
Value
Certificate of Excellence
Everyone needs a place to lay their weary head. For travelers visiting Indianapolis, Hyatt Place Indianapolis Airport is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Hyatt Place Indianapolis Airport makes it easy to enjoy the best of Indianapolis. Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and Hyatt Place Indianapolis makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including room service. In addition, guests can enjoy a pool and a lounge during their visit. As an added convenience, there is free parking available to guests. For those interested in checking out Indy Racing Experience (2.5 mi) while visiting Indianapolis, Hyatt Indianapolis is a short distance away. While you’re here, be sure to check out some of the pubs, including Kazablanka, The Library Restaurant and Pub, and Checkered Flag Tavern, all of which are a short distance from Hyatt Place Indianapolis. If you are interested in exploring Indianapolis, check out one of the gardens, such as Indianapolis Museum of Art, White River State Park, and Garfield Park Conservatory & Sunken Garden. Whether you’re traveling for business, pleasure or both, Hyatt Place Indianapolis Airport is sure to make your visit to Indianapolis one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
747Reviews
11Q+A
42Room tips
Traveler rating
  • 384
  • 226
  • 85
  • 35
  • 18
Time of year
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Popular mentions
Great place to stay. Close to highways. Has an outdoor pool which was foggy. We were there for softball tournament so girls wanted to swim. That is the only negative thing I can say about the stay. Staff was great and overall and loved rooms.
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Review collected in partnership with Hyatt Hotels
Response from BillS3849, General Manager at Hyatt Place Indianapolis Airport
Responded yesterday
Thank you for your feedback, we are so sorry to hear about the experience with our pool! We did have some issues with the color/fogginess recently as the weather and temperatures have created some challenges, but we did get it rectified and the pool is back to crystal clear! Sorry again of the inconvenience. We hope to see you again when you travel back through Indy!
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Nice hotel and staff are very helpful. Not the first time stay in Hyatt Place. It is good for family travel that twin beds with one sofa bed could take up to 5 persons in one room. Free breakfast with hot food.
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Review collected in partnership with Hyatt Hotels
Response from BillS3849, General Manager at Hyatt Place Indianapolis Airport
Responded yesterday
Thank you so much for your feedback, we hope to see you again soon!
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There was nothing around this hotel to do or places to eat. It was in a sketchy part of town, so keep driving to find something else. Very over-priced, breakfast was terrible, the atmosphere of the staff was, "We know we are at the bottom, and we will stay here."
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Review collected in partnership with Hyatt Hotels
Response from BillS3849, General Manager at Hyatt Place Indianapolis Airport
Responded 1 week ago
We are so very sorry to hear of the service you experienced at our hotel. We do not like to think of our hotel at the bottom, but if our service was perceived this way, I can assure you we will address accordingly with our team. I am very embarrassed to hear of our lack of service, as well as the quality of the breakfast you experienced. I hope you can consider giving us a second opportunity to serve you should your travels bring you back to Indianapolis, so you can experience our hotel the way you should have the first time.
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Horrible personal room was not cleanthe staff was horrible! Very dissatisfied I am appalled by how the staff acted and their comments to the guest.I do not recommend this place to anyone. I will be contacting corporate!
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Review collected in partnership with Hyatt Hotels
Response from BillS3849, General Manager at Hyatt Place Indianapolis Airport
Responded 1 week ago
So sorry to hear of your comments, and very embarrassed that you experienced service at our hotel of this nature. I can assure you that your comments will be shared with the team and addressed accordingly. We hope you can give us a second opportunity to serve you should your travels bring you back to Indianapolis.
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The staff was awesome especially the black shuttle driver. He was entertaining and funny. The Hotel was booked with about 1000 youth baseball players that were out to play ball and have fun. The staff was understanding and accommodating. I would recommend this hotel to anyone visiting indy. Rooms were clean. Beds were comfortable and pillows were marvelous.
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Response from BillS3849, General Manager at Hyatt Place Indianapolis Airport
Responded 1 week ago
Thank you so much for your feedback, we are glad you enjoyed your stay, as well as Mark's, our shuttle driver, entertainment (He is quite the character). We hope to see you again soon!
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Previous
PRICE RANGE
$129 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place indianapolis airport hotel indianapolis, hyatt indianapolis airport
FORMERLY KNOWN AS
AmeriSuites
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
135
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