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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Traveler (1)
Room & Suite (21)
Dining (2)

Overview

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5350 W Southern Ave, Indianapolis, IN 46241-5510See on map
AMENITIES
Free Wifi
Free parking
Breakfast included
Air conditioning
Pool
Non-smoking hotel
Suites
2.5 Star accommodation
Additional information
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Rooms
Jul 28Jul 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (35)
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1 - 5 of 34 reviews
Reviewed June 11, 2019 via mobile

My company put me up here over the weekend while they worked on my truck and I was pleasantly surprised with this hotel. It has a kitchenette with a dishwasher, small microwave, a two burner range top (and maybe a oven but I don’t remember...More

Date of stay: June 2019
Thank Coasterjunky
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded June 11, 2019

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen amenities, along with the service of our team. However, we regret your...More

Hotel's Favorite
Reviewed December 2, 2018 via mobile

Staff are detailed oriented and attentive to their customer's needs/desires. Warm and cozy atmosphere. I'm a nightshift worker and was given a "daysleeper" magnet to ensure I wasn't disturbed during the day, room cleaned at night too. Rachel is AMAZING! Made sure we had a...More

Date of stay: November 2018
Thank Renae S
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded December 2, 2018

Renae, thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team including Rachel and Nadine has appreciated you for...More

Reviewed May 5, 2019 via mobile

For the the price I expected a bit more . The rooms (we rented 2) was outdated and had a musty smell. The air conditioner worked but struggled to keep the room cool. The beds were uncomfortable and the pillows were not good. The breakfast...More

Date of stay: May 2019
Thank Joe E
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded May 5, 2019

Joe, Thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize for falling short of your expectations for a stellar visit. Your feedback for the issues you had with the overall condition and the problems of your room along...More

Reviewed April 29, 2019

I just returned home from a three day stay at this hotel. It was a very mixed bag of experiences, some good. But the ones that were not good, were enough to say I will absolutely not stay here in the future. After more than...More

Date of stay: April 2019
Thank TOBruce
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded April 29, 2019

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a...More

Reviewed March 25, 2019 via mobile

Several weeks prior to a much anticipated spring break trip abroad, I made hotel reservations near the Indianapolis Airport through ParkSleepFly.com. We would drive to Indianapolis, stay over a night, take our flight, fly back, stay over another night before driving the two hours home....More

Date of stay: March 2019
Thank drkate75
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded March 26, 2019

Thank you for writing us back. It is disappointing to know we couldn’t accommodate you this time. Please accept our apologies for the inconvenience caused due to the reservation issue and the poor service you received from our associates at front desk. We consider your...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free parking
Pool
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Air conditioning
Business Center with Internet Access
Meeting rooms
Microwave
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Beachfront
Restaurant
Bar/Lounge
Room service
Room types
Kitchenette, Suites, Non-smoking rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-smoking rooms, Family Rooms
Number of rooms
120
Price range
$86 - $229 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe
Also Known As
Extended Stay Deluxe Indianapolis-Airport-w Southern Ave Hotel Indianapolis
,
Extended Stay Indianapolis
,
Indianapolis Extended Stay
,
Extended Stay America Indianapolis
Location
United States > Indiana > Indianapolis
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-smoking rooms, Family Rooms
Number of rooms
120
Price range
$86 - $229 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe
Also Known As
Extended Stay Deluxe Indianapolis-Airport-w Southern Ave Hotel Indianapolis
,
Extended Stay Indianapolis
,
Indianapolis Extended Stay
,
Extended Stay America Indianapolis
Location
United States > Indiana > Indianapolis

Photos

Traveler (1)
Room & Suite (21)
Dining (2)
Pool & Beach (1)
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Questions & Answers
Ask a question
Whitaker1214
April 13, 2016|
Answer
Response from Karen D | Reviewed this property |
I'm sorry, I don't know. Our stay was paid for by my husband's company.
0
Votes
ChooiPing
December 21, 2015|
AnswerShow all 6 answers
Response from Kenneth M | Reviewed this property |
Don't stay here m8, trust me.
0
Votes
ren w
February 8, 2015|
Answer
Response from Adrian V | Property representative |
service hours for the shuttle are 5AM-9PM
0
Votes

Room Tips

"away from outside doors"
TOBruce
Apr 29, 2019
Read review
"No good rooms here"
Julee37
Oct 23, 2017
Read review
"Definitely get a room on the 'away' side of the interstate."
DealHawk2
Apr 6, 2017
Read review
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