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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

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Overview
  • Excellent56%
  • Very good27%
  • Average0%
  • Poor13%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness center
2 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (22)
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12
6
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LanguageEnglish
12
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3
1
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All reviewsinstant oatmealrecommend this hotelroom was cleanfront desk staffgreat hotelesadishwasherpropertyshower
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1 - 5 of 22 reviews
Reviewed 2 weeks ago

Most of the Extended Stay/Homestead Suites I've stayed in had nice, new, clean appliances, but this one didn't. The appliances and some of the furniture were old, worn, and dirty. The fridge and kitchen were dirty when I arrived. You have to ask the front...More

Thank ShaoKahn18
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 2 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Hotel's Favorite
Reviewed November 27, 2017

This is my first time stayed in Extended Stay America. The room was clean and nice with a very comprehensive kitchen, including a full sized refrigerator. The front desk staff, Raymond, was very friendly. Overall the stay was joyful. It would be better if the...More

Thank jwtnny
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded November 28, 2017

Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest and we look...More

Reviewed March 18, 2018 via mobile

Staff was friendly and accommodating. Room was clean and on par with what you'd expect. The pool area was closed for the season during my visit. Check in was quick and easy. The common areas and grounds were clean and well kept.More

Thank Jon F
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded March 19, 2018

Jon, thanks for being our guest and reviewing your experience at our hotel. We are glad to read you liked the service provided by our courteous staff and that you were impressed with your well-appointed room. It was a pleasure having you with us, and...More

Reviewed December 17, 2017

The only issue I experienced was some of the outlets were not working. The room was very nice and very clean and I had no issues other than the electrical. The staff was extremely friendly and the reservation was easy online.More

Review collected in partnership with Extended Stay
Thank Keona S
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded December 18, 2017

Keona, thanks for staying at Extended Stay America and for the feedback. We are glad to read you were impressed with your spotless room and that you liked the service offered by our staff. We value your observation and have taken a note of it....More

Reviewed December 4, 2017 via mobile

Recently stayed at this property for the Big Ten Championship and would not recommend. Rooms are outdated and there is an oil refinery close by and the air smells. The air from the outside stunk up our room. The heating/cooling units are outdated and not...More

Thank DanOyer
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded December 4, 2017

Thank you for your review. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Center with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$95 - $221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$95 - $221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Questions & Answers
Ask a question
Whitaker1214
April 13, 2016|
Answer
Response from Karen D | Reviewed this property |
I'm sorry, I don't know. Our stay was paid for by my husband's company.
0
Votes
ChooiPing
December 21, 2015|
AnswerShow all 6 answers
Response from Kenneth M | Reviewed this property |
Don't stay here m8, trust me.
0
Votes
ren w
February 8, 2015|
Answer
Response from Adrian V | Property representative |
service hours for the shuttle are 5AM-9PM
0
Votes
Room Tips
"No good rooms here"
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"Definitely get a room on the 'away' side of the interstate."
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