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Embassy Suites by Hilton Indianapolis - North

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Embassy Suites by Hilton Indianapolis - North
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1,243 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
Fort Wayne, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Room was nice and spacious, bathtub was somewhat clean and comforter had some hair, stung by bees in lobby area. Breakfast was good. Make sure to checkout on time or your key will be inactivated immediately at checkout time and you won't be able to get in your room unless you go to the front desk. Wi-Fi wasn't working.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marcela S
Chicago
Level Contributor
153 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property is located about 25 minutes North of Indianapolis Airport and is convenient to any business one has in the Carmel, Indiana area. The rooms of this hotel look like they have been recently renovated. However, the lobby area is in dire need of renovations. This is a pretty basic Embassy Suites with really friendly front desk staff, which... More 

Helpful?
Thank LiscomeBay
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Sturgis
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was fantastic! The complimentary breakfast and cocktail hour were above and beyond what is normally served at hotels. The inner courtyard was beautiful. The beds were very comfortable. I travel a lot for business and I definitely recommend this property.

Review collected in partnership with this hotel

Helpful?
Thank Tammy R
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the... More 

2 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

I booked are reservations checked in I couldn't get my room cause I dudnt have the amount of the room on my card,so I asked if I could pay with cash instead.the lady told me no!!! I've Never been more disappointed since I've been coming there I don't think I will be staying there anymore.

Helpful?
Thank Linda F
Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

I would stay here anytime I am in the Indy area! The staff was friendly, it was easy to book, and they gave me the same prices as any of the discount web-sites like Hotel.com and Travelocity. It was worth calling and getting the human experience and working with the staff.

Review collected in partnership with this hotel

Helpful?
Thank lfraker
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest... More 

San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is near an industrial plant that pollutes the air with noxious fumes that make the air unbreathable. One night my room was terrible and I couldn't sleep because of the terrible odor coming from the outside. The bad air was sucked in through the airconditioning. Opening the windows was out of the question. The next night the wind... More 

Review collected in partnership with this hotel

Helpful?
Thank selway1
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. More 

Yorktown, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

I have pictures to show flatten strawberry on carpet, used hand soap. 1st room air conditioning problem. 2nd room definitely used by someone else--wet hand towel, soap bar out of box and soap was wet. Made me come down on the very slow elevator to get key for 2nd room, wanted me to return key from 1st room to front... More 

Review collected in partnership with this hotel

Helpful?
Thank 679carolyn
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

I am so sorry you found your room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I can assure you that we will review your comment with the housekeeping team to reexamine our practices to see... More 

Floyds Knobs
1 review
4 of 5 stars Reviewed 1 week ago

The front desk staff did not know how to handle it big group with a check from the school. He got easily flustered and then gave us one key per room when we had 5 boys staying there and I reminded him repreatedly.

Review collected in partnership with this hotel

Helpful?
Thank Mary P
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to let us know of your experience at the hotel. I am very sorry that you did not find the team members to be hospitable. As a hotel we strive to have the best customer service and clearly we let ourselves down as well as you. I can assure you that we will share... More 

Youngstown, New York
1 review
3 of 5 stars Reviewed 1 week ago

Diamond amenities were not offered or placed in my room. (2 bottles of water and a snack). I was informed on my hilton app that they would be in my room. This did not occur during my stay at the hotel.

Review collected in partnership with this hotel

Helpful?
Thank todd_dimascio
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We do show you participated in the digital key program, we do apologize about the confusion all Hilton Honor amenities are available... More 

Chicago
1 review
5 of 5 stars Reviewed 1 week ago

The quietest hotel I ever stayed at. Be careful or you might sleep through the free breakfast. The breakfast is worth getting up for. The evening reception was very relaxing and had a nice variety if snacks and beverages.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank marilynm702
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Location: United States > Indiana > Indianapolis
Price Range: $180 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Hotels.com, Orbitz, Odigeo, TripOnline SA, Hotwire, Travelocity and Priceline so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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