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Candlewood Suites Indianapolis

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106 Reviews from our TripAdvisor Community

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Showing 103: English reviews
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We just spent 4 nights here and it was great! To be honest, it's not a 5 star hotel, as in there's no valet, or anything fancy, but if your looking for a clean, nice place to stay this is it! We booked a suite because we wanted the kitchenette. It was great, had everything you needed including dishes, silverware,... More 

Helpful?
Thank Heather Waters S
1 review
1 of 5 stars Reviewed July 15, 2016 via mobile

I recently stayed there and I must admit that the young lady that worked that night I believe that her name is Jenna. But she was very rude and had a snotty attitude. I would not recommend anyone to star here and if this is the way the staff conducts customer service then I feel very bad for anyone that... More 

Helpful?
Thank Msstarks
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Msstarks, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to deliver... More 

Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2016

We found this hotel when we had a bad experience at a prior hotel. I called the Candlewood and explained our situation to the front desk manager. He was extremely nice and stated that he had some empty rooms and that we could check in prior to the regular check in time. The room was very nice and clean. They... More 

Helpful?
1 Thank 685elaine1
Orlando, Florida
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 24, 2016

I liked the hotel other than the fact they do not have breakfast and delivery options were limited. Accommodations overall, clean. The bed dipped in the middle...probably time for a new mattress... Also, housekeeping only comes once a week... so you have to come down to the desk to get fresh towels and linen...I would stay at the Drury if... More 

Helpful?
2 Thank Ryan0889
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Ryan0889, Thank you for your stay and leaving us a review. We are glad to hear you found our accommodations clean. However, we apologize the bed was not to your liking. We keep our housekeeping to the highest standards, we are sorry if we fail to meet your expectations. Please be assured that all comments are acted upon and... More 

1 review
4 of 5 stars Reviewed June 20, 2016

The room proved to be a very nice room with plenty of space. I was impressed that the air conditioner was not overly loud like so many other hotels. The kitchen was serviceable and suited my needs. The only issue was that the cable cord was physically broken. Oddly enough, I had tools that were able to repair it, so... More 

Helpful?
Thank Brad H
Front Royal, Virginia
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed June 6, 2016

We arrived tired with our 8 year old ready to relax, but when we got to our room, we found out we had booked a queen suite that didn't have a pull out couch and no room for a roll away for the 8 year old. Would have been doable if the bed was really a queen, but it was... More 

Helpful?
Thank BG1963
Vicksburg, Michigan
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

I and my boyfriend stayed here 4 nights while the Mecum Auction was going on at the fairgrounds. It's clean, quiet and I had no issues. Staff very nice, helpful. Close to alot of restaurants. Only thing I can say is the bed was a little hard and it was beat the clock to get to the pool and hot... More 

Helpful?
Thank DentalDiva67
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear DentalDiva98, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be very nice and our location to be convenient. However, we would like to apologize for falling below your expectations regarding our beds. We also regret the issues you had with at... More 

Tomball, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2016

Stayed three nights while in town visiting friends. The hotel staff was very nice and accommodating and our room was nice, clean and comfortable. It was my first time staying in a Candlewood Suite and I will definitely consider them again in the future. Having the kitchenette was very convenient and saved us money. The hotel is very dog friendly.... More 

Helpful?
Thank txvig
Fort Wayne, Indiana
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2016

I have only stayed at this location one time. However, the check-in process was quick and the person at the desk did remember to thank me for my membership to the IHG Rewards program. My room was very comfortable upon arrival. The air was on and the room was clean. The internet was a little tricky at first, but I... More 

Helpful?
Thank John A
Paris, France
Level Contributor
151 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed March 20, 2016 via mobile

Had three nights here in March and due to multiple events in the city there were no rooms available so ended up here. Room big and apart from the small Telly all was ok. No restaurant on site and no retail nearby so without a car it was a little inconvenient but a small "store" on site was ok for... More 

Helpful?
Thank Pip T
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Pip T, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not overly impressed with our property particularly with our location and the amenities that we have to offer. Rest assured, your comments will be shared with our management team to properly address your concerns. Again, thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Indianapolis Northwest Candlewood Suites hotel. When the comforts of home sound good after a long day, the Indianapolis NW Candlewood Suites is conveniently located and uniquely designed for the extended stay traveler. Less than 10 miles from the Indianapolis Motor Speedway, Lucas Oil Stadium, the Convention Center and downtown, we are conveniently located one block east of I-465 in Park 100 for quick access to the Indianapolis International Airport and any major point of interest or attraction in Indianapolis. Whether you are here for business or pleasure, you will find our design creates a functional work/home environment. We keep you connected with high speed Internet, free fax service and business center. And when you want to disconnect, our indoor pool, 24 hour exercise facility and outdoor barbecue gazebo will help you unwind. You ll feel at home with a fully equipped kitchen, spacious room, on-site convenience store, complimentary guest laundry and free entertainment library of CD s and videos at the front desk. For sporting events, shopping, nightlife, business travel or when you just need a place in town that feels like home, we invite you to experience the comfort of the newly constructed Indianapolis Northwest Candlewood Suites! ... more   less 

Additional Information about Candlewood Suites Indianapolis

Address: 8111 Bash St, Indianapolis, IN 46250-2037
Location: United States > Indiana > Indianapolis > Castleton
Price Range: $96 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Indianapolis Candlewood Suites
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