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    Holiday Inn Indianapolis Downtown

    515 S West St, Indianapolis, IN 46225-1139
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    8/7/2017 8/8/2017
    $125
    $118
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    Traveler (53)
    Room & Suite (29)
    Pool & Beach (3)
    Holiday Inn Express Indianapolis Downtown City Centre
    248 reviews
    #43 of 182 hotels in Indianapolis
     
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    Overview
    • Excellent36%
    • Very good32%
    • Average13%
    • Poor8%
    • Terrible11%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Indianapolis Downtown
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    Holiday Inn Express Indianapolis Downtown City Centre
    248 reviews
    #43 of 182 hotels in Indianapolis
     
    Staybridge Suites Indianapolis - City Centre
    210 reviews
    #29 of 182 hotels in Indianapolis
     
    SpringHill Suites Indianapolis Downtown
    413 reviews
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    983 reviews
    #19 of 182 hotels in Indianapolis
     
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (275)
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    There are newer reviews for Holiday Inn Indianapolis Downtown
    See the most recent reviews

    11 - 15 of 270 reviews

    Reviewed December 2, 2016

    WARNING! DO NOT STAY HERE! DO NOT USE CHOICE HOTELS! This hotel/company has a 14 day cancellation policy that they do not communicate prior to the reservation. They print bold red type about parking fees during special events but not the 14 day cancellation policy....More

    1  Thank Casperthound
    Response from IndyGirl23, General Manager at Holiday Inn Indianapolis DowntownResponded December 3, 2016

    Dear Casperthound I am so sorry that you have found it necessary to write this very negative and partially untrue review of the Comfort Suites City Centre. This weekend, as I explained to you on the phone, is the Big 10 Championship game. It is...More

    Reviewed November 29, 2016 via mobile

    This hotel was beautiful. Great downtown location. From the moment I walked in I was impressed. The lobby is very modern with updated décor. My checkin was very quick. The room was spacious, the bed was awesome, and the shower was great. For the price...More

    Thank Angel T
    Response from IndyGirl23, General Manager at Holiday Inn Indianapolis DowntownResponded November 30, 2016

    Dear Angel T Thank you for taking the time to write a review after your recent stay. We are so glad you had a pleasant, comfortable stay! We do hope to see you again soon! Katie Stuart General Manager

    Reviewed November 24, 2016 via mobile

    Great location! Lots of things within walking distance. Very close to the stadium. The Hotel Staff was overwhelmed - They had to know there was a game today. They need to plan accordingly for game days.We had to pay for parking here. Staying at the...More

    Thank Stacy W
    Response from IndyGirl23, General Manager at Holiday Inn Indianapolis DowntownResponded November 30, 2016

    Dear Stacy W Thank you for taking the time to review the Comfort Suites City Centre after your recent stay. I am so sorry you felt the staff was overwhelmed. We, of course, did know that there was a Colts game. However, we just cannot...More

    Reviewed November 14, 2016

    Was VERY Disappointed with this hotel. Our room was dirty. Carpet was stained and not vacuumed. Dried puke in trash can and on carpet. Shower had red mold on walls and floor was dirty. Then you think about the price we paid. They totally stuck...More

    Thank skicrazi
    Response from IndyGirl23, General Manager at Holiday Inn Indianapolis DowntownResponded November 30, 2016

    Dear Skicrazi Thank you for your comments regarding your recent stay at the Comfort Suites City Centre. I am so sorry you were displeased with your stay. I do hope that you brought these issues to our attention during your stay so we could make...More

    Reviewed October 23, 2016

    Our room was nice with a view of the Lucas Oil Stadium. Clean and plenty of room. The lobby was just renovated. Good breakfast. Staff was friendly and helpful. There is a shuttle but they charged $5 per trip not by the person. Close for...More

    Thank staceyj1965
    Response from IndyGirl23, General Manager at Holiday Inn Indianapolis DowntownResponded November 4, 2016

    Staceyj1965 Thank you for taking the time to review the Comfort Suites City Centre. We appreciate your feedback and we are glad that you enjoyed your stay. Katie Stuart General Manager

    Holiday Inn Express Indianapolis Downtown City Centre
    248 reviews
    #43 of 182 hotels in Indianapolis
     
    Staybridge Suites Indianapolis - City Centre
    210 reviews
    #29 of 182 hotels in Indianapolis
     
    SpringHill Suites Indianapolis Downtown
    413 reviews
    #34 of 182 hotels in Indianapolis
     
    Hampton Inn Indianapolis Downtown Across from Circle Centre
    983 reviews
    #19 of 182 hotels in Indianapolis
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • $132 - $254 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, IHG, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Indianapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Comfort Suites City Centre Hotel Indianapolis ,
    • Comfort Suites Indianapolis ,
    • Indianapolis Comfort Suites
    Add Photo Photos
    Traveler (53)
    Room & Suite (29)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (38)
    Bathroom (3)
    Business Center & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mtoppe27
    October 7, 2016|
    AnswerShow all 3 answers
    Response from ida R | Reviewed this property |
    Yes a shuttle is available. We had 2 rooms. We paid $5 per room one way and rode the shuttle. It was worth it. The driver was courteous and very helpful. Decided to walk back and enjoy the atmosphere. We were very happy... More
    0
    Votes
    Jeff G
    August 9, 2015|
    Answer
    Response from Lynette K | Reviewed this property |
    We used the Booking site(sorry this web site will not allow me to state the entire website) and had no issues. It's the only travel site we use anymore because of the situation you had. I also call a few days in advance to... More
    0
    Votes
    StacyK324
    March 27, 2015|
    Answer
    Response from Alexis M | Property representative |
    Hi Stacy! Thank you for asking! Yes, parking is $20 due to our downtown location. However, we do not charge you for a safe at all! Let us know if you have any other questions!
    0
    Votes
    Room Tips
    "Ask for a new room"
    Read review
    "Great location less than average rooms"
    Read review
    "Read the fine print!"
    Read review
    "Was close to elevator would not be so close next time."
    Read review
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