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Holiday Inn Indianapolis Downtown

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Traveler (55)
Room & Suite (29)
Pool & Beach (4)
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Overview
  • Excellent36%
  • Very good30%
  • Average14%
  • Poor8%
  • Terrible12%
Travelers talk about
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Indianapolis Downtown
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Offers from Holiday Inn Indianapolis Downtown
Special Offer: Book Direct and Save
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Reviews (296)
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All reviewscomfort suiteslucas oil stadiumconvention centercolts gamequeen suiteparking feesofa bedvictory fieldroom was spacious and cleanfirst morningfree breakfastdowntownflooringzoo
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11 - 15 of 291 reviews
Reviewed December 10, 2017 via mobile

Upon entering the establishment it was complete chaos from the staff! They didn’t know if they had our reserved room ready...at 8:00pm. We were finally assigned a room, and it was the wrong room! The room was missing a sofa bed. So, my kids, husband...More

1  Thank Clayton09
Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded December 12, 2017

Dear Clayton09 Thank you for taking the time to review the Holiday Inn Indianapolis Downtown. I am so sorry that you encountered a few issues during your stay. The hallway issue has been addressed with both the room attendant and the Executive Housekeeper as that...More

Reviewed November 15, 2017 via mobile

Front desk alternates between incredibly friendly and helpful (special shout out to Brooklyn) and dismissive and rude. For 3 days (including the day I checked in) I requested a few things: please clean the bathroom floor and tub of the black hair that was all...More

Thank Ellen D
Reviewed November 6, 2017

We booked the room for the marathon and we were initially told that 1.) our room wasn't ready, 2) when it was ready it was a double queen instead of a king, 3.) we would not be able to get a late-check-out even though we...More

Thank Dan D
Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded November 8, 2017

Dan D Thank you for choosing the Holiday Inn Indianapolis. I am sorry that you had a few issues checking in but I am glad that we them corrected for you. I do hope that you will choose us again the next time you are...More

Reviewed October 13, 2017 via mobile

Called the hotel directly to make a reservation. Told a rate. Was then transferred to HI Central Reservation who said 'sorry no rooms'. My response was wait but 90 seconds ago was told 3 rooms left. After 2 minute on hold, the room was booked...More

Thank dtbdtb
Reviewed October 10, 2017

I arrived at the hotel and was not able to get into my room until four and a half hours after normal check-in time because house cleaning was still cleaning the rooms!....When I finally did get into my room , the cleanliness was suspect at...More

Thank Ron W
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Breakfast included
Room Service
Meeting Rooms
Laundry Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$134 - $461 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$134 - $461 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (55)
Room & Suite (29)
Pool & Beach (4)
Dining (1)
Questions & Answers
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Joey G
January 6, 2018|
Answer
Response from blackelocin | Reviewed this property |
Hi, Google says it is between 13-15min away. Hope this helps!
1
Vote
mtoppe27
October 7, 2016|
AnswerShow all 3 answers
Response from ida R | Reviewed this property |
Yes a shuttle is available. We had 2 rooms. We paid $5 per room one way and rode the shuttle. It was worth it. The driver was courteous and very helpful. Decided to walk back and enjoy the atmosphere. We were very happy... More
0
Votes
Jeff G
August 9, 2015|
Answer
Response from Lynette K | Reviewed this property |
We used the Booking site(sorry this web site will not allow me to state the entire website) and had no issues. It's the only travel site we use anymore because of the situation you had. I also call a few days in advance to... More
0
Votes
Room Tips
"Could hear everything next door - not sure there are any good rooms here."
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"Odd number rooms have a dramatic view of Lucas Oil Stadium"
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"Find a different hotel!"
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"Ask for a new room"
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