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Comfort Suites City Centre

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Comfort Suites City Centre
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258 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Menomonee Falls, Wisconsin
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel when it was new maybe 8 years ago and I was very impressed. This time we got in a room where there were stains on the carpet and stains on the couch; just seemed dirty. We also needed some extra towels, but housekeeping had left for the night, so the front desk took care of... More 

Helpful?
Thank DaBadger76
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Clean, friendly staff-even to opposing team fans :). Rooms were spacious and updated. There is a $20 fee for parking, which I don't really understand, but not a big deal.I would stay here again, friendly city and staff.

Helpful?
Thank Timmo74
Chicago, Illinois
1 review
3 of 5 stars Reviewed 6 days ago NEW

The staff was friendly. However, the room was not very clean. There were stains resembling blood on the carpet. In fairness to the hotel they did try to clean it immediately when we told them about it. The stains did not come out. But we couldn't have been the first ones to notice the stains as they were right in... More 

Helpful?
Thank run360sue
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Had a great time in Indy but the hotel was dirty nasty. Dirty ladies hair pins left on floor next to bed, stains on bed sheets, huge garbage bags and dirty linens left in hallway from 3 pm to passed when we left at 8:00 am the next morning. Hot tub was out of order and wasn't informed of it... More 

Helpful?
Thank Kyle B

Travelers are raving about these Indianapolis hotels

Terre Haute, Indiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We got off on a great start with an early check-in! Wonderful, but that is about where it stopped. The front desk wasn't overly friendly upon check-in (took 2 phone calls while we waited to get our keys) but we were early. Next our room wasn't freshly clean. Messy blankets in the closet looked used, bathroom with smudges, stained carpet... More 

Helpful?
Thank HolleeY
IndyGirl23, General Manager at Comfort Suites City Centre, responded to this review

Dear HolleeY Thank you for taking the time to provide us this invaluable feedback during your recent stay with us. I am so sorry that your stay was not 100% satisfactory. I do hope that you let the front desk know so we could send towels up to your room for you. This is completely unacceptable. I have passed along... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We reserved this hotel 2 months ago for the Colts vs Lions game. When we went to check-in, they told us there wasn't a room available... I was like huh???? She said yes please come check in closer to 3. So, I waited till 2:30, came up to the desk and asked again.. she said still no luck. I waited... More 

Helpful?
Thank Fats M
IndyGirl23, General Manager at Comfort Suites City Centre, responded to this review

Dear Fats M Thank you for providing feedback about your recent stay with us at the Comfort Suites City Centre for the Colts vs Lions game. I do apologize that you had to wait to check-in. I am not sure exactly what happened but I can only assume it had to do with the type of room that was booked.... More 

Winamac In
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Love walking across the street to the hotel after the game. No fighting traffic. Their breakfast buffet includes waffles, omelettes, bacon, cereal and pasties. The room included a sitting area. It was very comfortable and reasonably priced. The staff is very friendly and helpful. This is our 3rd stay. We'll be back again.

Helpful?
1 Thank jdbak1
IndyGirl23, General Manager at Comfort Suites City Centre, responded to this review

Dear jdbak1 Thank you for taking the time to provide us feedback after your recent stay with us at the Comfort Suites City Centre. We are so glad that you enjoyed your stay with us and our close proximity to Lucas Oil Stadium! Glad to hear your enjoyed the hot breakfast as well! We can't wait to see you the... More 

Indiana
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I read the reviews and was a bit hesitant booking considering some of the negative reviews but I decided to take a chance. All I needed was a place for my daughter and I to sleep for a night after the Colts/Eagles preseason game. Check in was a bit hectic, the staff was a little confused with everything going on... More 

Helpful?
1 Thank Travelers4rwe
IndyGirl23, General Manager at Comfort Suites City Centre, responded to this review

Dear Travelers4rwe Thank you for taking the time to review the Comfort Suites City Centre after your recent stay for the Colts vs Eagles preseason game. I am glad to hear you enjoyed your stay with us and that you found the staff to be friendly. I will be sure to pass your comments along to the staff to serve... More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the place to stay! Super close to Lucas oil stadium(walking distance). The staff is friendly and accommodating. I called when I was an hour away from the hotel on game day and asked for early check in. Amanda said she would put me on the list. She called me back right as I was pulling into Indy! Room... More 

Helpful?
1 Thank ison1002
IndyGirl23, General Manager at Comfort Suites City Centre, responded to this review

Dear ison1002 Thank you for taking the time to review the Comfort Suites City Centre after your recent stay for the Colts vs Lions game. We are so glad that you enjoyed your stay with us. I will be sure to pass along your comments to Amanda! She is an awesome part of our team and I know that she... More 

Lyons, Indiana
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved this hotel, very friendly and helpful front desk staff. Friendly bar staff, we were there for the I69 Bowl and our High Schools youth league were also playing on the field so we had our kids with us, they were friendly to the kids and even offered them things that went out of their way to do.... More 

Helpful?
Thank Claudia Martin B
IndyGirl23, General Manager at Comfort Suites City Centre, responded to this review

Dear Claudia Martin B Thank you for taking the time to review the Comfort Suites City Centre after your recent stay for the I69 Bowl. We are so glad that you enjoyed your stay! I will be sure to pass along your kind words to the staff as they do serve as great encouragement! We do hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites City Centre

Address: 515 S West St, Indianapolis, IN 46225-1139
Location: United States > Indiana > Indianapolis
Price Range: $122 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites City Centre 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites Indianapolis
Indianapolis Comfort Suites
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