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Courtyard Chicago Southeast/Hammond, IN

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Courtyard Chicago Southeast\/Hammond, IN
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed June 17, 2016

The entire staff at the Courtyard in Hammond was extremely hospitable. I try to stay at Marriott properties when I travel because of the excellent customer service and this property lived up to the expectations i have for Marriott. Check in was easy, breakfast was served hot and with a smile and the rooms were always clean. Everyone we met... More 

Helpful?
Thank mrigdon
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Greetings Mr. M. Rigdon, It was a complete pleasure serving you this last year. Your team of Marriott Elite members made it so pleasurable to serve. It was sad see you go but exciting to know you have chosen to stay with us when ever your project brings you back to the Chicago/Northwest Indiana area. Thank you again! We look... More 

Hudson, Ohio
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 31, 2016

I am a Marriott gold member and they refused any benefits from the status. The room looked clean enough but the sheets were really old and torn. Then they over charged us by $10 for a 1/2 bottle of wine. When my husband showed them the price on the display they told him oh well. Finally after talking to someone... More 

Helpful?
Thank Kim P
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Kim P., I am sadden to learn of the experience you had at our Courtyard. We take pride to ensure our guests receive high levels of service. It seems we have fallen short to that promise. I assure you that this issue will be taken care of in a rapid manner. As a Marriott property, we want to continue... More 

Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 25, 2016

I recently changed jobs and my old company had a preference for Hilton and my new one for Marriott, so I switched from Hilton Garden Inn's to Courtyards and I have to say i miss the HGI's. The HGI's are bright and modern, the courtyards, especially this one, seem dull and dated and just unappealing. Furthermore, when I was a... More 

Helpful?
Thank marcon1an
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Valued Marriott Guest, Thank you for taking the time to review our property. I am sorry to hear we did not meet your expectations. Marriott has a wide range of brands each with its distinct accommodations for our variety of guests. Though Courtyard, may not be the brand for you other brands like the Springhill Suites, Fairfield and Residence... More 

Saint Louis, Missouri
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 12, 2016

Excellent hotel from the checkin with knowledgable and friendly front desk attendees, beautifully maintained. Facilities and very nice small bistro. But it gets better with very comfortable beds and nicely designed rooms. Perhaps the cherry n top if you are handicapped are the disability access rooms. A-1design with everything needed from automatic doors with locks set at the perfect height,... More 

Helpful?
Thank Walt B
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Walt, I remember speaking to you and your wife at checkout. Thank you so much for staying with us and enjoying are renovated handicap accessible room! We look forward to seeing you in the future. Sincerely, Jahaira Perez General Manager More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed May 12, 2016

My wife and I stayed at the Courtyard Chicago Southeast in Hammond IN this past week, and we requested a handicap accessible room. This was one of the best designed accessible rooms we have seen, from the door that automatically opened when the key was presented, to the shower with built-in seat in the tub, to the bed which was... More 

Helpful?
Thank Walt0528
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Valued Guest, Thank you so much for recognizing the renovated handicap accessible rooms we have for our guests. We do take pride in the accommodations we have for our guests. Please stay with us the next time you are in the area. It was a pleasure speaking with you at checkout! Sincerely, Jahaira Perez More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed April 25, 2016

The staff was very accommodating (we had a golf event at Harborside -- just 20 minutes up the highway -- and the hotel location couldn't have been more convenient. No traffic and all the amenities right there.

Helpful?
Thank mvc1907
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Greetings! Thank you very much for taking the time to review our property. We always appreciate the feedback our guests can provide. I hope you had a great time at your golf event at Harborside! The golf players we had that weekend were amazing and we hope to see you in the near future! Sincerely, Jahaira Perez More 

Bloomington, Illinois
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 16, 2016 via mobile

Clean, convenient from I-80, great room, and comfortable bed. Price was good although we had a conference package price. I'd easily stay again. Avoid the Cracker Barrel next door (see that review). Highly recommended.

Helpful?
Thank takerrn
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our property. Your feedback is essential for In addition to Cracker Barrel, there are many more great restaurants in the area and we would be more than welcomed to recommend some great options for you! Please see us again. Sincerely, Jahaira Perez General Manager More 

Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 14, 2016

Rented the conference room for a meeting with about 15 people. Clean, comfortable and well set up. Very friendly, courteous staff that were quite helpful. Nice breakfast at the small restaurant inside, and it couldn't be more convenient to the interstate.

Helpful?
Thank Scott H
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Scott, Thank you so much for your review. Jen, our Operations Supervisor, was so happy to ensure your extreme satisfaction during your meeting. Please think see us again when booking your next meeting! Sincerely, Jahaira Perez General Manager More 

Kentucky
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2016

We were greeted promptly and courteously upon arrival and were checked in quickly. Our room was clean and met our needs. The room fridge, microwave and coffee maker are a plus. The loveseat (hidden pullout bed) is NOT comfortable for sitting so if you have more than one person (desk chair) the other is better off on the bed! This... More 

Helpful?
Thank Jane S
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Dear Jane, Thank you very much for taking the time to review the Courtyard Chicago/Southeast. I am sorry to hear we did not exceed your expectations. We have shared your feedback and I assure you we have already taken the steps to improve. Sound proof windows will begin to be installed this year and our full renovation is set for... More 

indy
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 14, 2016

I stay 100+ nights in hotels for work per year. I have had the occasion to stay at this property on several occasions. The location is very convenient to interstate 80/94, which is good and bad. The hotel is very close to the interstate and if you are noise sensitive for your sleep getting a room farthest away from the... More 

Helpful?
Thank desIndy
Jahaira P, Manager at Courtyard Chicago Southeast/Hammond, IN, responded to this review

Thank you for taking the time to complete a review! We appreciate that you recognized our staff and their hard work. We put a lot of effort into making sure our guests know that they are our #1 priority! I am sorry to hear that you weren't 100% satisfied with the amenities offered at the property, though. I apologize for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Chicago Southeast/Hammond, IN was recently renovated and features a brand new, state-of-the-art lobby that provides greater flexibility and choices for our guests. The lobby offers inviting media pod work spaces, free WiFi throughout, media library, Boarding Pass Printing Station, and easy access to the latest news and weather via our touch-screen GoBoard® The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect® which provides guests with healthy food & beverage offerings in the morning and evening dinner service with a craft beer and wine menu. The remodeled guest rooms offer a modern design with premium bedding, flat-screen TVs equipped with premium cable, and free WiFi. The Courtyard Chicago Southeast/Hammond, IN is conveniently located in Southeast Hammond, only a short drive to Chicago and many regional attractions such as Lake Michigan, Indiana Dunes, and Horseshoe Casino making this the perfect place to stay while traveling through the Chicago-land area. ... more   less 

Additional Information about Courtyard Chicago Southeast/Hammond, IN

Address: 7730 Corinne Drive, I-94 & Kennedy Avenue, Hammond, IN 46323
Location: United States > Indiana > Hammond
Price Range: $131 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Southeast/Hammond, IN 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Courtyard Chicago Southeast/Hammond Hotel Hammond
Courtyard Hammond
Hammond Courtyard
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