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Majestic Star Casino & Hotel

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Majestic Star Casino & Hotel
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83 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Montrose, MI
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Room is clean and neat. Bed is super comfortable. Front desk staff is very friendly as well as other staff. Lobby is modern and welcoming. A great place to wait for the casino shuttle. Hotel shuttle to casino nearby is very quick and runs very regular. It was our second visit and we weren't disappointed.

Helpful?
Thank Penney1967
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I travel weekly we stay at every hotel known to man and I must say they have the most conformable matresses out of all places we stay.Rooms are very clean and the staff are as pleasant as they come.The casino is great and the slots do pay out.Yes the place is old so what so is Wrigley... More 

Helpful?
Thank zohon3
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 15, 2016

This hotel is by far not what I would have chosen for myself, but it was clean, no sign of bed bugs, and they gave very good customer service. I was not happy that I could not get a late check on a Saturday. The hotel parking lot was half empty and they were rushing me out. I see no... More 

Helpful?
Thank Chelle_TheRegluator
1 review
5 of 5 stars Reviewed June 13, 2016

Had fun visiting. Close to Chicago but far enough to have a great night sleep. Casino has 24 hours shuttle service to the hotel. Felt safe. Room was clean and met our needs. Free Internet. Continental breakfast with waffle was for additional $7.00 per person but it was worth every penny of it.

Helpful?
Thank Martha W
Indianapolis, Indiana
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Hotel is very quiet and clean. The staff is very friendly and helpful. Will come back and stay here again. The casino is the same as most let you win some and takes it back. I was on the side where I could look room window and look at the lake. Beautiful.

Helpful?
1 Thank Constance M
Memphis, Tennessee
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2016

The room was comfortable and clean. Little outdated but worth the money. Staff at the front desk is extremely friendly and helpful. The hotel offer free in-room high speed wifi. Highly recommended fr business or pleasure.

Helpful?
Thank mandelikm
Tortoli, Italy
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 24, 2016

The location of this casino is Problematic for people that are not from Gary. Beware leaving at night...beware the parking garage. The smoke in this small cramped casino is overwhelming. They use large amounts or orange scented air freshened to deaden the smoke, instead they create a thick cloud of pollutant. This boat seems to mostly cater to the locals.... More 

Helpful?
1 Thank Sfumato79
Majestic_Star_Casino, Manager at Majestic Star Casino & Hotel, responded to this review

Hello, We'd like to learn more about your stay. If you could provide us contact information and more specifics (names, exact dates/times, etc.). Please feel free to send us an email at media@majesticstar.com. Thank You! More 

Travelers are raving about these Gary hotels

Chicago, Illinois
1 review
3 of 5 stars Reviewed February 24, 2016

The weather was bad and warnings to stay off the roads. They made us welcome with last minute room reservations. The room was small but they made it happen. Thank You so much for your assistance and making everything work.

Helpful?
Thank Jeenj M
Majestic_Star_Casino, Manager at Majestic Star Casino & Hotel, responded to this review

So glad our Hotel Team was able to accommodate you! The weather was definitely terrible, looking forward to seeing you again during much better weather conditions. :) More 

Chicago
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 18, 2016

We have been to this casino a few times and each time we say we are not going back. The casino is always very busy. People just sitting at machines, not playing and not willing to move so you can play. There are not enough machines to play, at least 20 of them were down in one area alone. Dark... More 

Helpful?
Thank Mary P
Majestic_Star_Casino, Manager at Majestic Star Casino & Hotel, responded to this review

We'd like to apologize for those breakdowns. This review has been forwarded to our leadership groups in the security, environmental services, slots and beverage departments. We will look to improve our security measures, cleanliness of the games, limiting our game maintenance schedule and check on our dress standards within our beverage department. Thank you for writing to us. More 

University Park, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 14, 2016

This has to be one of the nastiest hotels around!!! I had a free room from points, it's not worth going even for free!! Couldn't even get comfortable, the rooms just feel gross!! Now I see why I get some many free rooms from them. Nobody wants to step foot in those rooms. Demolish and rebuild!!

Helpful?
4 Thank Victoria G
Majestic_Star_Casino, Manager at Majestic Star Casino & Hotel, responded to this review

Hi Victoria, Could you please email us more specific information about your stay, as well as your rewards card #, full name, date of stay, etc. We'd like to see where we went wrong and strive to fix our shortcomings. (email: media@majesticstar.com) Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge

Additional Information about Majestic Star Casino & Hotel

Address: 1 Buffington Harbor Dr, Gary, IN 46406-3000 (Formerly Trump Casino Hotel)
Location: United States > Indiana > Gary
Price Range: $74 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Majestic Star Casino & Hotel 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Majestic Star Casinos Hotel Gary
Majestic Star Hotel
Majestic Star Gary
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