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Quality Inn

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Quality Inn
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel was a little deceiving from the outside it was sandwiched between another hotel and a Waffle House. The inside of the hotel and the rooms were very nice there was not an elevator however and I did not realize that when I booked it it was only a two-floor hotel though. When we went down for breakfast an hour... More 

Helpful?
Thank iValerie B
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chicago, Illinois, Usa
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped at a rest stop south of Indy and found a coupon for this Hampton Inn in a tourist magazine. Since the rate was under $70, I checked some reviews. One said that it was better than it looked and that is so true! It's a small hotel with good sized rooms and comfy beds. The breakfast with small... More 

Helpful?
Thank FtMyersFan
QualityInn12, Front Office Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property... More 

Fishers, Indiana
Level Contributor
201 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here while in the area for a swim meet. The room decor is updated and we had everything we needed in the room (fridge, microwave and coffee maker). It was nice having breakfast included. The rooms are very small and our sink was not draining well. There were very few towels at the pool, which was also very... More 

Helpful?
Thank TheStolleFamily
Tennessee, United States
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 20, 2016

This place is old and small. Luckily, the rooms have received a recent refresh, with more modern headboards and bathrooms. But there were some key cons to this place: -No Elevator -Small Rooms -Small Breakfast area, not much offered -Staff was strange -Not a well located parking area We had a quick stay, just in for a night and up... More 

Helpful?
Thank Robert B
Tracey H, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Winthrop Harbor, Illinois
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 15, 2016

I was very happy with this hotel. It was clean and quiet with a indoor pool. For the money I was happy. There is a McDonald across the street and a Waffle house in the parking lot next door. The front desk had great customer service skills. The location was right off the freeway and with a gas station across... More 

Helpful?
Thank Cindy P
QualityInn12, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 15, 2016

Front desk folks were great, I had to call them 3 times about different things. Paint and carpet updated. Bed and pillows comfy, much better than a best western we had night before. Not a 5 star hotel but not a 5 star price. Micro and fridge in room.

Helpful?
Thank Disneymoma
Tracey H, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Glenview, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2016

Our family rented 3x rooms for two nights and I was amased that the front desk was unable to do anything but to tell us to call the Franklin PD. An18 wheel Freymiller truck #4330 from Oklahome City parked next to our window and it would start up it's engine every hour and run loadly for 5 to 10 minuites... More 

Helpful?
Thank rjmenterprises
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Blandon, Pennsylvania
Level Contributor
113 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Stayed here for three nights while attending the Indy 500 and related events, as all hotels near Indianapolis were sold out or charging ridiculous amounts. For $135 a night, we were awarded with a friendly and helpful staff, a clean, quiet room with everything needed, and the best king sized mattress I have ever slept on. On Saturday when we... More 

Helpful?
Thank RaceTrackHunter
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Michigan, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 12, 2016 via mobile

I stayed here on May 10 -12. Upon check in Tracy was very friendly and efficient. She went above and beyond to ensure the stay was fantastic. The room itself was absolutely spotless and the beds were very comfortable. On May 11th we went down to use the pool at 9 PM. When we got down there the pool was... More 

Helpful?
Thank Ash200991
Tracey H, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Nashville, TN
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 20, 2016

This is a very nice clean property with great beds, excellent free breakfast and an indoor pool. We stayed here because of the high Trip Advisor rating and reasonable (not low though) price. Checking in was no problem and service was good throughout.

Helpful?
Thank chipnut
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 150 N Lovers Ln, Franklin, IN 46131-7921
Location: United States > Indiana > Franklin
Price Range: $80 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Quality Inn Franklin
Franklin Quality Inn
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