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All reviews one bedroom suite cracker barrel restaurant small apartment stove top full kitchen hot tub stay was wonderful front desk staff work space hotel is pet friendly each morning large pond home away from home walking path comfortable rooms indoor pool holiday world
We have stayed at this hotel several times when we visit family. It is a comfortable, clean and pleasant home away from home. The front desk staff is friendly and helpful. We like how conveniently located to the highway and to several restaurants. I wish...More
First I would like to share that I think that the day staff is amazingly friendly and personable. I also am impressed with the breakfast offerings and the effort of the weekend breakfast person to keep up with the demands of guest.
With that being...More
Response from Andrew T, General Manager at Residence Inn Evansville EastResponded 4 weeks ago
Thanks for your time to review our property and I do want apologies for the interaction you had with the property's evening front desk agent. If you would have the time, would you mind to call the property and ask for the GM,...More
They are always training a new person on front desk every time we stay. This is a go-to hotel for us for the weekends when we travel as it is not far off the interstate and several restaurants in the area. They offer a complementary...More
Just a place to sleep. Served the purpose, but definitely not up to other Marriott experiences we’ve had over the past 14 years. Front desk staff was not friendly and definitely didn’t want to try and accommodate. Only reason for choosing Residence was because the...More
Response from Andrew T, General Manager at Residence Inn Evansville EastResponded September 10, 2018
Thanks for review and the feedback, my apologies for the poor staff interaction.
We are long time Marriott hotel customers. We have stayed at Residence Inn East many times. I have to say this stay was the most pleasurable of our stays so far. We had an issue with the phone in our room and maintenance quickly remedied...More