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Residence Inn Evansville East

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8283 East Walnut Street, Evansville, IN 47715
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1 room 1 adult
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Residence Inn Evansville East
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75 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed December 31, 2015

We have stayed in this Residence Inn a few times a year over the past 15 years. As a platinum Marriott member we value the Marriott name and its standards. This is the most disappointed we have ever been in a Marriott property. Renovations are being done for a better appearance, but the attention to detail does not meet the... More 

Helpful?
Thank Terry N
GuestServicesMegan, Guest Relations Manager at Residence Inn Evansville East, responded to this review

Dear Terry, Thank you for taking the time to write this review. Your feedback is very important to us so that we may better our customer service and guest experience. I would also like to thank you for choosing our hotel to stay at during your recent visit to Evansville. I am glad that you are able to enjoy the... More 

Fort Lauderdale, Florida
Level Contributor
96 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed December 10, 2015

This hotel has been undergoing renovations and so they have some upgraded carpet and furniture. It i s pretty nice to look at but they need to upgrade their employee attitudes. Housekeeping is spotty - the overflowing, stinky ashtrays and garbage cans at the side entrances and the fact the housekeeper took my tip but didn't clean the room -... More 

Helpful?
Thank MsMMiler
Brittany H, Front Office Manager at Residence Inn Evansville East, responded to this review

Dear MsMMiller, Thank you for sharing your comments. I sincerely apologize we did not provide you with the quality of services you deserve. We appreciate including areas for improvement in your review and we hope that you will allow us to make it up to you if your travels return you to the area. More 

Cleveland, Ohio
Level Contributor
70 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 14, 2015

Stayed here 4 nights and enjoyed Monday and Tuesday evenings light snacks and drinks. Check-in was very easy and the major positive is there is a lake right in the front of the hotel where you can walk the quarter mile and go to a couple of restaurants within walking distance. The mall is only 2 miles away and that... More 

Helpful?
Thank emsiess
GuestServicesMegan, Guest Relations Manager at Residence Inn Evansville East, responded to this review

Dear emsiess, Thank you for sharing your comments. We are pleased that you enjoyed our wonderful staff, the Residence Inn Mix and the local area. I sincerely apologize we were not able to provide you with the quality of services you deserve. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

Our room has just been remodeled and it was very comfortable. Breakfast is about same as most Marriott rooms having a good selection. The view is great from our 3rd floor room! We also have a fireplace in the corner of our room!

Helpful?
Thank Patrick L
Brittany H, Front Office Manager at Residence Inn Evansville East, responded to this review

Dear Patrick L, Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us and hope to host you again in the future. More 

Kendallville, Indiana
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 23, 2015

My wife and I stayed 2 nights during a business trip. The facility is in the process of being totally remodeled. Even though we stayed in one of the rooms with the "older" décor, it was very nice and exceptionally clean with good amenities. The included breakfasts had a good selection in a clean & uncrowded area. We were very... More 

Helpful?
1 Thank Duane B
Brittany H, Front Office Manager at Residence Inn Evansville East, responded to this review

Dear Duane, Thank you for taking the time to give us some feedback on your recent stay with us and are delighted that you had a great experience. We hope to see you again if your ever back in the Evansville area! More 

Nashville, Tennessee
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 15, 2015

This hotel is waaay overpriced for its dumpy condition. What irks me is that every turn your told if you can't rate us "excellent" in every way then contact the manager. Well, the manager knows full well this is a dump. It's barely worthy of a terrible rating. I will say that the girl at check in was very pleasant... More 

Helpful?
1 Thank arazi1
Michele T, General Manager at Residence Inn Evansville East, responded to this review

Dear arazi1, We appreciate you taking the time to provide us with such candid feedback about your experience. I am very sorry to hear that your stay did not meet your expectations - or ours. On a much brighter note, our rooms and corridors will undergo a complete renovation by the end of this year. I hope you will consider... More 

Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 9, 2015 via mobile

Queen size standard room is HUGE! Has a fireplace. Updated decor. Staff is super attentive. The pool and spa is really nice. We got 3 rooms. It was GREAT value. Close and convenient to the Eastside with many places to eat. Playground and lake is close by. We will return for sure.

Helpful?
Thank indyizzi
Michele T, General Manager at Residence Inn Evansville East, responded to this review

Dear Indyizzi, Thank you so much for the favorable review of our hotel and for recommending us to other travelers. I am happy your enjoyed your stay! If your travels bring you back to the Evansville area, I hope you will choose our hotel! More 

Terre Haute, Indiana
1 review
5 of 5 stars Reviewed August 4, 2015

I booked two rooms. One for my better half and I , a second one for my daughter and her friend. The rooms were very clean . We were greeted promptly by Sammi ! She was very courteous . She answered all of my better half and I's questions . The pool was nice and relaxing . My daughter enjoyed... More 

Helpful?
Thank Jeff Q
Michele T, General Manager at Residence Inn Evansville East, responded to this review

Dear JeffQ, Thank you so much for your positive review. We take pride in providing all of our guests with superior guest service! I hope you will stay with us the next time you visit Evansville! And yes, Sammi is outstanding and we are so grateful to have her at the front desk! More 

Indianapolis, Indiana
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 3, 2015

We stayed in the Residence Inn over the weekend having spent the entire day at Holiday World. We're no stranger to R.I. and knew what to expect. In 2002 we spent 4 months in one after our home was nearly destroyed by a tornado. We got a 2 bedroom suite to house our entire family of five. It slept everyone... More 

Helpful?
Thank gunrunnerb5
Michele T, General Manager at Residence Inn Evansville East, responded to this review

Dear gunrunnerb5, Thank you so much for the positive review and for recommending our hotel to other travelers. Everything we do is aimed at providing our guests with superior service! I hope you will stay with us again if your travels bring you back to the Evansville area! More 

Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 18, 2015 via mobile

Stayed here for business. The room was dirty and dusty. The furniture obviously hadn't been dusted because I could write my name in the dust. The dishes were all put in the cabinet dirty. I don't mean they didn't come clean in the dishwasher they were stuck from not being washed. The appliances -stove, refrigerator and hood were all sticky... More 

Helpful?
Thank Dwn1968
Michele T, General Manager at Residence Inn Evansville East, responded to this review

Dear Dwn1968, Thank you for your review. Our main goal is to provide our guests with a clean and friendly hotel and unfortunately we fell very short of our normally high standards. My sincerest apologies. More 

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