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Candlewood Suites Elkhart

Traveler (6)
Room & Suite (20)
Overview
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300 Northpointe Blvd, Elkhart, IN 46514-6763 See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Suites
Fitness center
Kitchenette
2.5 Star accommodation
Additional information
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Offers from Candlewood Suites Elkhart
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews(47)
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rstorms20
Fremont, Michigan
20
Reviewed Oct 12, 2018via mobile
I really like the location and also the friendly staff at this hotel. I was disappointed that there was no pool at the location, for the price. My room (107) seemed to be underneath possibly a laundry room. It was very noisy and very hard to sleep. I would recommend getting a room on the top floor for this reason just to be safe. Also at 10am I took a shower and the water was just barely warm. Not at all warm enough for a shower.
Thank rstorms20
Response from CarolK2420, Front desk staff at Candlewood Suites Elkhart
Responded Nov 3, 2018
Thank you for taking the time to review online regarding your recent stay at Candlewood Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding this issue with your recent visit. I have shared your feedback with our staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Elkhart.
Carlene J
10
Reviewed Oct 10, 2018via mobile
The beds we're comfy and the room was clean. Altgough, the beds were dbl not queen. That would of been an issue if we were staying longer, but it was just for a night. It was a fair rate for the room as well. There wasnt any shampoo, conditoner or soap in the shower. The staff at the front desk were not in a uniform. The woman there was wearing a raggedy tank top at c/i and the young man that was there was rude when I asked him for shampoo, conditioner and soap. But the woman there at c/o was nice. The hotel needs some updating, but over all was clean. Its a nice place for ppl that need a room for an extended stay. Nice kitchenette in the rooms, and they were stocked with dishes, silverware, full size fridge, dishwasher,stove and everything a kitchenette would need. I didn't get my IHG points. We were really there only to sleep, got there late, and left super early. I give the hotel 3 stars and if I absolutely had to, I would stay there again.
Thank Carlene J
Response from CarolK2420, Front desk staff at Candlewood Suites Elkhart
Responded Oct 11, 2018
Thank you for taking the time to review online regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Pete Q
61
Reviewed Oct 3, 2018
Rooms were very clean & great. General Manager wasn't helpful or people friendly. Not willing to make any changes in reservation. I tried to reason with her, she wouldn't listen to any thing that I proposed.
Thank Pete Q
Response from CarolK2420, Front desk staff at Candlewood Suites Elkhart
Responded Oct 11, 2018
Thank you for taking the time to review online regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
sale932
Narrows, Virginia
10
Reviewed Sep 26, 2018
The construction of this hotel is cheap and that will impact YOUR stay. The floors are constructed of plywood and unless you're located on the top floor, you will hear EVERY movement of your upstairs neighbor including night time trips to the bathroom. The room AC/heat operates on a motion sensor. When you're away or, asleep (not moving) your comfort system stops working. Take a length shower, the bathroom light turns off thus, you're in the dark. In fact, all the ceiling lights are on a timer. Mattress comfort is so-so at best. Yes, it's a clean and tidy hotel but, I'd rather get a good nights rest in a not so tidy hotel than be kept awake most of the night in a clean hotel. Due to cheap construction of this Candlewood property, I won't be staying at this brand again. This week long stay at Candlewood Suites has been very disappointing.
Thank sale932
Response from IHGService, Guest Relations Manager at Candlewood Suites Elkhart
Responded Oct 11, 2018
Hi sale932, Thank you for taking the time to write a review of our hotel. I'm sorry to read that our amenities and facilities did not live up to your expectations. Please allow me to follow up on your concerns and have the opportunity to regain your faith in us. I have sent you a private message in an effort to obtain additional information. We appreciate you as our guest and look forward to your response. Sincerely, Christian C. Case Manager IHGService
Kenny S
6617
Reviewed Jul 20, 2018
Traveling late and we needed a place to stay with our two small dogs. Good place to stay at if you have dogs (or cats). They have an area for the dogs to do their business. The rooms are large so the dogs feel more like at home than in a hotel room.
Thank Kenny S
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About
Description
The Candlewood Suites Elkhart is an all-suites, 65 room hotel. Each suite features a full kitchen. Additional hotel features include: Candlewood Suites Cupboard, Exercise Room, free Guest Laundry, and a More Business Center. Candlewood Suites also offers free High Speed Internet Access, Gazebo with Grill, and free DVD/CD Lending Library. Visit Elkhart, IN and stay at the Candlewood Suites. Pets are allowed with a non refundable fee based on length of stay. $75 for 1-6 nights and $150 for 7+ nights per pet. One pet allowed per suite and must weigh less than 80 lbs. Pet agreement must be signed at check in. Contact the hotel for a copy of the Pet Policy. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Business Center with Internet Access
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
$79 - $119 (Based on Average Rates for a Standard Room)
Also Known As
Candlewood Elkhart
,
Elkhart Candlewood Suites
Location
United States > Indiana > Elkhart
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
$79 - $119 (Based on Average Rates for a Standard Room)
Also Known As
Candlewood Elkhart
,
Elkhart Candlewood Suites
Location
United States > Indiana > Elkhart
Photos
Traveler (6)
Room & Suite (20)
Nearby
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Questions & Answers
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Room Tips
"Do you prefer a quiet stay? Then request the very top floor"
sale932
Sep 26, 2018
Read review
"First floor rooms are easier with the dogs"
310kennys
Jul 20, 2018
Read review
"Upper floor maybe"
City_Jetting
Nov 3, 2017
Read review
"First floor was fine. No noise thru walls or ceiling."
maxheadroomxam
Oct 14, 2017
Read review
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