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Quality Inn & Suites

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3321 Plaza Ct., Elkhart, IN 46514
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
NM
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Apparently this hotel has been undergoing renovations for a couple of years, and probably has a few more years to go at this rate. Old air conditioners were sitting in the hall for several days until they were finally removed. Our one room looked like it was only partially serviced when we got in (it wasn't vacuumed and the toilet... More 

Helpful?
Thank NmDan
1 review
1 of 5 stars Reviewed 1 week ago

When we arrived at 11pm all outside lights at the hotel were off - no lit up signage, no lights in the entry. The parking lot was beyond capacity. The pool was closed for maintenance (we chose this hotel for the pool). The bathrooms were poorly maintained and I saw 2 cockroaches in ours. My son saw a roach in... More 

Helpful?
Thank Jennifer C

Travelers are raving about these Elkhart hotels

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Excellent front desk (Jenny) and Maintenance (Ray). Rhonda Rowe, hotel manager doesn't care if the customer are happy or shows no concern. Several family members rooms, had exposed wires, no air conditioning, NASTY tubs. I would not recommend staying here until renovation and management changes

Helpful?
1 Thank FamilyTravelGuy613
Des Moines, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Service was fine, but the room had certainly seen better days. Signs of wear and tear throughout the building. There is no elevator to the second floor rooms. The breakfast area was very small, only 3 tables to sit at. The food was ok. The parking area and front of the building is not very lighted. It was easy access... More 

Helpful?
1 Thank Craig P
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

We have stayed at this hotel for serval times now. We have throughly enjoyed each stay because the front office clerk Jenny is always a blessing and a joy to deal with. She always gives us an answer or finds a solution If there is a problem. We watch her with other customers and everyone enjoys her personality and how... More 

Helpful?
3 Thank Joy T
Madison, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 27, 2016

It was 11:45 at night when we checked in. We had been driving for a while and just needed a place to sleep. Nothing special. No need for fountains or pools or concerige. This place had a room with two queen beds for the 4 of us. Plus it was inexpensive ($59). We should've bailed when we walked into the... More 

Helpful?
Thank DobieGiles
Lorain, Ohio
Level Contributor
1 review
1 of 5 stars Reviewed May 2, 2016 via mobile

SAFETY VIOLATIONS LEFT AND RIGHT!!!! This hotel honestly should not of allowed guests stay in rooms. We had over 40 girls staying and each and every room had significant safety and operational issues; exposed wires, missing outlet covers inoperable phones, televisions were disconnected....however, they we Nice enough to leave the wires on the bed just incase you wanted to hook... More 

Helpful?
Thank tracee_weso
Champlin, Minnesota
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 20, 2016

On a road trip and just needed a place to spend the night - this was the first hotel off the toll road - outside looked ok and Choice Hotels are usually adequate. Was told no rooms on 1st floor and no elevator - which wasn't a problem. Hotel was under renovation - I think our room had been renovated... More 

Helpful?
Thank Sue F
Glenview, Illinois
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 20, 2016

Wow. Where to start? Maybe the police crime tape across a hotel door and a placard indicating the place was being fumigated as it had been a meth lab might turn you off. The pool was filled with mattresses and other room contents (desk, chairs), not with water. The wireless internet reached all the way to the very first room... More 

Helpful?
Thank likestowin
Chicago, Illinois
1 review
3 of 5 stars Reviewed April 4, 2016

Not to bad for the price paid. Affordable, clean, though the hotel would benefit greatly from updates, though the staff shared they have been making on going improvements. They offered hot, fresh coffee at all times, very nice! Wi-Fi was not the best, but not the worst.

Helpful?
Thank lgina38
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 3321 Plaza Ct., Elkhart, IN 46514
Location: United States > Indiana > Elkhart
Price Range: $55 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 70
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Also Known As:
Quality Inn Elkhart
Elkhart Quality Inn
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