Ameristar Casino Hotel East Chicago (IN) - UPDATED 2016 Reviews

Highlights

Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Free Parking

About the property

Wheelchair access

Things to do

Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling

Room types

Suites
Non-Smoking Rooms

In your room

Air Conditioning

Internet

Free Internet
Free High Speed Internet ( WiFi )

Services

Meeting Rooms
Business Center with Internet Access
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Laundry Service
Multilingual Staff

Official Description (provided by the hotel)

Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood. ... more

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Additional Information about Ameristar Casino Hotel East Chicago

Address: 777 Ameristar Blvd, East Chicago, IN 46312-1806

Location: United States > Indiana > East Chicago

Price Range: $99 - $224 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Ameristar Casino Hotel East Chicago 4*

Number of rooms: 290

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Alex V

Level

Contributor

10 reviews

5 helpful votes

“Pleasantly Surprised !!!”

Reviewed 3 days ago NEW via mobile

Friendly & inviting staff, including Valet, Bellman, & Registration. CLEAN! Rooms were spacious & comfortable. Huge flatscreen HD TV. Strong wifi. Large bathroom with very good shower water pressure. Would I stay there again - indeed I would !

Helpful?

Thank Alex V

Dear Alex, thank you for taking the time to share your glowing review with us. We're thrilled to hear that you had an amazing experience during your hotel stay and that you especially enjoyed the flat screen TV and large bathroom. We're also happy to see that the service from our team was so memorable, and we will be sure... More

MONTERREY1957

ILLINOIS

1 review

“TABLES ARE A LITTLE TIGHT SO I PLAYED MISSISSIPPI STUD DID GOOD”

Reviewed 2 weeks ago

I did not stay that night, when I have stayed I always enjoy the room and the casino, when we have the girls night out we have so much fun at Ameristar...sometimes we leave rich some times broke a hecky.. but we try to do this once every other month.. maybe Ameristar should do a girls weekend

Thank MONTERREY1957

Hello and thank you for taking the time to leave us a review. We're thrilled to hear that you always enjoy staying with us during girls' night. We hope to see you and your friends back again soon. Sincerely, Ameristar East Chicago. More

t0rg0

Morristown, New Jersey

“Excellent hotel”

The room was very spacious and clean. The entire staff was friendly and helpful. The only thing that could be better is better isolation of the non-smoking areas of the casino, and perhaps having the entry area designated non-smoking. Had to walk through the smoking areas to get to the non-smoking areas.

Thank t0rg0

Hello, and thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your hotel room and thought it was very spacious and clean. We're also happy to hear that the service from our team made your experience even more memorable. We have shared your comments about the smoke with the appropriate... More

Pamela B

chicago, United States

3 reviews

3 hotel reviews

“Stellar Service !”

Reviewed 2 weeks ago via mobile

Reside in Chicago, took an Impromptu trip and decided to stay. Yadda Yadda Yadda 6 days later we checked out. I really love the service , staff and cleanliness of this property. From the bellman to the cleaning. Staff to the AWSOME front desk personnel. You all excelled! It quickly became a most favorite quick get away. Thank you Ameristar..and... More

Thank Pamela B

Dear Pamela, thank you for taking the time to share your wondering experience with us. We're thrilled you had a wonderful time staying with us during your impromptu trip and that you especially enjoyed the service from our team. We have shared your compliments with our hotel leadership, and we hope to see you again soon. Sincerely, Ameristar East Chicago. More

maaaarmendoza

Saint Louis, Missouri

“Awful Experience”

Reviewed July 14, 2016

Highway off ramp was under construction and had a very narrow merge lane as well as road leading to casino/hotel. Made a reservation for a king sized bed a few days prior and when we arrived they told us the room was no longer available but they could place my husband and I in a double bed. When we made... More

Thank maaaarmendoza

Dear maaaarmendoza, thank you for taking the time to review us. We pride ourselves on delivering exceptional guest service, and we are sorry that we did not achieve this during your stay. We would like to learn more about your visit. Could you please email us at socialmediaaec@ameristar.com with the details of your experience, so we can look into this?... More

Stropo

16 reviews

4 helpful votes

“Nice place to stop on way to Wisconsin”

Reviewed July 11, 2016

We were looking for a half way point btw Cleveland and the dels in Wisconsin. Got a rate for under $100 had free wifi and parking. Which both are crowd pleasers. Check in was smooth and front desk was adequate. Room was a king on a corner so not sure if bigger than normal King. Room was a non smoking.... More

Thank Stropo

Hello Stropo, and thank you fro taking the time to share your feedback with us. We're happy to see your overall experience was great and that you enjoyed your room and the service during your stay. We'll be sure to pass your comments along to all appropriate departments, and we hope to welcome you back again as our guest in... More

Alfleming328

Nicholasville, Kentucky

24 reviews

9 hotel reviews

“So sad”

Reviewed July 8, 2016 via mobile

We had been to this casino about 10 years ago and it was nice. Our return visit was a big disappointment. The place hadn't been kept up. It was dirty, smokey, in bad repair. No popular slots available. Will not return. I suggest you chose another option.

Thank Alfleming328

Dear Alfleming328, Thank you for taking the time to share your experience with us. We pride ourselves with exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest. Respectfully, Ameristar East Chicago. More

Leanne G

New Port Richey

13 reviews

6 hotel reviews

3 helpful votes

“ROOM FOR IMPROVEMENT”

Reviewed June 22, 2016

We were visiting East Chicago for business and this was the only "four star" hotel in the area. We stayed for all three nights because the hotel had offered a 30% discount for a three night stay booking directly through the hotel website (still totaled $420 for a Friday check in to Monday check out.) We arrived early, just before... More

Thank Leanne G

Dear Leanne, thank you for taking the time to share your experience with us. We're happy to see your overall experience was good and that you enjoyed the service from our staff, especially the bellman, during your stay. We're also happy to hear that you enjoyed the buffet multiple times. We have forwarded your comments regarding the towels as well... More

Sare_Smily

Hartford, Connecticut

“One Night Stay”

Reviewed June 21, 2016

My sisters and I stayed here as it was about 45 minutes from O'Hare and we were looking for a bonding night. The room was great, not a good view but there is little around there. The casino was not as large as we are used to but we found a little bar that we were able to take over... More

Thank Sare_Smily

Good morning Sare_Smily, and thank you for taking the time to share your wonderful experience with us. We're happy to hear you thought your room was great and that you had such a great time at the bar area. We'll be sure to share your kind comments with our food and beverage leadership. We hope to welcome you back again... More

mocaht129

Hanna City, Illinois

22 reviews

7 hotel reviews

7 helpful votes

“Really ”

Reviewed June 15, 2016 via mobile

Had to come to East Chicago for an family emergency so we stayed here. The hotel smells of smoke. The first day we were gone all day returning at 8pm and our room wasn't cleaned. We did call the front desk and complain. But they act like it was no big deal. So I feel that customer satisfaction isn't a... More

1 Thank mocaht129

Dear mocaht129, Thank you for taking the time to share your experience with us. We pride ourselves with exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments about your hotel stay to our hotel leadership to ensure a better guest experience in the future. Thank you once again... More

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Ameristar Casino Hotel East Chicago

Ameristar Casino Hotel East Chicago

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