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Courtyard by Marriott Columbus Tipton Lakes

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3888 Mimosa Drive, Columbus, IN 47201
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1 room 1 adult
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Courtyard by Marriott Columbus Tipton Lakes
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117 Reviews from our TripAdvisor Community

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Kerrville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed over a Saturday night to visit a friend. Hotel is convenient to the interstate and has easy access from parking to hotel lobby. Received great response from hotel staff to provide service that meets my expectations of a Marriott facility. It provides value for the dollars spent. Note that Sunday breakfast is at 7:00 AM.

Helpful?
Thank Gary N
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear Gary, Thanks again for staying with us here at the Columbus Courtyard and also for posting your favorable review. We look forward to being of service to again in the near future. Have a wonderful weekend. Sincerely, Fitzroy M More 

Greenville
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My room was clean and looked inviting. I have been staying here over the New Year's holiday for the past 8 years and it's always met my expectations. I have never had a problem with noise given the time of year. I'll be there again next year.

Helpful?
Thank Bruce B
Westerville, Ohio, Usa
Level Contributor
150 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 3, 2015

The staff was friendly and the lobby was clean. The room was the standard room with a small bathroom. The sheets were to large for the mattress and the pulled off during the night. They had a little bistro in the lobby that just didn't work for me. The first night they couldn't serve any food because the cook didn't... More 

Helpful?
Thank Harvey A
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear Harvey A, Thank you for staying with us here at the Columbus Courtyard,I am very disappointed that your stay was less than satisfactory and for this I do apologize. I have shared your comments with the appropriate hotel team and corrective measures are being put in place to ensure that our future guests will not have a similar experience.... More 

Kansas City Metro Area
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 25, 2015

This property does not meet Marriott standards, particularly that of one of the "upper" level hotels. There is a new manager, but he's only been there a few months. It will take him a long time to correct all that's wrong, but a good start would be with housekeeping. I walked into and out of the first room I received... More 

Helpful?
Thank Skylark40
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear Skylark40, Thank you for staying with us here at the Columbus Courtyard by Marriott, I am very disappointed that your stay with us was less than satisfactory and I offer my sincere apology. The cleanliness of our hotel is very important to us and I have shared your comments with my housekeeping manager so that we can retrain our... More 

New Hampshire
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 10, 2015

We spent 2 nights here attending a local wedding. Our room was comfortable and spacious, although the shower was a bit cramped. The lobby had plenty of seating. There was no free breakfast, however, the Bistro offerings were really good. I'd recommend the Classic Oatmeal option, while another in our party loved the French toast. This is a conveniently located... More 

Helpful?
Thank dswgr6
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear DSWGR6, Thank you for staying with us at the Columbus Courtyard by Marriott, we appreciate you taking the time to write your review about your experience and the positive review. We continue to strive in delivering memorable experiences and a clean, safe and friendly hotel, hope you will visit us soon again. Thank you Fitzroy Mason General Manager More 

Saint Louis, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 2, 2015

We stayed at this hotel for 2 nights. We were part of a large group and were in this area for the weekend visiting the Brown County State Park.The staff was very friendly and accommodating. The front desk reception person, Gisere ( I apologize if I have misspelled her name) was very helpful. She even came up to our room... More 

Helpful?
Thank Quattraporte M
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear Quattraporte M, Thank you for staying with us at the Columbus Courtyard by Marriott and for sharing your experience. While there were some good experiences I also see that there were some areas of opportunity where we fell short and I would like to offer my sincere apology. We continue to strive in offering a clean, friendly and safe... More 

Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 19, 2015 via mobile

First the only thing that saved this hotel from getting the worst raiting was the fact the GM was super nice and handled my issues in a very professional manner. As for the rest of the staff, they could use some training. First impressions driving up was the hotel was older and in need of a fresh coat of paint.... More 

Helpful?
Thank Keith H
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear Keith, Thank you for staying with us at the Columbus Courtyard, I am glad I had the opportunity to speak with you prior to your leaving the hotel last weekend, again my sincere apology and you will see the follow-up on what was promised before the end of the week. Have a great day. Fitzroy Mason More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 26, 2015 via mobile

One of the sole reasons I stayed here with my kids was to take advantage of on site restaurant. Upon arrival to eat breakfast, I was informed the cook was out today and there were only cold items available. I find it very hard to believe nobody could cook breakfast on a weekend when the hotel is near capacity!! The... More 

Helpful?
Thank greg m
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Dear Greg, Thank you for staying with us at the Columbus Courtyard by Marriott, I am truly disappointed that we did not meet your satisfaction during your stay. We are addressing our staffing issues and corrective measures are being put in place to ensure that other guests will not have a similar experience. We do pride ourselves in delivering an... More 

Boston, Massachusetts
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 19, 2015

This is my second visit within a month for business. This property does everything right at the standard Marriott lays down for the CY brand. What makes the difference is the people. Every associate was pleasant and helpful. Check-in/out was quick and without drama. Grace in The Bistro was particularly helpful and accommodating. It's close to the local highway and... More 

Helpful?
1 Thank JKHuddy
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Thank you for choosing our hotel and for providing your invaluable feedback. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back on your next trip to Columbus. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 18, 2015 via mobile

As a gold elite member was never told "sorry Marriott booked you into the wrong type of room and we can do nothing for you. You will have to call yourself to find another location to stay" by a rude uncaring front desk worker and same message from the flustered manager. Just had it happen at the courtyard by Marriott... More 

Helpful?
1 Thank Carol L
Fitzroy M, General Manager at Courtyard by Marriott Columbus Tipton Lakes, responded to this review

Please accept our sincere apologies for not being able to accommodate the room type that you needed. We certainly appreciate your loyalty as a Gold Elite member. I will be working with our team to better ensure scenarios such as this do not come up in the future and we hope we may have an opportunity to regain your trust... More 

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