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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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362 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Carmel, Indiana
1 review
3 of 5 stars Reviewed yesterday NEW

Great Hotel but paying for the Hilton name. Charge's 8.99 a plate for breakfast. Pool and jacuzzi to small. Also bathroom door opens outward and conflicts with entry door. The trolley used to transport your luggage is awkward.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank L3959QIwilliamw
Greensboro, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel for the price. Good amenities and nice staff that was available all times. Nice atmosphere and rooms were clean. Good location to downtown and surrounding areas. Overall I was satisfied with the property and the stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael C
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Michael C, Thank you so much for taking the time to fill out TripAdvisor about your stay. I am delighted that you enjoyed your stay with us. We look forward to welcoming you back the next time you travels bring you to Carmel. More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I needed a room at the last minute and since I've stay here once before I figured I give it a try. I had no reservation but Brenda at the front desk was more than willing to accommodate me. Great staff, very clean and comfortable.

Helpful?
Thank djustd
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

DS, Thank you so much for taking the time to fill out our survey. I am thrilled that you decided to stay with us again. I can't wait to share with Brenda your kind words, I know that she will be ecstatic that she made your stay! We look forward to welcoming you back the next time you are in... More 

Arlington, Washington
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Reasonably priced (with deal found online), clean, and quiet, it worked just fine for meeting a friend at a convenient halfway point. The staff was friendly and helpful, the amenities were fine. One word of caution if you happen to take Uber out from there, our return driver took us back to the wrong Hilton Garden Inn!

Helpful?
Thank Jean R
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Jean R, I am so very glad you found our hotel online. Hilton.com has great deals when you book directly with us! I hate to hear about your Uber experience, i'm certainly glad you found your way back to us. We look forward to having you stay with the next time your travels bring you to the Carmel area. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay. Room comes with a mini fridge and microwave which is always convenient. Best cable selection ever in a hotel (directv)! Indoor pool and hot tub added bonus for me. Business center came with free printing which completely saved me.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank biancabT7095XU
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

biancabT7095XU, I am so happy that you enjoyed your stay with us. We have just recently upgraded our direct TV offerings to over 250 channels for our guests to enjoy!!! I am so glad to know that our guests are enjoying the additional channels. I am glad our business center worked well for you! We look forward to welcoming you... More 

Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Have stayed at this property a handful of times now, and I have no complaints about the overall experience. I do think that in general Hampton Inns and a few other Hilton products that offer free breakfast offer a better value, but the Garden is very nice if you prefer a spot where you can do evening dining or drinking... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Y7734DVjosephl
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Y7734DVjosephl, Thank you so very much for your patronage! We certainly enjoy our repeat guests, and appreciate your loyalty. You are correct, there are some Hilton Brands (Hampton, Embassy, and Homewood Suites) that offer a complimentary breakfast. We at the Hilton Garden Inn do not, but our breakfast is made to order our chef will make omelets, pancakes, waffles, french... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Female hair all over the shower curtain of this males room. Gross. Tub was stained with something that the hotel tried to say was a hard water stain. laughable. manager offered a small small number of points to make it right - but then never credited the account. I would AVOID this hotel, there are much better providers in the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank P2949BRbrianf
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

P2949BRbrianf, Thank you again for letting me know about the stain in the bottom of the tub. I once again am so very sorry for the cleanliness of your room. As I told you via email, this is completely unacceptable and we have been working with our housekeeping staff so that situations like this do not happen again. I did... More 

Jackson, MI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

One side of the King size bed was broken down, like sleeping in a hole. The room door and wall to hallway isn't insulated well, easy to hear people walking and talking. Room was pretty nice, clean. Staff friendly.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank marynX9870IK
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for your kind words about our staff and the cleanliness of our hotel. I am sorry to hear about the bed in your guest room, we certainly will look into all of our beds. We look forward to welcoming you back! More 

Wooster, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

When we checked in and got our room key we went up to our room only to find there were someone's belongings already in the room . We went back down to the front desk and told them the room they assigned to us was occupied . They gave us another room key . This time when we opened the... More 

Helpful?
1 Thank formykidsid
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

I am very sorry to hear about your experience at our hotel. We certainly do not wish that experience for anyone. I certainly hope the next time you are in the Carmel area you will give us a second try. More 

New Concord, Ohio
1 review
5 of 5 stars Reviewed 5 weeks ago

Hotel is great but the staff makes this place special. They are incredibly friendly and answered every request with a smile. The amenities are top notch. Beds are adjustable but still a little firm for my taste. Best stay ever!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harriett H
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to fill out TripAdvisor about your stay. I am thrilled our staff made you feel special. I can not wait to share your kind words with them. We look forward to welcoming you back once again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032-5404
Location: United States > Indiana > Hamilton County > Carmel
Price Range: $131 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Priceline, Hotels.com, Travelocity, Odigeo and Hotwire so you can book your Hilton Garden Inn Indianapolis/Carmel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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