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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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394 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Lawrenceville, Illinois, United States
Reviewed yesterday NEW

Love the lobby in the Hilton Garden Inn's. It is so welcoming and we were traveling with a small group, so you could meet there and find a seat to wait on the others without feeling like you were in the way or disrupting the traffic flow thru the lobby. We have always stayed at Courtyard Marriott when we go...

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Helpful?
Thank JLP82
Germantown Hills, Illinois
Reviewed 6 days ago NEW

Everything was very good. We enjoyed the cookies and water. We didn't get any meals at the hotel. Exercise room was well equipped. We've stayed here before and always had a good experience. We'll stay here again.

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Helpful?
Thank karendM1125TK
Bradenton, Florida
Reviewed 1 week ago

Dirty, worn out, overpriced, poor quality! Room was small, cold, ready for complete remodel! We compared with Hampton down the street...felt robbed! No free breakfast...the $10.00+ breakfast was horrible!

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Helpful?
Thank J9833ODkellyc
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

J9833ODkellyc, Thank you for taking the time fill out Trip Advisor about your stay. I am very sorry for the experience you had at our hotel. I normally do not get complaints such as yours, and wish you would have let us know while you were here, so we could attempted to make your stay more enjoyable. Our rooms have...

Crown Point
Reviewed 2 weeks ago

Only problem is finding it. The website address does not work on a gps. Quiet, clean and helpful. Beds are firm and love the living room area with a couch. Nice fire pit outside to warm up with. Would stay agaib

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Helpful?
Thank grandma98
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

grandma98, Thank you somuch for taking the time to fill out TripAdvisor about your stay. I am thrilled that you enjoyed your stay with us. I am glad you used our firepit, I think it has added so much to our hotel! We look forward to welcoming you back the next time your travels bring you to the Carmel area.

Reviewed 2 weeks ago via mobile

Stay here frequently on business travel. New hotel with nice accommodations. Bar/ restaurant in lobby. Breakfast is good but is an extra charge. Has a nice pool and fitness area. Local restaurants are within a short drive.

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Helpful?
Thank Emily G
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Emily G, Thank you for taking the time to visit Trip Advisor about your stay. I am glad to hear you find our hotel suitable for your business needs. We do charge for breakfast, but as a loyal Hhonors guest when you hit Gold status you have a choice for complimentary breakfast or extra bonus points. If you even need...

Ft. Wayne, United States
Reviewed 3 weeks ago

We had a wonderful time. The Inn was clean, safe and updated. The staff was wonderful. Their friendliness was so welcoming. What ever you needed they were there to help. We meet and visited with other family member in the lobby in front of the fireplace and just had a great time.

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Helpful?
Thank E4752NNcarolb
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

E4752NNcarolb, Thank you for taking the time to vistit Trip Adviosr about your stay. There is nothing better than family vacations, and we are certainly glad you choose to stay with us for yours. We look forward to welcoming you and your family back for the next reunion!

Franklin
Reviewed 3 weeks ago

The hotel meets the Hilton reputation and the staff was very kind. The facility was very clean from the entry to every area. They had an outside gas fire pit and sitting area to relax. The staff was superb.

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Helpful?
Thank Heather H
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Heather H, WOW! Thank you somuch for the kind words! My staff works super hard, and I know they will appreciate your feedback on your stay withus! Isnt the fire pit a nice place to relax? We look forward to welcoming you back the next time your travels bring you to the Carmel area!

Louisiana
Reviewed 4 weeks ago via mobile

I stayed here for two nights on business in the hotel was very clean the hotel is right next to the highway/interstate and I really thought that being on that side of the hotel it was going to be noisy and difficult to sleep because I am a light sleeper but I can tell you that it was absolutely soundproof...

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Helpful?
Thank jthwrh
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

jthwrh, Thank you so much for taking the time to visit Trip Advisor about your stay. I am delighted to hear that you slept well and enjoyed our restaurant and fitness center. We look forward to welcoming you back the next time your travels bring you to the Carmel area.

Saint Louis, Missouri
Reviewed October 29, 2016

Billed for 3 rooms but only stayed in one. Heat didn't work in room. Took 4 phone calls to explain billing issue and still not sure if it is resolved. Was promised a phone call the next day from a manager but never received one.

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Thank adambS1624SW
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

adambS1624SW, Thank you for visiting trip advisor about your stay. Would you please be kind enough to reach out to me personally so that I can assist you with your billing issue. My email is Jessica.daugherty@Hilton.com, and my office number is 317-581-9400. Thank you so much!

Fort Wayne
Reviewed October 27, 2016

Outside of the hotel giving us a lesser room than what we booked, and a somewhat less than clean suite, the staff was nice and tried to make-up for any deficiencies in the stay, The location off of HW31 was a positive for access to Indy and caramel dining and shopping.

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Helpful?
Thank 418toddr
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

418toddr, Thank you for visiting Trip Advisor about your stay. I am thrilled that my staff was nice and tried to make your stay pleasant, but I would love to look into the room type issue with you. If you would be kind enough to contact me directly at Jessica.daugherty@Hilton.com, or via phone at 317-581-9400.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032-5404
Location: United States > Indiana > Hamilton County > Carmel
Price Range: $117 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, Travelocity, Odigeo and Priceline so you can book your Hilton Garden Inn Indianapolis/Carmel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travelers.
2 questions
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Jenison
5 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Odd numbered rooms will most likely be quieter.”
 of 5 bubbles SeekingVines, Oct 4, 2016 | Read review
“307 was quiet and comfortable.”
 of 5 bubbles JeanR63, Aug 19, 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
 of 5 bubbles ahergen, Jan 3, 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
 of 5 bubbles LoveTraveling86, Sep 30, 2015 | Read review
“Only stayed in one room so I cannot say what was better. Likley the side away from US 31.”
 of 5 bubbles ScottS555, Jul 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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