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Hilton Garden Inn Indianapolis/Carmel

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13090 N Pennsylvania St, Carmel, IN 46032
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Hilton Garden Inn Indianapolis\/Carmel
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351 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Northern Virginia, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Clean, nicely decorated, and close to restaurants and points of interest. My son enjoyed the pool and the staff was very friendly and helpful. Even though it was close to a highway there was no extra sound or noise. If we go back to visit friends we will stay there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank laurahT4919KC
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

laurah, Thank you so much for taking the time to fill out Tripadvisor about your stay with us. I am delighted that you enjoyed your stay with us. We look forward to welcoming you back the next time your travels bring you back to the Carmel area! More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights while attending a basketball tournament at Grand Park. Location is excellent, rooms are beautiful, beds were super comfy and staff is friendly and accommodating. Restaurants and Hwy is close by as well. I highly recommend this hotel to anyone. You will be glad you stayed here!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank amandajW2154ZN
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

amandajW2154ZN, Thank you for taking the time to visit TripAdvisor about your stay. I am so very glad you found our staff friendly and our hotel comfy. Grand Park is an amazing place to play ball, we will see you the next time you are in town! More 

Solana Beach, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at lots of HGIs throughout the country - this was the weakest. Relatively new so in decent shape, but not well run. Not the friendliest staff - I'd expect much better Midwest charm. The breakfast was not complementary (but free for kids 12 and under) and it was near average at best. The pool: broken ladder, malfunctioning hot... More 

Helpful?
Thank solana1998
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

solana1998, Thank you for visiting TripAdvisor about your stay. As I emailed you I am devastated that you did not enjoy your stay with us. As you can read it is few and far between of people that do not enjoy staying with us. The Hilton Garden Inn brand does not have a complementary breakfast you are correct. Please reach... More 

Vernon Hills, United States
Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn is normally my "go to" hotel for business. This site however was far from what I have experienced in other areas in the country. First, the room smelled from something that emanated in the bathroom. We simply closed the door to reduce it. Then we found the toilet wouldn't flush. Apparently because it was a weekend,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael R B
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to fill out our survey. I am very sorry for the unfortunate experience you had at our hotel. This is not the norm, and I just had a meeting with our leadership team, so that we can pin point the problem and make sure our guests have a wonderful experience. I certainly hope you... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time staying at hilton gardens, however I am a Hilton Honors member. Great staff and friendly bartender. About a mile and a half from a very peaceful jogging trail and downtown. I took a ride service there and walked back and felt safe.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank futbolajax
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

futbolajax, Thank you for taking the time to fill out TripAdvisor about your stay! Isn't Carmel a great city! I am glad you felt safe and liked our jogging trail! We look forward to welcoming you back the next time you are in the Carmel area! More 

Carmel, Indiana
2 reviews
3 of 5 stars Reviewed June 14, 2016

Great clean room. Very disappointed in the bar staff. Great location and front desk was very helpful. Possibly might stay here again. Right off the highway. Very nice pool and workout area. Nice walking path outside

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew R G
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Matthew R G, Thank you for taking the time to fill out Trip Advisor about your stay. I am glad that you enjoyed our location, pool, work out area and front desk staff. I have talked with our bartender, after our emails so that situation should be resolved. Please let me know if there is anything else I can assist... More 

Indianapolis, United States
1 review
2 of 5 stars Reviewed June 14, 2016

Pleasant Staff, terrible room. Looked seedy and needed updating throughout the hotel. For the room the cost should have been more in line with lower priced hotels like Motel 6 or Quality Inns or equivalency

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Frances W
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Frances W, Thank you for taking the time to fill out TripAdvisor about your stay with us. As I told you when we spoke on the phone, I am completely perplexed as to your review. All of our guests rooms have just recently been renovated and the pictures on our website and most of the guest pictures on TripAdvisor are... More 

Auburn, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2016

Short in and out trip but the front desk staff was very friendly both at check in and check out. Room was clean and comfortable, TV had a "guide" which is a HUGE plus, as most hotels just have the one channel guide scrolling guide.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Timothy H
Highlands Ranch, Co
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2016

This hotel has a very friendly staff. The rooms are always clean. All around this is a great hotel. I've been staying here for over eight years and it's consistently a good experience. The breakfast buffet is tasty as well.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank lynnmF6658BK
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to fill out TripAdvisor about your stay. I am delighted that we have been able to exceed your expectations for over eight years! Please let me know if I can ever assist you during your stays! More 

Branson, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

Great hotel. Clean and friendly. Staff was great. Breakfast was excellent. Location in Springfield was perfect. Recommend for all who will travel to Springfield. Thank you for a great stay at your fine hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank tammyb363
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to fill out our survey! I am thrilled that you enjoyed your stay. We look forward to welcoming you back the next time you are in town! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032
Location: United States > Indiana > Hamilton County > Carmel
Price Range: $139 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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