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SpringHill Suites Indianapolis Carmel

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SpringHill Suites Indianapolis Carmel
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219 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Grand Rapids, Michigan
Reviewed yesterday NEWvia mobile

We debated between this and another property for a family & business weekend. Double Marriott points confirmed the decision. The staff was great. The check in was smooth. There was a large wedding group so the facility was very full. When full the traffic is a little congested. The facility was lovely, fresh & clean. The breakfast buffet was very...

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Helpful?
Thank sherriem443
Franklin, Tennessee
Reviewed 2 weeks ago

My fiancé and I stayed one night at SpringHill Suites Carmel. It was relatively clean and staff were professional. The walls are thin and we could hear people in other suites as well as in the hall. This hotel does serve free hot breakfast but does not have an actual restaurant.

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Helpful?
Thank Katw1371
Amy I, Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for taking the time to review our hotel and its operations. I am very sorry that your stay was "just okay." Our team takes pride in providing top notch guest service and impeccable cleanliness standards. It is disheartening to hear that a guest has left our hotel unsatisfied. We hope that you may visit us again...

Reviewed 2 weeks ago via mobile

We stayed at this hotel because we had an early appointment the next day. It was obvious it is newly remodeled and looks great. The room was nice with a couch and trundle bed in addition to the full size beds. The room had a sink, mini fridge and microwave, but not exactly what I would call a suite. The...

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Helpful?
Thank cmb998
Amy I, Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Your candid feedback is greatly appreciated. We are truly sorry for the inconveniences caused to you during your stay due to the mattress being too worn considering our mattresses were all replaced one year ago. We are happy you enjoyed the location and convenience of our hotel and hope to see you again next time you make a trip to...

Syosset, New York
Reviewed 3 weeks ago

The room renovations are very nice. The new sleeper sofa is comfortable! Our rental car's battery died as we were leaving for the airport for our flight home. Michael Bland (Guest Service Representative) saved the day by finding a battery charger!

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Helpful?
Thank MarlRay
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

MarlRay, Thank you for taking time to share such wonderful feedback from your recent stay! Service is the core of everything we do here and I appreciate you taking the time to thank Michael for the level of service he provided you. I'll be sure to share you review with him. We hope to welcome you back again if your...

Chesterton, Indiana
Reviewed 4 weeks ago via mobile

Very nice hotel located next to US 31. Check-in was quick, and I loved that my room was like a small apartment w desk, kitchen area, sofa with trundle bed and comfortable bed near the window. Room was quiet and I also used the common space in the lobby. Breakfast buffet was hot and varied. There is a Subway restaurant...

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Helpful?
Thank Marie A
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Marie, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Indianapolis/Carmel area.

Reviewed 4 weeks ago via mobile

My family and I stayed here over the weekend and we had a very nice experience. The rooms were spacious and clean and the hotel staff was welcoming and friendly. The location was perfect for us being within a short drive to the Indianapolis Zoo and Children's Museum. My children especially loved the indoor pool and breakfast selections.

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Helpful?
Thank Bria D
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Dear Bria, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope to welcome you back again!

Green Bay, Wisconsin
Reviewed February 13, 2017

A large portion of the renovations are done and even before, the renovations never affected me as they worked in a professional manor around the guests. Rooms are great. breakfast is fine in morning. This particular trip was the only time I did not see the breakfast server and my guest commented that she peeked out of the kitchen but...

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Helpful?
Thank NJR3
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for taking the time to review our hotel and its operations. We appreciate your kind words regarding our rooms. Thank you for your constructive feedback in regards to our breakfast area and attendant. It is possible she may need some additional support during these busier times. We truly appreciate your comments and look forward to welcoming...

Louisville, Kentucky
Reviewed February 1, 2017

I stayed here with my family and we loved it. We got to the hotel around 7p and the pool was open late until 11p. We went down and swam for an hour. The room was a nice size. We had two double beds and the living room area. The bed was very comfortable. In the morning we went and...

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Helpful?
Thank Whitley222
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for your review! We are thrilled you enjoyed your stay! Thank you for your feedback regarding breakfast, we appreciate your comments and will look into adding additional selections. We look forward to welcoming you back soon!

Michigan, USA
Reviewed February 1, 2017

Excellent hotel - all renovated and the staff is attentive and pleasant at all times. Room immaculate - no noise and roomy. Bathroom clean and always stocked. breakfast was hot and plenty of choices - no complaints

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Thank Anne_Pereira
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Countless thank yous for your kind word regarding your stay with us! We are delighted you enjoyed your time here in Carmel and look forward to welcoming you back in the future!

Brighton, Missouri
Reviewed January 31, 2017 via mobile

Overall, we had a nice stay. This was totally offset by their conduct after we left and the lies we were told by the manager. My wife left the keys to a car back home near the TV. This was the expensive kind with the fob which opens the doors and starts the car. We know it was there because...

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Helpful?
Thank MOTraveler55
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Hello MOTraveler55, I would like to speak with you in regards to your experience with us. I assure you this is an isolated incident however, I would like to do everything in my power to make it right. Please contact me at your earliest convenience. 317-846-1800

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover spacious, newly renovated hotel suites in Carmel, IN, that invite you to relax and enjoy yourself at SpringHill Suites by Marriott Indianapolis Carmel -- just 10 miles north of Downtown. Shop at nearby Clay Terrace Mall, visit the Children's Museum, Connor Prairie, Indianapolis Motor Speedway, Verizon Wireless Music Center or take a short drive to Downtown Indianapolis' Monument Circle and White River State Park. Our Carmel, Indiana, suites are conveniently located near Conseco, Ingersoll Rand, Verizon Wireless training center, Delta Faucet, Eli Lilly & Company, Cigna, Liberty Mutual and Midwest ISO. Each of our newly renovated hotel suites in Carmel feature free Wi-Fi, living and sleeping areas, a mini-fridge, microwave and pull-out sofa. Wake up to our complimentary new breakfast buffet or begin your day at our fitness center, indoor pool and hot tub. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 

Additional Information about SpringHill Suites Indianapolis Carmel

Address: 11855 N Meridian St, Carmel, IN 46032-4630
Location: United States > Indiana > Hamilton County > Carmel
Price Range: $117 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Carmel 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Springhill Suites Carmel Hotel Carmel
Carmel Springhill Suites
Hotel Style:
#3 Family Hotel in Carmel
#6 Business Hotel in Carmel
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Indianapolis Carmel staff and other travelers.
1 question
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Questions? Get answers from SpringHill Suites Indianapolis Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor is completed for sure on the renovations....”
 of 5 bubbles NJR3, Feb 13, 2017 | Read review
“Get a room on the west end, away from Rt 31”
 of 5 bubbles rockman2015, Jan 26, 2017 | Read review
“My room was on the 3rd floor,facing north -- and it was loud.”
 of 5 bubbles paintgirlchgo, Oct 31, 2016 | Read review
“Higher floors and rooms further from the elevators are quieter.”
 of 5 bubbles BuckeyeGirl2326, Jul 11, 2016 | Read review
“Higher level rooms are nice but all rooms seem ok.”
  • Sunrise over car park
 of 5 bubbles G3452WGdavidt, Jun 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question