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Holiday Inn Express & Suites Indianapolis North - Carmel

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Holiday Inn Express & Suites Indianapolis North - Carmel
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Carmel, Indiana
Level Contributor
146 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 14, 2016

I booked the KING EXECUTIVE SUITE for my son and daughter-in-law for two nights while they were in town for a quick visit. Upon check in we saw a sign that that the pool was closed until further notice. Bummer. We got to the room and I realized that they had not put them in a suite, so I called... More 

Helpful?
Thank Mary R
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear Mary R, Thank you for taking the time to leave us with your feedback. It is truly regrettable that you did not fully enjoy your recent stay with us. I sincerely apologize for any inconvenience you may have experienced particularly with some of our room amenities and due shortfalls on our housekeeping services. Rest assured that it is in... More 

Madison, WI
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Stayed here for a basketball tournament. Hotel is nice and appears to be recently updated. Rooms were clean and would be what I would expect. The room appeared to have be in good shape and perhaps recently updated as well. Pool and spa are being redone but not of major concern to us. Location was good and close to lots... More 

Helpful?
Thank Shannon K
Fort Wayne, Indiana
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 29, 2016

We were in town for a wedding and selected this hotel due to its proximity to the church where the ceremony was to take place. Location - Very good, with gas stations, fast food, and a large shopping mall with a Walmart across the street. Outside appearance - Very good, appearing modern and well maintained. Lobby/main floor appearance - Lobby... More 

Helpful?
Thank PJ_Mojo
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear PJ_Mojo, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are so pleased you liked the convenient location of our hotel in the area and the exterior modern design of our property. However, we are sorry for the shortfalls you have experienced with our elevator, the hallways and the service you... More 

Lafayette, Indiana
Level Contributor
17 reviews
8 hotel reviews
4 of 5 stars Reviewed May 2, 2016

Very cheap alternative to Sybaris. Only downside were the thin walls. We were next to the stairs and you could hear people going up and down as well as people in the room above us. It was not too bad though and it quieted down in the late evening. Decent breakfast.

Helpful?
Thank nealstarkey
Baltimore, Maryland
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 19, 2016

The room was clean and I appreciate having a microwave and mini fridge in the room. However, the mattress was too soft to offer any support and the walls were so thin you heard everything nearby. The floors also creaked and we were woken up when the person in the room above us got up to go the bathroom. It... More 

Helpful?
Thank BriardM0m
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear BriardM0m, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our rooms, the convenience of our location, and our internet. However, I was concerned to see that you were not impressed with the mattress, walls, and floors in our rooms. I... More 

Modesto, CA
Level Contributor
215 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed March 12, 2016 via mobile

Was going to give a four but changed my mind for two reasons. There is no air except for a fan in the Fitness Center. Never heard of that before. Very hot and stuffy. And secondly, workers park where they should not! Found one or two consistently under the overhang. Management needs to do something about this, or could it... More 

Helpful?
Thank MaryModesto
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear MaryModesto, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the room. However, we’re sorry we fell below your expectation regarding the fitness center ventilation and parking arrangement. We will address... More 

Pittsburgh
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed November 12, 2015

Hotel was clean, room was comfortable, AC worked fine, good shower nice bath, standard HIX breakfast. Small exercise room, one each bike, elliptical, treadmill, and one bench with free weights. But no internet service, and no help to correct.

Helpful?
Thank LittleBoyBrew
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear LittleBoyBrew, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting the cleanliness level of our property and I am glad to read that your stay was comfortable. However, I... More 

Indiana
Level Contributor
3 reviews
1 of 5 stars Reviewed October 11, 2015

We are spirit elite members which means we stay at Holiday Inn a lot. We have always enjoyed HI hotels up until now. The only good thing about this one was the location and it had comfortable beds, unfortunately we didn't sleep well at all because of the sports team of 8-12 yo kids running wild up and down the... More 

Helpful?
Thank Lori N
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear Lori N, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is regrettable to learn about your experience. I do hope that you will allow us to make it up to you and follow up on your concerns. I have sent you a private message to obtain more information. I look forward... More 

Sugar Grove, Illinois
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 22, 2015

Spent the night here before proceeding to Columbus, OH for a Buckeye Football Game. We arrived late, but our check in was prompt, and expedient. Room was fine. It was one of those rooms with a connecting door, and the folks next to us woke up early, and you could hear them quite easily while they talked. Good thing we... More 

Helpful?
Thank mike m
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear mike m, Thank you for your candid review of your stay. We are very pleased to know that you had an effortless check-in experience and glad you found our rooms in decent shape. We appreciate your comments on the aspects of the hotel that needs updating and rest assured, this will be shared with management to determine the areas... More 

Pleasanton, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 17, 2015

The room was a little beat up and cave like...not up to the other Holiday Inn Expresses I have stayed in. The wifi worked sometimes but was down in the morning. I had two rooms but the second room was like a cave and the only cooling was a dirty wall fan that pulled air from the bedroom to the... More 

Helpful?
Thank Karen K
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear Karen K, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. We are glad you found the bed comfortable. However, we apologize for not meeting your expectations when it comes to your room... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Indianapolis North - Carmel

Address: 9797 N Michigan Rd, Carmel, IN 46032-8884 (Formerly Country Inn & Suites Indianapolis-North)
Location: United States > Indiana > Hamilton County > Carmel
Price Range: $124 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Indianapolis North - Carmel 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Country Inn And Suites Indianapolis-North
Country Inn & Suites Indianapolis-North Hotel Carmel
Country Inn Carmel
Carmel Country Inn
Country Inn Indianapolis North
Hotel Style:
#5 Business Hotel in Carmel
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